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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,634)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Glam My Home

Aug 13, 2024  on Shopify

Charlie Zhang had a great initial discussion with us to help us start off our online dropshipping business thank you Charlie

Tender Moments

Aug 13, 2024  on Shopify

I believe CJ Dropshipping is the best app to start your dropshipping business. It’s completely free, and the team is incredibly kind and responsive. They resolve any issues I have quickly and efficiently. A special thanks to Camilia Zhu for her exceptional support!

Temea

Aug 13, 2024  on Shopify

CJ Dropshipping is a massive platform of a variety of products and I have had a good experience using this platform. Bonney did an excellent job helping me with my enquiry and her turn around time was quick and efficient. Best platform to find good quality products for a cheap price.

Furion™

Aug 13, 2024  on Shopify

Best service every Dropshipper need CJ. Fast shipping, fast customer service, best product sourcing!! Highli recommend for everyone

Canis Alpine

Aug 13, 2024  on Shopify

Steph Zhu one of the customer service agents helped me understand the intricacies of the logistics chain and how additional charges can show up after an order and why. She took the time to help me until I was satisfied and got the answers I wanted.

Potionary Lab

Aug 13, 2024  on Shopify

I am very lucky to have stumbled upon Roxane Liu. She is efficient, quick and turn around time is excellent. I do recomment CJ Dropshipping as your platform if you are intending to start an E-commerce business. Thank you Roxane for making my day a bit easier for me ! :)

Jarreim's Emporium

Aug 13, 2024  on Shopify

I am extremely impressed with CJ dropshipping customer service. I just finished talking with Gildan, who assisted me in placing two of my orders and made the process incredibly easy. I am truly grateful for her help because I was unsure of what to do. She was amazing, and I hope that everyone else in the help app is just like her. She really helped and brightened my day. I also received help from Rami Wu

fine jewelry box

Aug 12, 2024  on Shopify

Outstanding customer support! My advisor Skylar Dai was incredibly knowledgeable and patient, resolving my issue quickly with genuine care. Highly recommend

LovelyRLovely

Aug 12, 2024  on Shopify

We have been working with the team from CJ Dropshipping for a few months now, the products are of great quality the customer service I receive from my agent EiIeen is exemptional, she's always kind and calm even when I'm anxious about long processing times. CJ Dropshipping supplies mostly all the products for my store and I love working with them especially my agent Eileen.

Hiracollection

Aug 12, 2024  on Shopify

Hi , I have a very very good experience with cj I would like to mension here about cucheng ( Doreen ) she is one of the best , cooperative , friendly ,highly professional representative of cj . I wish her all the best for her future goals and achievement. Again thanks to Doreen.

Reloris

Aug 11, 2024  on Shopify

Excellent service for direct deliveries. Agent Rami Wu solved all the issues. I will continue to cooperate.

She Knowss

Aug 11, 2024  on Shopify

I would like to praise Agnes at CJ dropshipping for her patience and professionalism with all my enquiries when she assisted me while setting up my profile and explaining the entire process as I just started my dropshipping store, Thank you Agnes.

MISSIONPAW

Aug 11, 2024  on Shopify

Top dropshipping app with exceptional professional service. I was guided by CJ Dropshipping service representative, Bellica Lin. She is incredibly knowledgeable, patient, and helpful. She went above and beyond to assist me with various issues. As a new user unfamiliar with the platform, Bellica Lin really helped me navigate and find answers to many challenging questions. Thanks to her support, I successfully fulfilled my first few orders. I'm very happy with the experience.

The courier dude🏍️

Aug 11, 2024  on Shopify

Services are on point and it is good for beginners…Me I was helped by Amelia who made everything easy for me,was quick to reply and gave me all the information I needed…All in all CJ is sooo amazing @Amelia thank you for making everything so easy

Sofy-Ka

Aug 11, 2024  on Shopify

I can only recommend CJ. The support responds quickly and is very helpful. A big thank you to the great team at CJ, who are always there to help and advise me, no matter how trivial the question may be. Items are extremely easy to personalize and brand. There is no better dropshipping platform on the market.

LightSoul

Aug 11, 2024  on Shopify

Its very good experinece with CJ and this App is performing wonderfull. Specially Willa has been an outstanding agent for our Shopify store! Her attention to detail, prompt responses, and dedication to ensuring smooth order processing have made our experience with CJ Dropshipping truly exceptional. She consistently goes above and beyond to help us find the right products and resolve any issues quickly. We're grateful for her support. Highly recommend Willa for anyone looking to streamline their dropshipping operations!

SWELT.

Aug 11, 2024  on Shopify

Bellica and Dolly are great Agents. very helpful and responsive at all time and always going the extra mile to help me with any query I may have. Highly recommend CJ and very happy with my support agents. Great work!

Veliana

Aug 11, 2024  on Shopify

I'm still in the process of creating my store and I must say that my consultant, Camilia Zhu was great and easy to talk to, she answered all my questions.

Fly Blissful

Aug 10, 2024  on Shopify

Doki Huang provided exceptional support through every obstacle, guiding me step-by-step to fulfill my order. Highly recommend!

Road Runner ECOM

Aug 09, 2024  on Shopify

I've just started using CJdropshipping to source products for my Shopify store, and they have consistently exceeded my expectations. The product variety, fast shipping times, and seamless integration with Shopify make it a great service. CJdropshipping has truly streamlined my business operations, allowing me to focus on growing my store. Highly recommended! and Ken from has been fantastic! His quick responses, attention to detail, and willingness to help have made my experience with CJdropshipping even better. Thank you, Ken!

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