The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
One Stop Shop
Jun 17, 2024
on
Shopify
Great App and amazing customer service I had a few issues and an agent by the name of Vivian assisted me very Clear and Easy to understand super fast response speed I appreciate Zopi and the team
A Friend Told Me About It
Jun 17, 2024
on
Shopify
Customer Service/support from Ross was five-star excellent! Please me sure to reward his job well done!
Blitz schnell
Jun 17, 2024
on
Shopify
Ross has offered perfect help, from beginning till the end, very through help and was more than perfect
Royal Shopping Centre
Jun 16, 2024
on
Shopify
Ross was very helpful, very knowledgeable and show me been an older person, consideration and respect.
Xiaomi lover
Jun 15, 2024
on
Shopify
Wow.. This is my first time using such a service, and it's really convenient and super easy. It has an incredibly sophisticated user flow! Really great!!
Takumi Kitchen
Jun 13, 2024
on
Shopify
Fantastic tool and amazing support! Minn has been super nice and ready to answer all my questions and solve my problem!
I wish all the CS agent will be like her!
Seller sync
Jun 12, 2024
on
Shopify
The app is very easy to use. I had the privilege to chat with Minn this morning. She was AWESOME. Helpful, patient, knowledgeable and walked me through everything I needed know how to do. She should be a trainer if not already one. You are lucky to have someone as efficient as Minn.
Inspirational Blessings
Jun 11, 2024
on
Shopify
efore I contacted the Zopi support, I completely lost on what do and not to do. But after chatting with Clara, everything finally made sense and I was able to move with everything.
LuXe Scrub Boutique
Jun 08, 2024
on
Shopify
Scarlet was super helpful and patient with me, I am new to dropshipping and this was my first order. She guided me step by step with tutorial videos. She is amazing!
All A Girl Needs
Jun 07, 2024
on
Shopify
Really easy to use app, had a issue as I made a mistake when processing a order but Ross was amazing talked me through what i needed to do to rectify my mistake. Ross was very helpful and fast at responding to my questions.
Nana's Treasures
Jun 07, 2024
on
Shopify
I have struggled with Zopi since the onset and the amount of features for the free version is less than attractive, however, the customer service is always on point to walk me through any issues that I have had and Ross, in particular, stands out as a shining star of this app with his kindness, knowledge, and willingness to get things done
*TIBA'S*
Jun 03, 2024
on
Shopify
The assistance Vivian was available to understand my needs and she solved my issue in few minutes. I really recommend Zopi to work with.
Thank you Vivian
Kompi
Jun 03, 2024
on
Shopify
Nette platform de klantenservice reageert via de mail en de chat heel snel en ook duidelijk in elke taal.
Radiant Mama Collective
Jun 03, 2024
on
Shopify
I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!
Essentials by Oliver
Jun 02, 2024
on
Shopify
Ross was quick and brilliant can’t thank him enough. He helped me progress my order and corrected a problem I had caused. Thank you so much
Green Mountain Printing
Jun 01, 2024
on
Shopify
Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!
Underwear Hero's Emporium
Jun 01, 2024
on
Shopify
Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.
Choice Champs
May 30, 2024
on
Shopify
I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.
Beauty on Locke
Apr 21, 2024
on
Shopify
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking
Cosmic Designs and Fashions
Apr 21, 2024
on
Shopify
Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.