Reviews: Zopi ‑ AliExpress Dropshipping

Customer reviews: Zopi ‑ AliExpress Dropshipping

Reviews (2,537)

Overall rating

4.8

5

318
4

11
3

6
2

1
1

16

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.

Common Concerns

Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

DORA

Jan 29, 2025 on Shopify

Everything perfect, except when it's time to pay for orders. It's like a nightmare... One time your card gets declined, next time AliExpress glitches and you need to duplicate orders, shows one price in zopi, when you have to pay it's more and etc. Overall everything perfect, i'm really impressed by how the whole program is easy to use!

Soothing Escape

Jan 08, 2025 on Shopify

fixed fast and polite , happy using their services as a first time ecommerce store it makes it a good experience .

Sneak Around

Dec 25, 2024 on Shopify

Vivian was amazing!

TrendyGo

Dec 08, 2024 on Shopify

Scarlet was very helpful

Slope-Sounds

Nov 28, 2024 on Shopify

I heavily recommend this app, especially due to their 24/7 support staff. I've had support from Jennie twice now and she is great, the staff help you problem solve any issues with screenshots, suggestions, and problem solving. They have saved me many hours of stress and frustrationl

BolsiGo!

Oct 10, 2024 on Shopify

daily-need

Sep 19, 2024 on Shopify

Der Service ist gut, auch wenn Sie manchmal keine Antwort auf Dinge haben, die im Hintergrund passieren. Wie z.B. dass ich als Verkäufer die Versandemails von Hermes/DHL für die Zustellung beim Kunden erhalte (als ob ich selber das Produkt bestellt hätte und es auf dem Weg zu mir ist). Das nervt und spamt mein ganzes Postfach zu.

NOMAD LIFE

Aug 18, 2024 on Shopify

Scarlett was a great help in sorting issues out with my app through fault of my own great customer service Thanks

Plus Polished Pros

Aug 17, 2024 on Shopify

Its a bit buggy but the customer service usually can help you with a workaround, so I appreciate there is a solution

Joey Cuddles

Jul 28, 2024 on Shopify

I like the App so far but definitely use quite a lot improvements. Customer support(Lily) was amazing at answering all the questions.

pleasantsurprise2399

Jun 25, 2024 on Shopify