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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

heritage attire

Apr 08, 2024  on Shopify

I've been using CJDropshipping for a long time now, maybe about 1 year I think. Their service has always been excellent. They're quick to answer any questions or concerns I have and I never have to wait long for a response. I've found their pricing surprisingly competitive when comparing to private dropshipping agents and other dropship apps. They're also really efficient at sourcing new products ... And the most important, my agent Fanny Wang is always able to provide me the best answer to all my questions.

VitaSocks

Apr 08, 2024  on Shopify

I had a problem with the linking of my product. Celia helped me in a very short time with her expertise, for which I would like to praise Celia and thank her again. Keep up the good work. #Celia

Paragon Gents Emporium

Apr 08, 2024  on Shopify

This app is probably the best DS app for beginners. I was texted by a personal agent named "Connor" to answer any questions or queries that I had and on top of that he gave me advice on important subjects like the shipping methods and custom packaging. He was so helpful and he replied within 5 minutes to each and every one of my text messages. I would totally recommend CJ dropshipping to everyone , especially to people who have just started dropshipping.

TurboJet Oz

Apr 08, 2024  on Shopify

I have been using CJ for a while now for many different stores. I always deal with Luna, she is amazing. She has helped in many ways and always very quick to answer. I will be using CJ and working with Luna for as long as I can.

Aspie Shop

Apr 08, 2024  on Shopify

I am a new user of CJ who runs my entire business, I am located in Rome, Italy, and I recommend it for their fast response and kindness. My agent is Alexis Wong and recently has helped me solving a super rapidly a pending question, in the most efficient way. Bravo!

Tukkukoira

Apr 08, 2024  on Shopify

As a business owner, CJdropshipping has been a game-changer for us, especially with the fantastic support from Shinco Zhao. Their platform is user-friendly, and Shinco Zhao's advice has been invaluable. We've progressed from minimal earnings to five-figure monthly revenue, all thanks to their prompt responses and insightful guidance. Now, we're aiming to reach significant milestones this month, largely due to CJdropshipping's effectiveness and Shinco Zhao's unwavering support. We can't recommend CJdropshipping enough, and we're so thankful to Shinco Zhao for everything he's done for us. With their help, our business is really taking off. Our team thanks.

www.misupertiendastyle.com

Apr 08, 2024  on Shopify

Bonnie Cui It is very efficient. He clarified all the doubts I had. And she is also very kind and attentive in what she does.

Allurielle

Apr 08, 2024  on Shopify

Very impressed with the customer service! Celia L. was amazing and really helped make a stressful situation a much better!

Luminescence

Apr 07, 2024  on Shopify

The customer service team, at CJ dropshipping under the guidance of Rebecca offered help when I was unsure about a product. They were attentive well informed and pleasant quickly addressing my questions. Their assistance has given me assurance in my buying choice now. I would definitely suggest CJ dropshipping, for their customer service.

Moxal™

Apr 07, 2024  on Shopify

Always works, a great way of shipping your orders. Customer support is always there ready to help! Would definitely recommend. I have to say huge thank you to Jolie that helped me with a problem I had with the application!! He saved me so much time!

Ellen Elly

Apr 07, 2024  on Shopify

For me , it's the support. Almont like a hand to hand experience for seamless integration. My agent ( Leah) was also awesome. Very helpful.

Vadit

Apr 07, 2024  on Shopify

This app is great overall, Eileen, my customer manager helped me alot and i s really kind towards me, provided me with every help i needed

Pedrito El Cerdito

Apr 07, 2024  on Shopify

I always solve my answers and issues on whatsapp and it's very very fast and satisfactory the client service, Raymond is one the guys that have attended to me and gives a great service. Happy with CJ Dropshipping

BluRay

Apr 07, 2024  on Shopify

I recently had the pleasure of working with Leina as a supplier, and I must say, their service exceeded all expectations. From start to finish, Leina demonstrated professionalism, efficiency, and an unwavering commitment to customer satisfaction. First and foremost, the quality of their products is outstanding. Each item I received was meticulously crafted with attention to detail, showcasing the superior craftsmanship that sets Leina apart from other suppliers. Not only were the products of the highest quality, but they also arrived promptly and securely packaged, ensuring they reached me in perfect condition. Moreover, I was thoroughly impressed by the level of communication and support provided by Leina throughout the entire process. Their team was incredibly responsive, addressing any inquiries or concerns I had with speed and precision. It's evident that customer satisfaction is at the forefront of their business model, as they went above and beyond to ensure I was completely satisfied with my order..

Pro Fight

Apr 07, 2024  on Shopify

The CJDropshipping app has been essential in my importing process from China. Its intuitive interface and efficient tools have greatly simplified product search and order management. Regarding my agent SEE, their collaboration has taken my experience to the next level. SEE not only facilitates connections with reliable suppliers but also provides detailed product information and ensures impeccable organization in the importation process. Together, the combination of CJDropshipping and SEE's service has made my imports efficient, smooth, and successful. I highly recommend both platforms to anyone looking for a hassle-free importing experience from China.

The Aqua Cure

Apr 06, 2024  on Shopify

Thankyou to Rebecca i had a question about a product and she contacted the supplier and answered my question within 5 minutes. Thanks Rebecca

LIBREAROMA.COM

Apr 06, 2024  on Shopify

"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."

VR & Beyond | Premium VR Products for Everyone

Apr 05, 2024  on Shopify

Zoey Zheng was nice with customer service and she helped me figure out how I can customize my product easily and answered all of my quesitons I had fast about how I could get help buying an item in bulk and go about branding it. And the stuff she could not answer right away she told me that she will figure it out and get back to me on whatsapp :- ) Great customer service ;- ) Zoey was great 5 stars

AJ Treasure

Apr 05, 2024  on Shopify

The service i get from Leah was amazing and the App Store is fantastic by itself more ways to enjoy with this amazing service and thank you again (Leah) for ur support much appreciated.

Pimania

Apr 05, 2024  on Shopify

From the moment I began using CJDropshipping, I was impressed by its user-friendly interface, extensive product selection, and streamlined processes. Unlike the often overwhelming experience of navigating AliExpress, CJDropshipping offers a seamless and efficient platform that simplifies the entire dropshipping journey. BIG W platform!

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