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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

BuyBuyFinds

Apr 13, 2024  on Shopify

We are using CJ as our fulfillment service since the beginning of the operation and have had a great experience working with them. Our agent, Sulee Li, has been very responsive and helpful. I recommend!

Ma boutique

Apr 13, 2024  on Shopify

I am very satisfied with CJ Dropshipping. I would like to thank Jim, whose efficiency and responsiveness have been remarkable. The support provided by this platform is really great.

Amoraa

Apr 12, 2024  on Shopify

Yori Lin makes CJ easily the best supplying app just because of how helpful she is. There is always 1 on 1 support and she answers fast.

Decorly Skill

Apr 12, 2024  on Shopify

It is a very good service, fast and efficient work, incredible customer service, without a doubt she is the best. My agent Fanny is the best agent I have in resolving questions and services.

CoccoNest

Apr 12, 2024  on Shopify

I had a problem with the website, so i sent a message to the chat support, and Billy, replied to me in less than 60 seconds fixing my problem. Highly recommended

WeRoadtrip

Apr 12, 2024  on Shopify

I've been working with CJdropshipping for a few weeks now and I'm still not fully operational! But CJ's support, and especially that of my agent, Dolly, is enabling me to move forward step by step. Thank you Dolly for your responsiveness and patience.

Galaxy Catchers

Apr 12, 2024  on Shopify

Dolly Liu helped through my jurney to set up a shipping and products in shopify ! Helped a lot amazing service recommend!

sophera

Apr 12, 2024  on Shopify

I cannot express enough gratitude for the outstanding service provided by Vita. Not only did they help me locate reliable product sources, but they also managed to significantly reduce prices, making my Shopify store more competitive. Their dedication to solving my problems promptly and efficiently exceeded my expectations. I highly recommend Vita for anyone seeking top-notch assistance with their Shopify store. Thank you, Vita, for your exceptional support!

MagiCook

Apr 12, 2024  on Shopify

I wanted to extend a personal thank you message to Ceci, my agent at CJ, for her invaluable assistance, consistent availability, and encouragement throughout our collaboration. Her support has been instrumental in the success of our projects, and I am grateful to have someone as competent and dedicated as her as an agent at CJ. Thank you so much for all you do, Ceci. Your professionalism and kindness truly make a difference, and I am honored to work with you.

LIORA FASHION

Apr 12, 2024  on Shopify

I had great support at the beginning from Leons and was really happy to solve any of my problems at the start while sourcing for new products. I think i am going to use that option with the chat further on. Thank you for helping me Leons!!!

Beauty Burst

Apr 12, 2024  on Shopify

As a business owner, CJdropshipping has been a game-changer for us, especially with the fantastic support from Sini Their platform is user-friendly, and Sini advice has been invaluable. We've progressed from minimal earnings to five-figure monthly revenue, all thanks to their prompt responses and insightful guidance. Now, we're aiming to reach significant milestones this month, largely due to CJdropshipping's effectiveness and Sini unwavering support. We can't recommend CJdropshipping enough, and we're so thankful to for everything he's done for us. With their help, our business is really taking off. Our team thanks.

Luvanda

Apr 11, 2024  on Shopify

It's my first time working with CJ, but I must say that the customer support is always there to help. Special mention to Bin Han for assisting me in ensuring the accuracy of the customer shipping addresses for my new orders and guiding me on how to synchronize them. She was so kind and friendly. Thank you very much!

Monzoro

Apr 11, 2024  on Shopify

Very handy app. The cooperation with Dolly is also very good, I get great help when I can't find my products myself and always quick response! really highly recommended! and thanks again Dolly!

MUQLO

Apr 11, 2024  on Shopify

I had a great experience working with Angel at CJ-DS Everything was handled efficiently, and her support was top-notch. Highly recommended for anyone using this service!

Attire Avenue

Apr 11, 2024  on Shopify

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

womek store

Apr 11, 2024  on Shopify

Hi ☺️ this for the valuable information and for better service Bruce. Is fantastic person who cordinate with proper information and good way he explained. Thanku so much Mr Bruce Have nice day

White Roses

Apr 11, 2024  on Shopify

Nicky was a great help!! Quick response. Helped me easily navigate my order issues as a beginner seller.

Revitalife

Apr 11, 2024  on Shopify

Been using CJ for a while now and so far have had good experience. My agent Sulee Li and many others have been there to help whenever needed. She even offered me discount on my product and shipping due to consistent orders. Thank you

Idéias Marcantes express

Apr 10, 2024  on Shopify

Estou achando muito interessante a CJ dropshipping e a atendente Camille Zhu esta sendo muito prestativa e atenciosa. Muito obrigado.

Hunza Store

Apr 10, 2024  on Shopify

Alexis Wong such a great supplier I'm working with him and they are help me for everything i recommended to all people its trusted supplier

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