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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,634)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

PopularBees

Jul 14, 2024  on Shopify

Great support by Raymond who helped us with all the product informations which we have requested for from the manufacturer and great support in helping us to connect with the suppliers on time.

Aspire Shop

Jul 14, 2024  on Shopify

Great help from CJ, amazing support. Thank you so much Rebecca, thank you. Thank you very much Alan for your great help!

Uncommon Joy

Jul 14, 2024  on Shopify

I was served by Aurora, a very nice employee, she helped me with absolutely every question and explained everything. I am very satisfied

Sassy Satin

Jul 14, 2024  on Shopify

See was very helpful with assisting with order processing. Very efficient and thorough in knowledge.

eshopstore

Jul 14, 2024  on Shopify

Billy he is explain everything to us to import products in our store with step by step guide thank you billy

The Versatile Living Store

Jul 14, 2024  on Shopify

Jolie was very knowledgeable and helpful. I feel so much better now that I chatted with him. I have a full understanding and how the product process works. I am truly grateful

CuddleNest Store

Jul 14, 2024  on Shopify

Happy with it so far, I find the support team answer my question very quickly. Rebecca Lin was very helpful with navigating me how to operate the app. I appreciate the fast response.

VivaSkinz

Jul 14, 2024  on Shopify

I've been using CJ Dropshipping for a while now, and I couldn't be happier with the service. My agent, Raymond, is always there to support me, making the whole experience seamless and stress-free. The platform is incredibly user-friendly and straightforward, which makes managing my dropshipping business a breeze. The constant support from Raymond has been invaluable, ensuring that all my questions are answered promptly and any issues are resolved quickly. Highly recommend CJ Dropshipping for anyone looking for a reliable and easy-to-use dropshipping solution!

PawsJourneys

Jul 14, 2024  on Shopify

We have been using CJ Dropshipping for a while now, and must say, their service has been exceptional. The platform is user-friendly, making it incredibly convenient for my business needs. What sets CJ Dropshipping apart is their outstanding customer support. Sveta, has been a lifesaver! Her dedication and prompt responses have made all the difference. Whenever I've encountered an issue or had a question, Sveta has been there with a solution, always going above and beyond to ensure everything runs smoothly. Her professionalism and willingness to help have been much appreciated. Thanks.

PurePeak

Jul 14, 2024  on Shopify

I am using Cj like 2 weeks now im satisfied with the answer and the source of the problem , Especially i want to Thank Angel the Guy who im conected via Whatss App

WAVE SHOP

Jul 14, 2024  on Shopify

Thank you for the excellent app and great customer service. Keep up the good work!” Thank you, Rami Wu.

Cysar-Fashion

Jul 14, 2024  on Shopify

I've been using this app for a long time and am totally satisfied. The products and customer service are good, my agent is available to give me advice and support and answers my questions very quickly.

Zo Za Magica

Jul 14, 2024  on Shopify

L'agente Linda a été d'une précieuse aide. Merci beaucoup a elle et a toute l'équipe! Officer Linda was extremely helpful. Thank you very much to her and the whole team!

HV SUPERMART

Jul 14, 2024  on Shopify

Really Great Service & best app for dropshipping. Fast and easy to access , great support team and all number one app for start a business on shopify. Thanks to Sveta Mam. I am 100% satisfied.

Azure Bazaar

Jul 14, 2024  on Shopify

Zoey was really patient and helpful. She solved my problem in a while. I will be happy to talk with her again!!!! Edo

ElixirLife Santé et beauté

Jul 14, 2024  on Shopify

I needed to call support today and everything was sorted out quickly... The explanations are clear and easy to use. Thanks to Rebecca Lin for your help!

Timescalpt

Jul 14, 2024  on Shopify

Your company’s customer service is outstanding, providing prompt and personalized assistance by winnie. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”Your company’s customer service is outstanding, providing prompt and personalized assistance. The communication is clear and effective, making it easy to address any concerns. I appreciate the accessibility across multiple channels, ensuring swift responses. Overall, your commitment to continuous improvement truly enhances customer satisfaction.”

Eco Monolim

Jul 13, 2024  on Shopify

Bellica assisted me , she actually went out her way by texting me on what’s app and let me know what the hold up was which is big to me since I’m new to drop shipping

My Store

Jul 13, 2024  on Shopify

I would recommend this app to all who are looking for an efficient and organized way to drop ship. Bonnie and Pauling Li have been very helpful throughout my journey.

Jeade.Store Fashion

Jul 13, 2024  on Shopify

Really good service, I was helped quickly, everything was simple! Thank you bonnie for your help and fast service.

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