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Zopi: AliExpress Dropship, POD logo

Customer reviews: Zopi: AliExpress Dropship, POD

Develop by Shopify

Ali Orders by FireApps simplifies Shopify order management by syncing AliExpress orders directly to your store. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your eCommerce business.

Reviews (278)

Overall rating
4.6

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

🛒 ZONO BEST 🛒

Nov 09, 2024  on Shopify

Scarlet was kind and intelligent when I needed help shipping and fulfilling an order. She directed me to the right pages and I quickly fixed the issue and the order is awaiting shipping. Thanks for your support!

NexNovaTech

Nov 09, 2024  on Shopify

Azalea a été exceptionnelle ! Très patiente et professionnelle, elle a su m'aider à résoudre mes problèmes avec Zopi et Shopify rapidement et efficacement. Grâce à son aide précieuse, la gestion de mes produits est devenue bien plus simple. Elle mérite vraiment une promotion pour son dévouement et son service de qualité ! Merci, Azalea ! ⭐⭐⭐⭐⭐

My Store

Nov 09, 2024  on Shopify

So far Zopi has been great. and I just got done talking to Lana from cust support. She was quick and immediately picked up what my issue was, and noticed a possible issue down the line, even understand what the end goal was. So yes, so far as I can tell, Zopi if 5 starts. and as far a Lana go's, Tell your boss that I said to give you a raise and 3 more days of PTO added to your vacation! Good Job!

LostLux

Nov 08, 2024  on Shopify

I meet up with some problems on considering what products to dropship by using zopi and Azalea really help me through steps by steps and reply fast too! Highly recommended

My Store

Nov 08, 2024  on Shopify

the guidance, support and overall experience with Ms. Lana was incredibly helpful, and I really appreciate the vision and mission of zopi, thank slot again, have a good day! Best Regards, Abdul Hannan

Menu

Nov 06, 2024  on Shopify

Ross was a gem with helping me get my accounts connected and understanding the whole dropshipping process.

Pet Xpress

Nov 04, 2024  on Shopify

Vivian from Zopi provided me with 5 star help, very quikcly and efficiently. Thank you Vivian and Zopi!

Laveau Jewelry

Nov 04, 2024  on Shopify

Great customer service. Really helpful especially if you're a beginner. I reach them out at least once a day for even the easiest question. They will answer my questions rapidly and kindly right that moment. :) Last time I talked to Ross and she did an extraordinary job. Not only Ross so far whoever I talked to was great. Thank you again!

WABI SABI DECOR

Nov 02, 2024  on Shopify

Alice from Zopi has been amazing to deal with. Very helpful, quick responses and explains items in depth. She has helped me with a lot of issues I was having and I am very happy with the support I received.

EvonModernTrends

Nov 02, 2024  on Shopify

Very helpful and friendly! Step-by-step showing how to solve the problem, which I really appreciate.

Enchanted

Nov 01, 2024  on Shopify

Zopi has been great for finding quality dropshipping products. I was able to find lots of options in my niche. And Ross was very helpful in explaining how I could improve my site.

Paws&Claws Pet Supplies

Nov 01, 2024  on Shopify

Ross was the person who helped me today. She was perfect! She was very helpful from sending step by step or screenshots. What a wonderful employee to have.

Amoré Jewelry

Oct 31, 2024  on Shopify

Ross- Really good help service, super communication, replies fast and always manage to solve my problems!!

K_Hairybeenne

Oct 29, 2024  on Shopify

Mon interlocutrice, Karina m a eclairer sur plusieurs points qui n etaient pas du tout clairs pour moi avec une patience incroyable etant novice .L 'heure tardive n a pas impacte sa patience je la recommande et j espere moi meme tomber a nouveau sur elle si j ai d autre question;Premier echange super vraiment.

My Store

Oct 28, 2024  on Shopify

Olá, venho por este meio parabenizar a genial ideia, que os desenvolvedores tiveram de criar a estrutura da ZOPI dentro da shopfy, pois isso facilita muito todo o processo ainda mais para quem está montando uma loja e esta ferramenta na minha opnião foi a mais ideal entre todas que eu já vi, por que além de disponibilizar tudo a um clique já contém informações e detalhes muito importantes que agilizam o processo na hora de fazer pesquisa de preços, precificações, integrações, conexões com fornecedores e produtos e o melhor de tudo, está tudo dentro da própria plataforma da Shopfy e não tem a necessidade de ficar saindo da página a todo o momento para fazer pesquisas aleatórias das principais características que citei acima. Continuem com esse excelente trabalho e sinceramente, o que vocês acrescentarem daqui para frente na plataforma vai ser apenas para facilitar ainda mais a nossa vida na hora de fazer Dropshipping por que no mais para mim é a melhor e mais completa ferramenta. E sem contar o apoio ao cliente que é sem palavras, perfeito, ágil e muito preciso na resolução dos problemas, meus parabéns a toda equipe e em especial a Senhora Lana que me auxiliou muito bem em algumas duvidas que tive no dia de hoje através do suporte.

Elite Goods

Oct 28, 2024  on Shopify

Ethan have been amazing all throughout, very helpful person, always prompt to respond to questions. friendly as well. 10/10 mark for him.

LuxePaws.Online

Oct 28, 2024  on Shopify

Ethan was absolutely amazing understanding everything that I needed with my website, and of course, exceeded my expectations completely. I give him 10 Stars in every aspect of customer service performance. He is an amazing asset to your company and I will certainly recommend him and Zopi to my friends and family. Thank you for your perfect delivery of my beautiful website, LuxePaws.Online. I specifically hope Ethan can see this review. He definitely deserves recognition for outstanding performance.

Christmas Hues

Oct 27, 2024  on Shopify

Great services! I was helped to understand how to fulfill an order and how to cancel it in a few minutes and very efficiently. very satisfied :)

Niques_Boutique

Oct 27, 2024  on Shopify

Ross has been helping me to understand how this drop shipment works. I have orders from TikTok and the address is not connecting and the online help was not helpful. Ross has been online helping me via chat. She has been very helpful and patient with me. Thank you so much.

Goddess

Oct 25, 2024  on Shopify

they always help with any concern the i have they really lovely people with good costumer service and support thank you

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