Thank you Jolie for helping with my log in issues. I really appreciate your patience. The customer help desk is very efficient and quick to navigate.

I've had an amazing experience with CJ Dropshipping, especially thanks to my agent, Connie. She was incredibly helpful and responsive. Connie provided clear and detailed explanations, which made the entire process smooth and easy to understand. The speed and quality of her support were outstanding. I highly recommend working with her and CJ Dropshipping for anyone looking for reliable and efficient service!

My agent "Steph Zhu" is verry good, help me for any question. CJ support you 24/7 i am happy work with you!

I am so happy with the help I receive from my agent Bring. He is easily accessible, always thinks along with me and nothing is too much to ask. Bring is an agent who really listens to you and thinks in terms of solutions, this is necessary in the ecom world and Bring fits in very well with this. I have never worked so well with an agent before. Thanks to Bring, my business runs smoothly and every obstacle is meticulously tackled and resolved. I recommend CJ and especially Bring if you want good support.

I just began using CJDropshipping and with that came many questions. Thank you very much Agnes, Pauling, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

I've been using CJ for a while now, and the customer service is very responsive. I've often spoken to Bellica Lin in particular.

I am very happy with my agent (Joean). He helps very quickly and there are no problems. I can only recommend him. The processing is very fast and I get direct help with any questions.

CJ Dropshipping Review: 3.5 Stars I've been using CJ Dropshipping for a while now, and while there are aspects of the service that are frustrating, my experience overall has been balanced by the exceptional support from my agent, Miya Huang. Let's start with the positives. The platform offers a wide range of products, and their user interface is relatively straightforward to navigate. When everything goes smoothly, orders are processed and shipped in a timely manner, which has helped me maintain good relationships with my customers. However, there have been recurring issues that can't be overlooked. One of the most frustrating aspects has been the inconsistency with product availability; items I've planned to sell often become unavailable without notice. Additionally, I've encountered a few instances where products arrived damaged, which impacts customer satisfaction and requires time-consuming resolutions. These problems can be quite disheartening, especially when they affect your business's reputation. That being said, the saving grace of my experience with CJ Dropshipping has been my agent, Miya Huang. Miya has consistently gone above and beyond to help me navigate through these frustrations. Her service has been exceptional – always responsive, understanding, and as accommodating as she can be. Miya has been the glue keeping me with CJ Dropshipping; without her, I might have moved on to another provider. Her dedication and customer-focused approach are easily 5 stars. While there are definite areas for improvement within CJ Dropshipping, having a dedicated agent like Miya makes a significant difference. If they could address the product availability issues and improve the quality checks on their products, my rating would certainly go higher. For now, I give CJ Dropshipping an overall rating of 3.5 stars, with 5 stars reserved for the exceptional service provided by Miya Huang.

CJ is the best drop shipping platform that I ever used. It's every easy. and also My agent Ashley Wu is helping me a lot with by business. Quick replies, solving issues , Helps to find trending products and more. everything is going well with her help.

I would like to highlight the excellent quality of the support provided by CJ, especially from my agent, Chandy chen. The team demonstrated a courteous and professional approach, always ready to listen and resolve issues with speed and efficiency. I am extremely satisfied with the service and recommend CJ to anyone seeking high-quality support.

The products and customer service is unmatched, they have been so nice. They respond to my support and needs within minutes. Big shout out to all the employees. Highly recommend CJ for you dropshipping store too.

Zoey! She was such a great help and walked me through an issue to help me get me sale that was abandoned!

Je tiens à exprimer ma grande satisfaction quant à mes expériences Je tiens à exprimer ma grande satisfaction quant à mes expériences avec CJdropshipping. La boutique offre un service de qualité, avec des produits variés et une logistique efficace, mais ce qui fait véritablement la différence, c'est leur support client. Je souhaite tout particulièrement remercier Mme Christine Yu et Mme Angel Li pour leur professionnalisme exceptionnel. Non seulement Christine est toujours réactive et à l'écoute, mais elle fait également preuve d'une gentillesse rare dans ce domaine. Elle a résolu à plusieurs reprises mes problèmes rapidement et efficacement, avec un grand savoir-faire et une compréhension approfondie des besoins de ses clients. Je tiens également à exprimer ma gratitude envers Angel Li, qui m'a aidé à ajouter des produits à ma boutique et à faire le lien entre Shopify et CJdropshipping. Son expertise et ses conseils pratiques ont rendu le processus beaucoup plus fluide et m'ont permis d'améliorer la gestion de ma boutique en ligne. Merci infiniment, Christine et Angel, pour votre soutien constant et votre engagement à offrir une expérience client irréprochable. C'est un véritable plaisir de travailler avec vous deux.

Skylar Dai have been extremely helpful to solve my questions. I'm felling that I'm getting up to speed very fast thanks to their very fast support, what translates in a better service for my customers. Thanks

Highly recommended! Stacey is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

Based on my experiences, I do NOT recommend this app. I installed this app four months ago. Technically, the app was easy to integrate into my Shopify account and worked almost immediately. Problems immediately arose in the processing of my orders. The delivery of the first order turned out to be incomplete and took several weeks. When a large shipment was not delivered at all, customer service appeared to offer no help. I was advised to contact DHL, after which DHL referred me back to JCdropshipping. Requests to JCdropshipping for refund or resend were never answered. I lost my trust in this "supplier" and lost my payments. Think carefully before installing this app.

I've had the pleasure of working with Bin Han from CJ Dropshipping for my product sourcing needs, and I must say, he has been absolutely fantastic! Bin is not only responsive and diligent but also goes above and beyond to ensure that all queries are answered and issues are resolved promptly. His attention to detail and proactive communication make the sourcing process smooth and efficient. I highly recommend Bin Han to anyone looking for a reliable and professional dropshipping agent.

I’m new to CJ but when ever I’ve needed help or assistance the advisor Jolie has been really helpful explains things clearly and guides you through it she has excellent customer service skills really good

Perfect service. I really appreciated the patience and kindess of people who helped me. Leah thank you so much for you great and unforgettable help. I've just started my own shop and business and Leah's help has been priceless. But obviously i can't forget my precious agent Willa who helped me since the beginning in choosing the right product and how to add it on my shop. She/He was super generous and always there to help me whenever i found any problems. THANK YOU SOOOOOO SOOOOO MUCH.

I just began using CJDropshipping and with that came many questions. Thank you very much Pauling (Customer Service) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!