Hana helped me install the app, and she responded super fast and was very helpfull. Super happy with the chatty app!!

This app is amazing! Great AI engine, easy to setup and manage. Support deserves their own review with 5 stars also! Definitely ask questions if you have any - they are an awesome team to deal with.

The bot works flawlessly, is intelligent, and significantly improves our customer communication. It responds well to inquiries and provides relevant information efficiently. A big shoutout to the support team! I had a specific request, and Hana assisted me incredibly quickly, competently, and kindly. This is exactly how customer service should be—professional, solution-oriented, and lightning-fast! A clear recommendation for anyone looking for a reliable chatbot with top-tier support. Huge thanks to the team!

Thanks to Hana for the fast and quality help. My issue was resolved. The app is overall pretty neat and satisfies the need for a direct communications channel with the clients.

Just downloaded the app, great and quick customer service, it answers all my needs and Hannah from the customer support team was very professional! Great first impression and hopefully a great experience down the road

Awesome addition to our store. Relatively easy to implement and so far worth it! Customer service has been very helpful and fast. Very good too as the responses are customizable in the backend, which is paramount for our store and brand. Thanks team Chatty! Great APP to lessen the personal emails and help respond to more people -- when my two hands are not sufficient enough to respond to all messages.

Lovely free tool for online business, intuitive set up and available for free. Very helpful customer support too!

Quite blown away actually with the in-depth answers the AI provides. Even complicated technical questions which I would even struggle to answer myself having ran my business for 14+ yrs it some how manages to pull off the required information and to provide to the customer supported by relevant product information and links to the product pages on our website.

Super application avec de supers fonctionnalités, et Hana est très sympathique et nous aide beaucoup pour tout paramétrer :) Merci Hana !!

Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!

The interface of the app is very user-friendly. It took me less then 30minutes to install it. Big shout out to the amazing customer service from Hana. Would highly recommend to anyone!

I really needed assistance in setting up the app on our shop. Charles was so helpful and helped me with all my queries. He was very friendly and sent screenshots of all the steps i needed to take, so i was able to do what i needed to in a really swift manner. Only just started using the app so i can't review this just yet, but i'm giving 5* based on the excellent customer service i received from Charles :)

There is lots of support for the app, easily install and links to all channels including social media.

Amazing tool and awesome service! Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders. Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.

The Avada team is amazing. Audrey was great and helped me with a simple issue. Then got me setup with some more advance settings. Great to work with great product.

At first glance you may say "wow look at this cool app it has a ton of great reviews and features", but do not be fooled. The features pick and choose when they want to work and the support is mediocre at best. They pass things on to a different departments that work in time zones across the world so there is isn't any instant support. At sign up I was told instagram support was coming in 2 weeks. 4 weeks into using the software there is no instagram support. Emails do not always come through. They pick and choose when they want to come in. I would not recommend this for any company with heavy traffic as it will upset your customers. The reviews in my opinion are fake. They support agents help you setup the software and prey on simple minded users who are happy to give a review without actually using the product for sometime. After using it I would not recommend this product and do not believe it is a 5 star product. it is 2.5 at best with very limited features and a good looking ui.

Great support. Very quick and easy to use and very friendly advisor. I'm a newbie so need a lot of help and it's great to know I can reach out any time.

Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!