The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
GSG Supplies
Jan 22, 2025
on
Shopify
SCAMMERS WAS ON FREE TRIAL, UNINSTALLED ABOUT 10 MINUTES LATER AS DIDNT LIKE THE APP AND WAS CHARGED £19.99 OUT OF MY ACCOUNT.
Uniapneakauppa
Nov 18, 2024
on
Shopify
hankala löytää tuotteita, näyttää vain muutaman vaihtoehdon mitä haki ja sen jälkeen tulee ihan asiaan kuulumattomia tuotteita näkyviin. Ei pysty hakemaan esimerkiksi aliexpress myyjäkaupan nimellä. Ei pysty määrittämään eu alueen toimittajia. ei pysty määrittämään hakuun näyttämään hintaa suoraan omaan maahan tuontiin. ei pääse käymään saman kauppiaan sivuilla etsimässä muita tuotteita. todella hankala ja jäykkä sovellus. hinnat kalliimpia kuin tilaisi suoraan itselleen. jos haluaa peruuttaa tilauksen ei rahoja palauteta vaan joudut/pääset käyttämään sovellusta siihen asti kun olet maksanut.
Happy Tail, Paws Paradise
Nov 11, 2024
on
Shopify
This app doesn't sync correctly with tiktok shop. It's a nightmare!! also they keep charging you after you uninstall the app. Customer service don't resolve anything. Disappointed!!
Pawsomewhiskers
Oct 19, 2024
on
Shopify
Wasted time and money.
It's an app looks good and easy to use, BUT limits are unacceptable.
beaucoup trop cher, je pensais que mon client recevrait la commande et je me rend compte que rien n'a fonctionné. Je dois payer 70$ pour un truc de 6$ ça n'a aucun sens. En plus vous voulez que je change pour un forfait plus grand pour seulement une vente de 6$
Lillie Mae Collection
Sep 09, 2024
on
Shopify
Don’t install this, I didn’t fully sign up yet I’m being charged
Átomo Zen
Aug 04, 2024
on
Shopify
Uma porcaria, depois que instala não consegue mais desinstalar esse lixo
tackcare
Aug 02, 2024
on
Shopify
shit app and support it is not allowing me to uninstall the app form my store i do not know why?
Frabèlle
Jul 31, 2024
on
Shopify
Zopi, you don't reply to my messages, you have been ignoring me for weeks and now you decided to take £80.15 from my account yesterday 31/07/24, for an app we never used. plan was clicked by mistake, we deactivated it with the help of shopify assistant and they advised that you must not charge for the app as it was never used and has been deactivated.
Shopify reached out to you last night 31/07/24 requesting for a refund and this morning you sent me the following email
Hi there, hope you're doing well.
Please be kindly advised that all transactions on Zopi are non-refundable due to our strict policy.
As a third-party application of Shopify, all payments for your subscription are processed directly through Shopify. This means that Shopify is responsible for charging the full amount on your account when the subscription was activated. That's why you still received the invoice after you cancel the plan.
So, to deal with our Billing team, we need to verify your concern about the reason to cancel the plan. May I know if you have any difficulties with the app so far and would like to downgrade to lower plan instead?
Look forward to hear from you soon.
Kind regards,
The Zopi Support team.
Shopify would not come to you if they were responsible for charging the fee as they already advised that you do not charge for then app as it has been deactivated.
Zopi i'll appreciate an honest response from you as you have charged me for one year for an app i will never use and now refusing to offer a refund.
Dark Moon
Jul 21, 2024
on
Shopify
So where do i start .......
Started off on the free plan as new to it all. first 3 products i listed were perfectly fine, shipped to the UK etc. Then suddenly it changed to US with no other dropdown option for anywhere else. Spent a good 1-2hours friday with someone. They went through it all & nothing could be found. I screenshot & sent to her as It wouldn't allow me to change any delivery. she said to keep as it is US but it will get delivered to the UK. I said what about the delivery charges & timescale which won't change. She suggest I upgrade my plan ... shock ... Eventually she said she'd pass it onto the development team to look at. So few days later i asked the question on the chat function. The lady has no idea about my problem as it's apparently not even been logged !!
I was advised by shopify experts on a forum to avoid & this is why .....
Horoscopix
Jul 18, 2024
on
Shopify
Zopi has been charging me for an app that I do not have access to. I have unistalled it and it is still charging me $19 a month. They are not responding to my emails when I tell them what is going on.
My Store
Jun 29, 2024
on
Shopify
The platform is super slow, can't really load the products i'm looking to upload
Easy livinss
Jun 20, 2024
on
Shopify
worst app ever used
Beauty on Locke
Apr 21, 2024
on
Shopify
It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking
DT Selects
Apr 14, 2024
on
Shopify
I did a test order and two clients ordered as well...all parties are yet to receive products after 4+ weeks.
Very disappointed.