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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Boutique CSHINE

Apr 25, 2024  on Shopify

I really appreciated jolee Gong rigorous response and very fast and efficient service I recommend this application.

Nurtella

Apr 25, 2024  on Shopify

App is right off the bat, easy to navigate but what highlights it more is how the costumer service responds quickly, Pauling is very helpful!

BAHDA Store

Apr 25, 2024  on Shopify

I have just started working with them, and I must say that they are very skilled in their work and prioritize the customer, resolving any issues they encounter and ensuring a suitable solution. Cheria, thank you for your wonderful assistance in resolving my problem.

Homestyle Hero

Apr 25, 2024  on Shopify

Sita Cui is been great support. I am just starting with CJ I hope that they will not change with time.

Voor Dames Winkel

Apr 25, 2024  on Shopify

Great platform, especially my agent Harvey who has been helping me whenever needed. Recommending for dropshopping.

Elisse Treasures

Apr 25, 2024  on Shopify

I thought watching youtube videos on the process made me an expert, but I realized I am still completely lost. A lot of folks might be in the same situation, but don't worry because you have agents READY to help you anytime! Nova Lou is my agent and she and other agents are always available when I am lost. Today she helped me a lot to understand the process which made my day. Thank you Nova Lou for being so patient with me. :)

SubtleDevotion

Apr 24, 2024  on Shopify

Working with Harvey from CJ is a pleasure as he is very helpful in all area dropshipping. Even when he doesn't have the answer - he'd rope in his colleagues to solve my issues from 3PL, tech, shipment etc. He is the best!

MT Supplies Depot

Apr 24, 2024  on Shopify

I asked a question about a product and Leah answered quickly. I didn't even have to wait long. Thanks Leah!

Luinava

Apr 24, 2024  on Shopify

They asked my questions very fast, especially Rebecca. I was asking about shipping and branding and the replies were very good. Thank you

Keept Simpler

Apr 24, 2024  on Shopify

"I had the pleasure of working with Eileen and can only report positive things. Her collaboration is exceptionally good! Eileen not only shows a high level of professionalism and expertise, but is also extremely helpful and always ready to offer support where needed. Her friendly and proactive manner makes working with her a true pleasure. I would definitely recommend Eileen for any project that requires commitment and expertise. 5 stars!"

Zippea

Apr 24, 2024  on Shopify

Have been using CJs for about five months. So far so good! I’m satisfied with the quality of the products and the agent i work with. The agent assigned for me, Anthony Chung, is very helpful. He does his best to meet my needs right away.I have had all good experiences

Eight Colour Boutique

Apr 24, 2024  on Shopify

I was so impressed with how they assist every customer! Especially Rebecca very knowledgeable and quick on responding. She made sure I understand all by sending images. Very suppportive on my first order! Well done Rebecca, thank you again!!

Divinor

Apr 24, 2024  on Shopify

site un peu compliqué pour passer les commandes, mais l'équipe est disponible pour répondre aux demandes et tres efficaces !! je recommande !!

VenturaCo

Apr 24, 2024  on Shopify

It has been a pleasure working with CJ Dropshipping. Chloe Zhang has been extremely helpful and quick with responding to any question or concern I have had. Definitely recommend CJ as a supplier.

PlayBird Mansion

Apr 23, 2024  on Shopify

I have not been using this App for very long, but we shall see how it turns out. However, so far I had the BEST experience with Jolie. Always so kind and very helpful with anything I may need. Thank you so much Jolie. You are indeed amazing!

Annzio

Apr 23, 2024  on Shopify

I can say it's realy nice service and all the staff trying to provide the best experience for the customers! I'm using CJ for a while and I'm very glad for choosing them, Celia provides me with all the information I needed and respond very quickly! I recommend.

Future Gizmo Finds

Apr 23, 2024  on Shopify

I had some issues with an order but fortunately miss Mango really saved my day! She was very nice and solved my issue quickly!!

Avellia

Apr 23, 2024  on Shopify

The best supplier ever! Products are sourced so quick, we have instant help whenever we need it by Alexis Wong and the pricing is the best you can find on the internet. Products,Shipping and overall support 5/5 for me! I would recommend it 100%

spexury

Apr 23, 2024  on Shopify

I recently had the pleasure of working with Miya Huang from CJ Dropshipping, and I can confidently say she exceeded all expectations. Miya's responsiveness and expertise in CJ dropshipping were exceptional. She provided tailored solutions promptly and with a friendly demeanor, making the entire experience enjoyable. I highly recommend cj dropshiping to anyone seeking top-notch support in the dropshipping industry. Thank you, Miya, for your outstanding assistance and dedication!

EarthZen

Apr 23, 2024  on Shopify

Customer service is always very responsive. Today Alexis Wong was quick to assist with my enquiry and provide the information I needed.

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