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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

matchless online

Sep 07, 2024  on Shopify

very nice partner to dropship the products. I have 99% customer satisfaction in terms of the product quality. Need to bring shipping cost lower, and ad more trending products. Their online support is superb in terms of time and understanding the issue and provide a solution

Mhercie's aesthetics

Sep 07, 2024  on Shopify

Much thanks to Rebecca my namesake . She really helped me and answered my questions to my satisfaction

Magic Moon Store

Sep 07, 2024  on Shopify

Thanks to technical support, Arina resolved my doubts and helped me obtain information with several shipments.

StiliTrip

Sep 06, 2024  on Shopify

Angel has been very helpful, understanding and professional. He helped me overcome a challenge very quickly, thank you for responding instantly to my messages. Thank you CJ Dropshipping! :)

Lets Stay Warm

Sep 06, 2024  on Shopify

Ken Yang was very good at explaining that i had to have an order picked once a customer bought from my shopify store. silly me, i was used to oberlo, but currently using cj

My PickleBall Girl

Sep 05, 2024  on Shopify

Thanks to Leah! I up and running correctly and efficiently. They are so helpful and quick. For a new business owner they truly help keep the stress down.

Rylera

Sep 05, 2024  on Shopify

I don't really write reviews, but Joean Gu has been extremely helpful in product sourcing and answering all my questions. Would highly recommend anyone looking for a supplier to work with him and CJ.

DripMatrix

Sep 05, 2024  on Shopify

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

WIKD

Sep 04, 2024  on Shopify

Suki is by far the coolest manager I have come across. My account was earlier being managed by Kraytom and he was great as well. But can’t mention enough how lightning fast Suki is with providing immediate help. Suki makes sure that your issues are resolved within a jiff. I am super happy to choose CJ as my partner for launching my store. Cj’s catalogue is exhaustive and has much diverse range to serve for all kind of customer segments and their needs. Thanks guys. Much love from India.

Geniva

Sep 04, 2024  on Shopify

I recommend not using this app. Over the past two months I have used the app and made multiple orders. When a large part of my orders were not delivered, it turned out that customer service did not provide any help, resend or respond to my refund request. In fact I was just ignored. Think carefully before installing this app.

Solvee

Sep 04, 2024  on Shopify

Maria Deng is a very good person. CJ is lucky to have Maria Deng on his team. CJ is the very trusted plate form

Panda Dodo

Sep 04, 2024  on Shopify

New to the CJ community here, but so far it's been a thousand times better than dealing with AliExpress. Bonney has been a great help with questions and service. Thank you.

AlcaRoma

Sep 04, 2024  on Shopify

I am really impressed with the responsiveness of the customer service at CJ Dropshipping. Bonney was very helpful in addressing some of my concerns, and I thank her for that.

InsPrint

Sep 04, 2024  on Shopify

I would recommend the app because they have unique products and the customer service is good. My agent Mr.Raymond is always available to chat with and is helping me with stock updates and orders. He helps in raising tickets on solving issues and explains things using screenshots.

My Store

Sep 03, 2024  on Shopify

Wow, great service! Connie helped me a lot. I had so many questions that would have taken two days to receive answers if I had submitted a ticket, but she helped me right away. Thank you, Connie! :)

Adorable Pet Supply

Sep 03, 2024  on Shopify

Since last year they make some changes and had me little confused,but they really helpful explaining everything. It's getting much better.

Glass Garden

Sep 03, 2024  on Shopify

I would like to thank my representative Kaycee Chen for helping me by solving all my problems quickly and answering all my questions immediately. CJ Dropshipping has become more understandable and easy for me thanks to Kaycee.

Axel Luxe

Sep 03, 2024  on Shopify

Been using CJ for over 3 months now and can never complain about anything. always the best experience. Highly recommended! Camilia Zhu is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Thecoolix

Sep 03, 2024  on Shopify

Its been one month using CJ dropshipping.Its been a good experince.I am fortunate to have Christine Yu as my agent.She have help me alot and solving my enquiries.I do recommend CJ dropshipping to anyone getting started.

Eduardo Pereira Almeida

Sep 03, 2024  on Shopify

In the beginning, there were problems with the setup because of the tax regulations and the import from China to Germany (IOSS procedure).The platform itself is easy to navigate, with a vast range of products and reliable shipping options. But what truly ...

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