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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

STORE CENTRUM

Jun 19, 2024  on Shopify

I reached out to CJDROPSHIPPING representative Krise Qi with my questions, He was very patient and understanding, he cleared all my doubts and misunderstanding.

sunsunsun

Jun 19, 2024  on Shopify

i've been asking for a lot of custom things with cj dropshipping, trying to get as much value as i can, and cherry xu has been so helpful in answering my requests. cherry xu answers very fast and whether it's delivering on my requests to answering my cj question, she does it all perfectly!

Griestel

Jun 19, 2024  on Shopify

The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.

Bibek Outlets

Jun 19, 2024  on Shopify

I had a fantastic experience with CJDropshipping. Niky Huang, the staff was incredibly helpful and knowledgeable. Thanks a lot Niky.

Fivem Mlo | Fivem Maps Shop

Jun 19, 2024  on Shopify

Lahne's help was prompt and helped me deal with the problem quickly! Amazing customer service, Thank again for quick help.

TokePro

Jun 18, 2024  on Shopify

Great customer service! Billy Shi helped me, patient and very detailed on his answers. He relieved me of my worries and helped fix my issue.

DiamondShips

Jun 18, 2024  on Shopify

I recently began using CJdropshipping and I must commend the exceptional customer support provided by Camila Zhu. She has been incredibly helpful, promptly addressing all of my inquiries and assisting me with an issue I encountered with my order. Her responsiveness, friendliness, and professionalism have made my experience truly positive. I plan to continue using this app for the foreseeable future.

My Store

Jun 18, 2024  on Shopify

Really good service. “Nova Luo” is my private agent and helps me whenever I ask something. Always fast reaction and looking for a solution!

Cute Kittie

Jun 18, 2024  on Shopify

For me, the best part about CJ Dropshipping is the customer support. Whenever I have questions, customer support responds to me within 5 minutes. Rebecca is always ready to help me, thank you so much Rebecca!

Widestripe

Jun 18, 2024  on Shopify

I have been working with Camilia Zhu through CJdropshipping and I am extremely satisfied with her exceptional service. Camilia is professional, responsive, and consistently goes above and beyond to ensure all my needs are met. Her dedication and attention to detail have made a significant positive impact on my business. I highly recommend Camilia Zhu to anyone looking for top-notch service in dropshipping

TRENDS TRIBE

Jun 18, 2024  on Shopify

I would highly recommend CJ Dropshipping. The platform is incredibly intuitive and easy to use, offering all the features and options one could ask for in a dropshipping platform. Special mention goes to Fanny Wang, my CJ Agent, who has been immensely helpful throughout my dropshipping journey. Her assistance has been invaluable, making my experience much smoother and more efficient.

Serenity Shower

Jun 17, 2024  on Shopify

I love my experience with cj dropshipping who have been able to support me, in particular to my assigned agent July Chan who has been patient and efficient.

Auriella Fashion

Jun 17, 2024  on Shopify

I couldn't be happier with CJ Dropshipping! The service has been fantastic, and I've been able to source a wide range of products and fulfill orders efficiently at great prices. Special shoutout to my personal agent, Ashely Wu—she's been incredibly helpful and responsive, making the whole process even smoother. Highly recommend CJ Dropshipping for anyone looking to streamline their e-commerce operations!

Woof Jacket

Jun 16, 2024  on Shopify

Great drop-shipping service with bunch of quality and valuable products. It’s pleasure to do Business with you & also appreciate the great customer service provided by Eileen.

PrylPlaneten

Jun 16, 2024  on Shopify

We are very pleased using CJdropshipping as they offer a wide range of products och very good support. We are very grateful for the excellent customer support that Fanny has provided and will certainly continue using CJ.

Bee Flex Comfort

Jun 16, 2024  on Shopify

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from Harvey. He is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you Harvey.

Biolum

Jun 16, 2024  on Shopify

Yori Lin Helps me in what i need ,thanks for her help and all who helped me before thanks CJDropshipping

Homify Store

Jun 16, 2024  on Shopify

A very good platform. Specially my agent Tab is my favourite. I recommend the platform to all of the pals wanting to be a part of Ecommerce .

The Flat

Jun 16, 2024  on Shopify

This is my first time using this app on my Shopify store. So far so good. I just sent on a request for sourcing a product. I then contacted CJDropshipping customer service and got an answer from Rebecca within minutes. I was informed it would take 1-2 business days. I will update this review on e I get a response.

Hjertevibber.no

Jun 15, 2024  on Shopify

My agent was amazing and resolved my issues always immediately and this truly stood out. It's not often that you encounter someone who goes above and beyond in their role, but Lahne did just that. I am incredibly grateful for his assistance and wanted to make sure his efforts are recognized. Thank you, Lahne, for your outstanding service.

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