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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Pethugs

Jun 22, 2024  on Shopify

I wanted to take a moment to commend Billy for the outstanding service he provided. His expertise and professionalism were evident in every interaction, and he offered clear and comprehensive answers to all my questions. Billy's assistance made a significant difference in resolving my issue efficiently. Thank you, Billy, for your excellent support!

PetDreamZone

Jun 22, 2024  on Shopify

I was working on the site on a Sunday afternoon from California, so I was pleasantly surprised by the quick and helpful feedback. It is very important for me to have fast information support 24/7. Thanks to consultant Ruth for a great job

InkShadow

Jun 22, 2024  on Shopify

I've been using CJ for a few days now, and I’m very impressed. My agent Leons has been incredibly supportive and helpful from the start. The app is user-friendly and simplifies managing orders and inventory. I highly recommend it for anyone.

CustumCreations

Jun 22, 2024  on Shopify

Very happy with everything. And the support is always there and they all always trying the best especially Irena. So happy to have her as my support!

francella 2.0

Jun 22, 2024  on Shopify

Awsome support. I needed to verify my business and they literaly took photos for me for confirmation just to help me. The reply speed of support is like 1-3 minutes wich is great too

Tender Puppy

Jun 22, 2024  on Shopify

Very well organized app! Thank you to my agent Leah who's doing a fantastic job helping me eveytime I need help. I strongly recommend CJ!

maU's online shoppe

Jun 22, 2024  on Shopify

I chatted with Cheria, she is pleasant and really helped me a lot. Thanks for the assitance you extended to me.

Ideal Consume

Jun 22, 2024  on Shopify

I highly recommend it to those of you who are new to the dropshipping business because you are always given information on any question about this business..and I already have a person who always consults me at CJdropshiping whatapps named Gildan, thank you Gildan

The Watch Box Co.

Jun 21, 2024  on Shopify

Our agent Eileen has been more than helpful and super quick to answer all our questions. She definitely goes above and beyond to make sure all our questions are answered to ensure we get the most sales as we can

Tech Trove USA

Jun 21, 2024  on Shopify

These 5 star for my friend joean gu, he is so active customer support assistant, I must say if CJ didn't gave me joean gu, I was not working with cj, thank you so much

Harbor L

Jun 21, 2024  on Shopify

I had an issue I wanted to get resolved ASAP and the customer service team where there to help me with what I needed. They have an effective and efficient customer support system that is designed to help you 24/7. Shoutout to Leah for getting my issue resolved in minutes!

Vanuvo

Jun 21, 2024  on Shopify

I had a very nice experience. If I needed help they had a very good service. With names Jolie helped me the most.

BuddyEssentials

Jun 21, 2024  on Shopify

Been using CJ Dropshipping for a while now and they've been great and super helpful. The agent Linda even replied and helped me with my inquiry after hours. 5 stars.

Sosilky

Jun 21, 2024  on Shopify

Good customer support with JoyZhou, efficient and available, I do recommend. Valuable help, thank you.

BrideGlam

Jun 20, 2024  on Shopify

I would like to express my utmost gratitude for the exceptional support provided by Billy Shi. Billy consistently delivers outstanding service and is always ready to assist me promptly and efficiently. His dedication to helping customers is truly commendable, and his expertise and quick response times have been invaluable to me.Thank you, Billy, for your continued assistance and professionalism.

NEW Glas of Sweden

Jun 20, 2024  on Shopify

i thankfully got Suki Huang who answered my questions extremly fast and professional! extremly helpful!

Ku DUUKA

Jun 20, 2024  on Shopify

I’m very new to this business model but I’m glad to say CJ dropshipping has got me all sorted and ready to go, all thanks to Leons. I’m absolutely blown away by the exceptional service and outstanding dedication of his. The professionalism, expertise and passion for his work are truly impressive. He went above and beyond to ensure my needs were met and his attention to detail is unparalleled. Leons is an absolute gem and I can’t recommend him enough. His outstanding work ethic, combined with his kind and compassionate approach makes him a true standout in his field. If you are looking for someone who truly cares and will deliver exceptional results, look no further than Leons. Five stars isn’t enough, he deserves TEN!!

MyBrowShop

Jun 20, 2024  on Shopify

I was worried in the beginning when I started out as some items I chose were out of stock, or delayed....but in time, I am learning (with the help of Celia) how to navigate this exciting but challenging world of eCommerce. Celia has become an integral part of my day to day activities and I really appreciate how responsive she is and how she goes above and beyond answering all my questions - and I have many!!! Celia is the best!!! Five stars for Celia.

BloomVault

Jun 20, 2024  on Shopify

I have been using Cj dropshipping for sometime and my suppliers have been super helpful and resposive, especially Roxane! Totally satisified with this program :) it's exactly what I needed!!

Nine Beau

Jun 20, 2024  on Shopify

I would of course recommend CJ. John gave me the best support so far and they give me a great service. Always solve my inquiry.

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