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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,002)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

She Knowss

Aug 11, 2024  on Shopify

I would like to praise Agnes at CJ dropshipping for her patience and professionalism with all my enquiries when she assisted me while setting up my profile and explaining the entire process as I just started my dropshipping store, Thank you Agnes.

MISSIONPAW

Aug 11, 2024  on Shopify

Top dropshipping app with exceptional professional service. I was guided by CJ Dropshipping service representative, Bellica Lin. She is incredibly knowledgeable, patient, and helpful. She went above and beyond to assist me with various issues. As a new user unfamiliar with the platform, Bellica Lin really helped me navigate and find answers to many challenging questions. Thanks to her support, I successfully fulfilled my first few orders. I'm very happy with the experience.

The courier dude🏍️

Aug 11, 2024  on Shopify

Services are on point and it is good for beginners…Me I was helped by Amelia who made everything easy for me,was quick to reply and gave me all the information I needed…All in all CJ is sooo amazing @Amelia thank you for making everything so easy

Sofy-Ka

Aug 11, 2024  on Shopify

I can only recommend CJ. The support responds quickly and is very helpful. A big thank you to the great team at CJ, who are always there to help and advise me, no matter how trivial the question may be. Items are extremely easy to personalize and brand. There is no better dropshipping platform on the market.

LightSoul

Aug 11, 2024  on Shopify

Its very good experinece with CJ and this App is performing wonderfull. Specially Willa has been an outstanding agent for our Shopify store! Her attention to detail, prompt responses, and dedication to ensuring smooth order processing have made our experience with CJ Dropshipping truly exceptional. She consistently goes above and beyond to help us find the right products and resolve any issues quickly. We're grateful for her support. Highly recommend Willa for anyone looking to streamline their dropshipping operations!

SWELT.

Aug 11, 2024  on Shopify

Bellica and Dolly are great Agents. very helpful and responsive at all time and always going the extra mile to help me with any query I may have. Highly recommend CJ and very happy with my support agents. Great work!

Veliana

Aug 11, 2024  on Shopify

I'm still in the process of creating my store and I must say that my consultant, Camilia Zhu was great and easy to talk to, she answered all my questions.

Fly Blissful

Aug 10, 2024  on Shopify

Doki Huang provided exceptional support through every obstacle, guiding me step-by-step to fulfill my order. Highly recommend!

Road Runner ECOM

Aug 09, 2024  on Shopify

I've just started using CJdropshipping to source products for my Shopify store, and they have consistently exceeded my expectations. The product variety, fast shipping times, and seamless integration with Shopify make it a great service. CJdropshipping has truly streamlined my business operations, allowing me to focus on growing my store. Highly recommended! and Ken from has been fantastic! His quick responses, attention to detail, and willingness to help have made my experience with CJdropshipping even better. Thank you, Ken!

VIBRANICA

Aug 09, 2024  on Shopify

CJ Dropshipping has been an amazing partner in growing my business. The service is fast, reliable, and always meets my expectations. A special shoutout to my personal Agent Camilia Zhu for her exceptional support and responsiveness. She goes above and beyond to ensure everything runs smoothly. Highly recommended!

JS Radiant Fashion

Aug 09, 2024  on Shopify

I had an amazing experience working with Gildan on CJ Dropshipping while processing my order. His prompt and kind assistance made the entire process smooth and stress-free. Gildan went above and beyond to ensure that my concerns were addressed, and I’m truly impressed with his professionalism and dedication. Thank you, Gildan, for your exceptional service! I look forward to working with you again in the future.

Violamoda

Aug 08, 2024  on Shopify

I put the maximum rate cause it's not possible to put more than 5 stars. Literally help me out 6 hours straight. the only one is helping me, more than my personal agent... Please keep Connie Jin.

DIDID

Aug 08, 2024  on Shopify

I’ve been using CJ Dropshipping for a while now, and I must say that their service has been outstanding. The platform is easy to use, and it offers a wide range of products that suit my business needs perfectly. The shipping times are reliable, and the product quality is always as expected. I also want to highlight the exceptional customer service I received from Chico Lai. He went above and beyond to assist me with product related queries. He was patient, knowledgeable, and truly made the process smooth and stress-free.

Eco Fresh

Aug 08, 2024  on Shopify

I am new to this and Nancy from CJdropshipping has been extremely helpful and profesional with all the questions i have which are responded in a timely fashion

The24stuffshop

Aug 08, 2024  on Shopify

The CJD team is very helpful and flexible. I mostly had contact with (Mr. Raymond He), he does an excellent job!

Alberta Kennedy - DK

Aug 08, 2024  on Shopify

Love the feedback, nice and quick answars. Looking forward too work with them in many years to come. 5 star service from Leah

Salibos

Aug 08, 2024  on Shopify

Great app for Dropshipping starters. Service is great. Instant responce from service team. Camilia Zhu helped me a lot with problems related to shopify integration. Shipment and fulfilment is a little expensive but it´s ok.

Vsolista

Aug 07, 2024  on Shopify

My consultation agent Lea Zhang from Cjdropshipping is very helpful and always replies back on time.

Beauty Asleep ­

Aug 07, 2024  on Shopify

Great support! Always responding very quickly. I would highly recommend CJ dropshipping. Specially thank you to Bin Han for the help.

Elegant Emulations

Aug 07, 2024  on Shopify

Agent Jolie helped me answer all the queries. A true professional, Jolie ensured that all the queries are resolved on time. Thank you Jolie!

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