Audrey and Raymond were great! They really help me for all the things and was very responsive. Really appreciate!! Great customer service. 5 stars*****

Today marks my first day using this app, and I’m already impressed! The live chat feature is fantastic for providing instant customer support, making it easier to engage visitors and encourage sales. Setting up the FAQs hub was a breeze, and it’s great for helping customers find answers on their own without waiting for a response. The chat widget customization is straightforward, letting me match it to my brand in just a few clicks. I’ve also tried the order tracking feature, which seems really convenient for letting customers check their order status on the go. I have to mention the outstanding customer support I’ve received so far. Hana and Damian have been incredibly helpful, guiding me through the setup process and answering all my questions promptly. Their support has made my first day using the app a great experience. So far, I’m really pleased with the app and look forward to seeing how it continues to improve my store’s customer service!

I had an excellent experience with Sonny from the Chatty app support team! He was incredibly responsive and quickly helped me understand how the app works. Sonny provided clear, step-by-step instructions with helpful screenshots and arrows, making everything super easy to follow. His explanations were concise yet thorough, and I felt fully supported throughout. Fantastic service—thank you, Sonny!

The customer support team has been nothing but impeccable, especially Hana, she's Always going above and beyond to assist with any questions or issues.

I’ve been using the free version of Chatty for my Shopify store, and it has been fantastic! The app is user-friendly and what truly sets Chatty apart is their exceptional support team — they’re quick, helpful, and go above and beyond to resolve any issues. Highly recommend it for anyone looking to enhance customer support!

Goeie en duidelijke service en fijne app om te gebruiken! Ïk heb zojuist met een medewerker (Damian) gesproken en die heeft me goed geholpen vandaag.

My experience have been great. It does what I need during my first setup of my website, and answers my queries responsively. Special thanks to Damian for the help!

I received help immediately, even at 1 AM. Hana was very helpful and nice, fixing my issue in under 5 minutes. The customer service is amazing. I highly recommend this app!

Easy and user-friendly to set up this app. Although, I have run into some issues during my setup but Hana from the support team has been a great help to solve my issues. She is very patient and approachable when dealing with my issues. Thank you Hana for your support! This will be a great help in my business.

Hana helped me so good! She is so lovely and she took effort and was really patient. There is no better helpdesk employe the Hana!!

"Highly Recommend – Excellent App and Amazing Support!" I'm incredibly satisfied with the Chatty app, and I highly recommend it to anyone looking to enhance their Shopify store. It's super easy to use and extremely helpful for streamlining communication with customers. The app works flawlessly and has quickly become an essential part of my store's operations. On top of that, their support is fantastic! Charles, their support agent, has been a great help—very responsive, friendly, and genuinely cares about solving any issues. This level of customer service really stands out. Overall, Chatty is a must-have app for any Shopify store owner. Five stars!

I had some issues and contacted the support team via Livechat. Abby was super supportive and helped me solving the issue really quick.

Very quick and understanding about my store and it's needs, would recommend, Damian was super helpful

My experience with Chatty has been nothing but amazing help and guidence. I would recommend using them. It is efficient and friendly. Thank you Chatty Team.

J ai eu besoin d aide pour paramétrer certains point de l application et j ai eu Damian en ligne qui a été très professionnel et efficace. Il a résolu ma situation rapidement, avec patience et bienveillance. Je recommande !

The service is impeccable! Whenever I need assistance, the team is ready to help with efficiency and kindness. A special shout-out to Hana, who deserves a perfect score for her outstanding service.

My experience with Chatty: Livechat Helpdesk has been excellent, especially thanks to Hana, who helped me a lot. She was quick and efficient in answering all my questions, making the experience very enjoyable. A big thank you to the entire team for their support!

veramente un ottima app, a costo zero e con un supporto clienti super! Grazie Hana per avere risolto tutti i miei dubbi con estrema professionalità

Chatty checked all the boxes for a chatbot we were looking for including live chat, FAQs, various integrations, and more. First day with the app but installation was a breeze and the few minor inquiries I had Charles was right there to help. Another happy customer.

We are beyond impressed! The features are amazing, and it has transformed how we engage with our customers in real-time. The user interface is intuitive, making it easy for our team to use. What really stood out, though, was the exceptional customer support. Damian, in particular, went above and beyond to help us set everything up smoothly and answered all our questions promptly. We couldn't have asked for a better experience. Highly recommend this app and their incredible support team!