Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions! Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks! Would highly recommend this app!

Jasmine and Doris are very nice! Very patient and professional, and helped me with a lot of questions.

Very good app! I had some problems using the app and I really appreciate ANNA's helpful response! I will definitely recommend it to others!

What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

Audrey was really helpful while setting up the app. Seems to be exactly what I wanted in a chat app!

Great app, got free plan for new business. Customer service was supportive to resolve questions and issues. Special thank for Audrey

Im really thankful that Audrey helped with my question. She had patience and listened to my problem. Im really happy about the service and look forward to chat with you again!

Worked with Jasmine and Anivia to remove the message bubble that was displaying 2 unread messages by default. Apparently, this is used to attract attention to the customers but I believe it would cause confusion so I reached out with my request to have it removed and within seconds it was rectified. Thank you Jasmine and Anivia!

Hana and Raymond have been helping me throughout the integration process for my website. They are so polite and so helpful teaching me what was wrong and resolving all of my issues. I am so happy that I decided to use Chatty versus the other apps. It's convenient, affordable, and has really helpful customer support. TYSM!

Easy to setup and works like a charm. Ran into an issue where needed a rep. Audrey was very helpful. Thank you for the great work yall!

Another Awsome App from Awsome Team of Avada. i Must say Avada Products are Good but Support team is great.

I received excellent customer service from Hana. She was very quick and efficient in resolving my issue.

So far they have been very helpful and the app and integration have been very easy to use! Audrey and Damien are amazing!!

Ho avuto un'esperienza fantastica con il supporto clienti! Hana è stata gentilissima, veloce e incredibilmente cordiale. Ha risolto il mio problema in un attimo, con grande professionalità e attenzione. Davvero un servizio impeccabile!

Jade and Hana have both been brilliant with helping us set up the chatbot. Instant response times and helpful knowledge

Suporte imediato e funcionalidades muito boas. Unico problema que a inda persiste e nas traduções nativas do app.

Jasmine AnswerJasmine answered my questions and patiently walked me through various topics I was unsure about. She never rushed me and took the time to ensure I understood everything. I highly recommend her as your tech support person. She truly made time for me.out. She was patient and not rush me at all with my question. I will highly recommend to get her as your tech support person. She made time for me.

Had an issue with the Chatty logo in emails, and Sonny and the Chatty team helped solve my issue with speed and professionalism I appreciate you all and thank you so much for all of your great support!

After using Chatty AI Chatbot & Live Chat, I’m really impressed—not just by the product’s functionality, but especially by the outstanding customer support. The chatbot is easy to use and meets my Shopify store's needs perfectly. Its AI auto-reply feature boosts efficiency while allowing seamless handover to human agents for more complex inquiries. The system runs smoothly and reliably, making customer interactions much more convenient. What truly stood out to me was the exceptional support from their team, especially Alyssa. I encountered a page display issue and reached out for help. Alyssa responded incredibly fast and handled the issue with impressive professionalism. Not only did she fix it efficiently, but she also took the time to explain the cause so I could prevent similar problems in the future. Her patience and expertise made the entire experience stress-free and reassuring. If you're looking for a smart chatbot with top-tier customer support, Chatty AI is an excellent choice. And if you ever need assistance, I hope you’re lucky enough to have Alyssa help you—she’s fantastic!

Hana was great with helping me, i was confused when trying to sort the app out on my phone and was just being silly but Hana was patient with me and guided me through it.