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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Qelara

Jun 11, 2024  on Shopify

I've been using CJdropshipping for a while now, and Mandy has been amazing. She's super responsive, always on top of things, and really knows her stuff. She makes everything easy and stress-free, which lets me focus on my business. Highly recommend her and CJdropshipping!

ViVi's import mart

Jun 11, 2024  on Shopify

I received support from Erica, who was very kind and was able to quickly resolve the issue. thank you very much.

Casa Ideas

Jun 11, 2024  on Shopify

Beginners-friendly, immediate response, easy-to-follow help, variety of articles to resell abroad at a really cheap price.

QAIA

Jun 11, 2024  on Shopify

CJdropshipping is an amazing service, they handle orders quickly and my agent Niky Huang has been helping me really well. I am really satisfied with her service and CJDropshipping overall. Recommended!!

Silvory

Jun 11, 2024  on Shopify

I have been working with CJ Agent Leons Liang and am extremely satisfied with his service. Leons is incredibly efficient, always replying to my queries promptly. Since we started collaborating, I haven't encountered any issues. His dedication and proactive approach have made a significant difference in my work. Leons is exceptionally reliable and always helpful, providing valuable advice and solutions. I highly recommend Leons Liang to anyone in need of a dependable and responsive agent. He's truly outstanding!

Tuplor 2024

Jun 11, 2024  on Shopify

This is the best platform for Dropshipping ever. The customer support has done the job well. Kaycee has been excellent. 5-star absolutely.

SylkiNyne

Jun 11, 2024  on Shopify

le service était excellent, rapide, patient et prenant vraiment en compte mais exigence. je recommande fortement

MODARA

Jun 11, 2024  on Shopify

I've been using CJ Dropshipping for over a year now, and my experience has been consistently outstanding. I want to give special recognition to my agent, Kaycee Chen, who is always eager to assist. Kaycee exemplifies professionalism, resolving any issues quickly and with a positive demeanor. Her dedication and exceptional service have significantly enhanced my dropshipping experience. Thank you, Kaycee, for your excellent support!

Myralio

Jun 10, 2024  on Shopify

I was initially very positively surprised that the service was so fast when I had questions. But that was all. I tested this provider with 4 orders that have still not been sent for 2 weeks. What a cheek. I will never use this app again!

Inspire art

Jun 10, 2024  on Shopify

Cucheng also offers additional services such as product sourcing and custom packaging. These services have been beneficial in enhancing my store’s branding and customer experience.

Eleonor

Jun 10, 2024  on Shopify

Exceptional Service. fast. highly recommend, and make the effort to reply promptly. Kudos to Bring Zhong, very professional, thanks again for all your efforts!

Readi Gear

Jun 10, 2024  on Shopify

Ken provided excellent service on several different questions I had. Very fast and super helpful! Thank you, Ken!!!

Avantera

Jun 10, 2024  on Shopify

I would recommend cj to any dropshipper . My agent Joean Gu took care of me and was able to get me a phenomenal price for my product which increased my profit margin. If you love top notch service and SUPER quick response then ask for Joean to be your agent!!! Thanks again buddy . Looking forward to keep working with you!

chillicy

Jun 10, 2024  on Shopify

highly recommended app, staff is very kind , special thanks to billy. has been an excellent job done!

lushor

Jun 10, 2024  on Shopify

Harvey Zhang is the best agent I've ever worked with! His dedication, professionalism, and attention to detail are unmatched. Harvey consistently goes above and beyond to ensure his clients are satisfied. Highly recommend!

www.shoplix.ch

Jun 10, 2024  on Shopify

I am so happy with the help of the customer service especially Agnes Fang. She has long patience on answering all of my questions and she is very polite and helpful. Thank you so much Agnes!

MyBeloved

Jun 10, 2024  on Shopify

I have personally found my personal agent to be the best because of faster responding time, immediately helping us to source out the product, in overall CJ is recommendable to all who are planning to start dropshipping with limited budget due to its variety of products at affordable prices and faster shipping time.

BB Shop

Jun 10, 2024  on Shopify

I am having an excellent experience with CJ, especially with Sini Liu. The service has been outstanding, with prompt responses and efficient handling of orders. Highly recommend!

syndmart

Jun 10, 2024  on Shopify

I have questions that need to be clarified especially about shipping and delivery time. Sveta really explained in details which erased my anxiety because I want short delivery time. She is knowledgeable, friendly and customer focused. Now I feel more confident to use and more knowledgeable in using the using and navigating the platform.

KlarQuell

Jun 10, 2024  on Shopify

CJ Dropshipping has been a reliable partner on my journey to get started with dropshipping. They have fulfilled nearly 100 orders which arrived in an appropriate time at the customers in Germany. I only rarely got a "where is my product" question. The integration and fullfillment process is very easy to handle. The support staff is very fast to respond. They will even add product variations for you. Particularly helpful recently was the support agent Leina. Thank you to Leina and the whole team who make dropshipping such a pleasant experience.

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