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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

keydilly

Jun 05, 2024  on Shopify

"I had an outstanding experience with CJ Dropshipping, thanks to JoyZhou. Their professionalism and dedication to excellent service made my experience seamless and enjoyable. Highly recommend their services!"

Kidom

Jun 05, 2024  on Shopify

Ich arbeite schon etwas länger mit Roxane zusammen auf CJ Dropshipping. Ich bin sehr zufrieden mit Ihrer Arbeit und Ihrem Hilfsbereitem Auftreten. Ich kann Roxane auf jeden fall weiterempfehlen.

ILoveBabu.com

Jun 05, 2024  on Shopify

This is the best Dropsipping app, and Aoki helped me a lot, even when I was very unsure of what I should do. Thank you Aoki!

Divinux

Jun 05, 2024  on Shopify

Oliver Xu replied all my questions really fast and very kindly. Super recommended, efficient and professional.

OrcaOrcaOrca

Jun 05, 2024  on Shopify

I must say the customer service I have received from See Zhang has been excellent. My requests are always handled quickly and efficiently. She is very professional and takes care of business. Definitely a great asset to CJDropshipping, I have never been disappointed with her service. Thank you, See Zhang.

ReRi X

Jun 05, 2024  on Shopify

I had a very good experience with Box Chen. He helped me find products and solved my problems very quickly. I am very grateful for his quick answers to my questions.

Sundam - Nederland

Jun 05, 2024  on Shopify

I had requested a consultation on a product with CJ and received almost and instant reply from: Angel Li, This proves the great service they want to give towards their partners !

My Store

Jun 05, 2024  on Shopify

I must say the customer service I have received from Cristina Chen has been excellent. My request are always handled quick and efficient. She is very professional and takes care of business. Definitely a great asset to cjdropshipping I have never been disappointed with her service. Thank you Cristina Chen

Aloha Relax

Jun 04, 2024  on Shopify

Excellent customer service from Gildan! The sourcing option is incredible, they also are very fast. I love it

Veloxea

Jun 04, 2024  on Shopify

I recently had the pleasure of interacting with CJ's support team, and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!

Gleems

Jun 04, 2024  on Shopify

I am very happy with the support, they respond very quickly and help you when you have a challenge You can find almost every product and it is also very clearly organised. I can definitely recommend it to any dropshipper

Muuneera

Jun 04, 2024  on Shopify

I have been having a great experience always helping me recently for example lahne reduced my costs because i have been using cj for quite some time

AquaBreeze

Jun 04, 2024  on Shopify

I chose Chloe Zhang and I am incredibly happy and satisfied with her as my agent! She answers all my questions in a matter of seconds and explains everything step by step if anything is unclear. She also contacts the production department directly with any questions and communicates the information directly! Super agent.

MosquiSafe

Jun 04, 2024  on Shopify

I had the pleasure of working with Jolee to find the products I needed for my store, and I can't recommend her highly enough. Jolee is extremely professional and always finds a solution, no matter what the challenge. Her determination and dedication are remarkable. Whenever I have had a specific request, she has responded quickly and efficiently, often exceeding my expectations. Working with Jolee is a real asset for any company looking to optimize its product sourcing.

My Store

Jun 04, 2024  on Shopify

CJdropshipping has been a complete game changer. My agent Alexis Wong is a blessing! She is efficient, quick, and very understanding regarding any questions that I have. I was surprised to figure out that CJdropshipping assigns a personal agent. This is not something you would expect from a free platform but CJdropshipping goes above and beyond, so take advantage of it! Also, the seamless integration with my Shopify store will allow me to scale my dropshipping operations smoothly and quickly. Highly recommended for any merchant looking to streamline their dropshipping process. Thank you so much Alexis Wong! CJdropshipping offers all these amazing features, but your desire to help me succeed, will be the reason these amazing features will get used to their full potential!

lebensstilonline

Jun 04, 2024  on Shopify

Shinco Zhao is best manager I can imagine! I am starting dripshipping these days after monrhs of passionate waiting, as I was hacked... Now anytime I have a question, he is immediately there to answer and giving good solutions! I am very grateful to that full sercice- thank you!!!

TINA FLORES

Jun 03, 2024  on Shopify

Perfectos para hacer Dropshiping con shopify. La atención del SAC es 24/7. Resuelven rápido y a destacar la atención de la agente de ATC Cristina Chen. Thanks

Nordfot

Jun 03, 2024  on Shopify

CJdroppshipping is the best choice for a droppshipper. ,the agents are so professional,like Leons,Big Up Man

BARE Picks

Jun 03, 2024  on Shopify

You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.

Innov'Accessoires

Jun 03, 2024  on Shopify

I am currently usine cjdropshipping and it is a really great app with really good services ! Thank you really much to Joean Gu for helping me in my path and providing me really good and fast services

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