Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,002)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

ovlbrands

Jul 22, 2024  on Shopify

CJDropshipping is the one fulfilling most of my products and they have been doing their best to help me grow my business. My personal agent is very responsive and immediately gets me the answers i need whenever i reach out to him. I am hoping this will be a long time rewarding relationship.

Boneda

Jul 22, 2024  on Shopify

As an online store owner, I am very happy to work with See (an agent of CJ Dropshipping). See is very professional and very friendly. Helps with every issue immediately and solves problems right away. Thank you for being there and thank you for your efficient help See!

Relaxing Flame Co

Jul 22, 2024  on Shopify

CJ is one of the best dropshipping platforms. My agent Irena has been an amazing help and can instantly source any product even with a photo. It is quick and easy to order a sample product off CJ, and discounts are applied. Irena is a very good agent and she can help with almost any case

Tactical Brigade

Jul 21, 2024  on Shopify

I've been using CJ Dropshipping for the last couple of years, and it's always been my go-to app for scaling my stores. My most recent experience with Linda Feng has been fantastic! She's always quick to respond to any questions, and breaks everything down with very detailed explanations for certain situations. Highly recommend if you're looking to push your store in the right direction.

Gadget Apex

Jul 21, 2024  on Shopify

We have been using Cjdropshipping for several months now, and we are incredibly impressed with their service. From the variety of products available to the seamless order processing, everything about Cjdropshipping has exceeded our expectations. One aspect that stands out is the exceptional customer service. In particular, Sini has been incredibly helpful and always here to assist us. Whether it’s answering questions, solving issues, or providing valuable advice, Sini’s support has been invaluable. Sini's dedication and responsiveness make a significant difference, ensuring our operations run smoothly. Overall, Cjdropshipping is a fantastic platform for anyone in the dropshipping business, and with team members like Sini, you can always count on getting the support you need. Highly recommended!

KEATON

Jul 21, 2024  on Shopify

Stephanie is great. She is very professional in helping me deal with the problem. I am still preparing for the store in the early stages. She is very professional in helping me recommend new products.

Justskull

Jul 21, 2024  on Shopify

I had an awesome time with CJ Dropshipping and had to drop a 5-star review. Roxane was super helpful, going the extra mile to assist me. The customer service was top-notch, and I was really impressed by the support. Big shoutout to CJ Dropshipping and Roxane for the outstanding service!

SS Stores

Jul 21, 2024  on Shopify

Leila has made my experience with CJdropshipping quite easy. Helping me figuring out the complete details of the product to supplier. Look forward to do more business with CJdropshipping. Love from India!!

My Store

Jul 21, 2024  on Shopify

CJ has great customer service. Especially Ken Yang that always is helping me with my needs in a very fast and professional way. Great as always!

SHOLA

Jul 21, 2024  on Shopify

CJ is having an excellent customer service. Shinco Zhao is very helpful and fast with his responses. Has helped me a lot with a shipping products question and other similar questions, without him Everything would have taken a lot longer! Thankyou Shinco ! A wide range of products to pick from I would definitely recommend.

Planet Adora

Jul 21, 2024  on Shopify

CJdropshipping and its app integrated to Shopify made life easy for me. From adding products, tracking inventory, syncing orders and shipment everything is simple and a smooth process and the best part is it’s completely free to use and more trustworthy as they are in the industry for many years. I was initially worried about shipment timelines but CJ’s shipping via cjpacket have delivered our orders to US, Canada, UK and France within 10 to 14 days from order date. The support is awesome with queries answered immediately and any updates to order like gift messages or VAT numbers are updated immediately upon request. My personal support agent Angel Li has been wonderful in providing quick support and resolution. Thank for your great service and support and I am happy to be connected with CJ.

Lavara

Jul 21, 2024  on Shopify

I really love how easy CJ is and that you can find any product for your onlineshop! AOKI is really the sweetest and most helpful girl and a great team member of CJ.

GroßeReise™

Jul 20, 2024  on Shopify

As a newcomer to dropshipping, I was a bit overwhelmed by the process, but Cherry Xu made everything much easier. Her support has been outstanding—she's been incredibly responsive, patient, and knowledgeable. Cherry helped me navigate the platform and resolve any issues promptly. CJ Dropshipping's platform is user-friendly and offers a great selection of products, making it easy for me to start my new venture. I truly appreciate Cherry Xu’s dedication and the excellent service she provides. Thanks to her, my experience with CJ Dropshipping has been smooth and positive. I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping partner!

DOERST

Jul 20, 2024  on Shopify

Phenomenal customer service - they help in real time no matter what. Ken Yang in particular helped me this morning and did a great job to fix my issue!

Vallée Victor

Jul 19, 2024  on Shopify

Merci à Zoey qui m'a répondu super rapidement à toutes mes questions et avec patience elle m'a expliqué ce qui n'allait pas. Maintenant tout va bien.

Aurelia Clothing

Jul 19, 2024  on Shopify

The software they use is full of bugs and hard to use. They are out of stock and you only fnd out after you order. This has happened more then once. When they are out of stock they do not tell you right away and you may not know for days when you ask why the product has not shipped.

Elixono

Jul 19, 2024  on Shopify

Hello just wanted to say that I am absolutely very satisfied with the advice and help I received from Marian Chen from cjdroppshipping, she is always there for me when I need her, very quick help and very professional, keep it up Marian Chen mfg David of Elixono

ShiningMiaJewelry

Jul 19, 2024  on Shopify

Speacial thanks to Connie Jin from CJ customer service agents, she is nice and patient and helpful agent that help me solving some annoying opeating issues. as a new starter, i appreacia someone would share time and attenion on my new business with CJdropshoping. Hope to have a good journey with CJdropshoping and share the rewards for both side of us. Cheer~

Shopingen

Jul 19, 2024  on Shopify

I have been working with CJ Dropshipping for some time now, and I have to say that the service provided by my agent, Bring, has been exceptional. Bring has been incredibly helpful, responsive, and professional in addressing all my concerns and queries. From navigating the complexities of shipping to Turkey to handling customer issues and providing solutions for damaged products, Bring has always gone above and beyond to ensure smooth operations. The detailed information and timely updates have made a significant difference in managing our orders efficiently. Despite the challenges we've faced, including delivery failures and customs issues, Bring has consistently offered practical solutions and support. The dedication and commitment to providing excellent service are truly commendable. Thank you, Bring, for your outstanding support and for helping us maintain our business operations seamlessly. I highly recommend CJ Dropshipping and especially Bring for anyone looking for reliable and efficient dropshipping services.

My Store

Jul 18, 2024  on Shopify

When i needed help i had the best Pauling that was super fast och professional. Very lucky that i got her, fixed my problem immediately.

Scroll to Top