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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Sosilky

Jun 21, 2024  on Shopify

Good customer support with JoyZhou, efficient and available, I do recommend. Valuable help, thank you.

BrideGlam

Jun 20, 2024  on Shopify

I would like to express my utmost gratitude for the exceptional support provided by Billy Shi. Billy consistently delivers outstanding service and is always ready to assist me promptly and efficiently. His dedication to helping customers is truly commendable, and his expertise and quick response times have been invaluable to me.Thank you, Billy, for your continued assistance and professionalism.

NEW Glas of Sweden

Jun 20, 2024  on Shopify

i thankfully got Suki Huang who answered my questions extremly fast and professional! extremly helpful!

Ku DUUKA

Jun 20, 2024  on Shopify

I’m very new to this business model but I’m glad to say CJ dropshipping has got me all sorted and ready to go, all thanks to Leons. I’m absolutely blown away by the exceptional service and outstanding dedication of his. The professionalism, expertise and passion for his work are truly impressive. He went above and beyond to ensure my needs were met and his attention to detail is unparalleled. Leons is an absolute gem and I can’t recommend him enough. His outstanding work ethic, combined with his kind and compassionate approach makes him a true standout in his field. If you are looking for someone who truly cares and will deliver exceptional results, look no further than Leons. Five stars isn’t enough, he deserves TEN!!

MyBrowShop

Jun 20, 2024  on Shopify

I was worried in the beginning when I started out as some items I chose were out of stock, or delayed....but in time, I am learning (with the help of Celia) how to navigate this exciting but challenging world of eCommerce. Celia has become an integral part of my day to day activities and I really appreciate how responsive she is and how she goes above and beyond answering all my questions - and I have many!!! Celia is the best!!! Five stars for Celia.

BloomVault

Jun 20, 2024  on Shopify

I have been using Cj dropshipping for sometime and my suppliers have been super helpful and resposive, especially Roxane! Totally satisified with this program :) it's exactly what I needed!!

Nine Beau

Jun 20, 2024  on Shopify

I would of course recommend CJ. John gave me the best support so far and they give me a great service. Always solve my inquiry.

STORE CENTRUM

Jun 19, 2024  on Shopify

I reached out to CJDROPSHIPPING representative Krise Qi with my questions, He was very patient and understanding, he cleared all my doubts and misunderstanding.

sunsunsun

Jun 19, 2024  on Shopify

i've been asking for a lot of custom things with cj dropshipping, trying to get as much value as i can, and cherry xu has been so helpful in answering my requests. cherry xu answers very fast and whether it's delivering on my requests to answering my cj question, she does it all perfectly!

Griestel

Jun 19, 2024  on Shopify

The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.

Bibek Outlets

Jun 19, 2024  on Shopify

I had a fantastic experience with CJDropshipping. Niky Huang, the staff was incredibly helpful and knowledgeable. Thanks a lot Niky.

Fivem Mlo | Fivem Maps Shop

Jun 19, 2024  on Shopify

Lahne's help was prompt and helped me deal with the problem quickly! Amazing customer service, Thank again for quick help.

TokePro

Jun 18, 2024  on Shopify

Great customer service! Billy Shi helped me, patient and very detailed on his answers. He relieved me of my worries and helped fix my issue.

DiamondShips

Jun 18, 2024  on Shopify

I recently began using CJdropshipping and I must commend the exceptional customer support provided by Camila Zhu. She has been incredibly helpful, promptly addressing all of my inquiries and assisting me with an issue I encountered with my order. Her responsiveness, friendliness, and professionalism have made my experience truly positive. I plan to continue using this app for the foreseeable future.

My Store

Jun 18, 2024  on Shopify

Really good service. “Nova Luo” is my private agent and helps me whenever I ask something. Always fast reaction and looking for a solution!

Cute Kittie

Jun 18, 2024  on Shopify

For me, the best part about CJ Dropshipping is the customer support. Whenever I have questions, customer support responds to me within 5 minutes. Rebecca is always ready to help me, thank you so much Rebecca!

Widestripe

Jun 18, 2024  on Shopify

I have been working with Camilia Zhu through CJdropshipping and I am extremely satisfied with her exceptional service. Camilia is professional, responsive, and consistently goes above and beyond to ensure all my needs are met. Her dedication and attention to detail have made a significant positive impact on my business. I highly recommend Camilia Zhu to anyone looking for top-notch service in dropshipping

TRENDS TRIBE

Jun 18, 2024  on Shopify

I would highly recommend CJ Dropshipping. The platform is incredibly intuitive and easy to use, offering all the features and options one could ask for in a dropshipping platform. Special mention goes to Fanny Wang, my CJ Agent, who has been immensely helpful throughout my dropshipping journey. Her assistance has been invaluable, making my experience much smoother and more efficient.

Serenity Shower

Jun 17, 2024  on Shopify

I love my experience with cj dropshipping who have been able to support me, in particular to my assigned agent July Chan who has been patient and efficient.

Auriella Fashion

Jun 17, 2024  on Shopify

I couldn't be happier with CJ Dropshipping! The service has been fantastic, and I've been able to source a wide range of products and fulfill orders efficiently at great prices. Special shoutout to my personal agent, Ashely Wu—she's been incredibly helpful and responsive, making the whole process even smoother. Highly recommend CJ Dropshipping for anyone looking to streamline their e-commerce operations!

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