The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.
Key Strengths
Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
Easy-to-use interface, making it friendly for beginners in dropshipping.
Comprehensive product selection available for dropshipping.
Efficient in resolving customer queries promptly and effectively.
Common Concerns
Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
Occasional order fulfillment issues, including problems with payment processing and vague error messages.
Language barriers, particularly poor translations for non-English users like German speakers.
High cost concerns and billing issues, such as charges during free trials or after uninstallation.
Final Thoughts
Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.
K_Hairybeenne
Oct 29, 2024
on
Shopify
Mon interlocutrice, Karina m a eclairer sur plusieurs points qui n etaient pas du tout clairs pour moi avec une patience incroyable etant novice .L 'heure tardive n a pas impacte sa patience je la recommande et j espere moi meme tomber a nouveau sur elle si j ai d autre question;Premier echange super vraiment.
My Store
Oct 28, 2024
on
Shopify
Olá, venho por este meio parabenizar a genial ideia, que os desenvolvedores tiveram de criar a estrutura da ZOPI dentro da shopfy, pois isso facilita muito todo o processo ainda mais para quem está montando uma loja e esta ferramenta na minha opnião foi a mais ideal entre todas que eu já vi, por que além de disponibilizar tudo a um clique já contém informações e detalhes muito importantes que agilizam o processo na hora de fazer pesquisa de preços, precificações, integrações, conexões com fornecedores e produtos e o melhor de tudo, está tudo dentro da própria plataforma da Shopfy e não tem a necessidade de ficar saindo da página a todo o momento para fazer pesquisas aleatórias das principais características que citei acima. Continuem com esse excelente trabalho e sinceramente, o que vocês acrescentarem daqui para frente na plataforma vai ser apenas para facilitar ainda mais a nossa vida na hora de fazer Dropshipping por que no mais para mim é a melhor e mais completa ferramenta. E sem contar o apoio ao cliente que é sem palavras, perfeito, ágil e muito preciso na resolução dos problemas, meus parabéns a toda equipe e em especial a Senhora Lana que me auxiliou muito bem em algumas duvidas que tive no dia de hoje através do suporte.
Elite Goods
Oct 28, 2024
on
Shopify
Ethan have been amazing all throughout, very helpful person, always prompt to respond to questions. friendly as well. 10/10 mark for him.
LuxePaws.Online
Oct 28, 2024
on
Shopify
Ethan was absolutely amazing understanding everything that I needed with my website, and of course, exceeded my expectations completely. I give him 10 Stars in every aspect of customer service performance. He is an amazing asset to your company and I will certainly recommend him and Zopi to my friends and family. Thank you for your perfect delivery of my beautiful website, LuxePaws.Online. I specifically hope Ethan can see this review. He definitely deserves recognition for outstanding performance.
Christmas Hues
Oct 27, 2024
on
Shopify
Great services! I was helped to understand how to fulfill an order and how to cancel it in a few minutes and very efficiently. very satisfied :)
Niques_Boutique
Oct 27, 2024
on
Shopify
Ross has been helping me to understand how this drop shipment works. I have orders from TikTok and the address is not connecting and the online help was not helpful. Ross has been online helping me via chat. She has been very helpful and patient with me. Thank you so much.
Goddess
Oct 25, 2024
on
Shopify
they always help with any concern the i have they really lovely people with good costumer service and support thank you
Myofascial Blade
Oct 25, 2024
on
Shopify
i was stuck on an issue with an order , i have been speaking to Rocy she has been absolutely amazing for 3 hours she help me from start to finish absolutely amazing . there isa no zopi without Rocy
Die Tierliebhaber
Oct 20, 2024
on
Shopify
Scarlet hat mir sehr weiter geholfen als ich nicht weiter kam!!
Diese App ist gut und es wird einem immer sehr schnell geholfen.
VELVESI
Oct 15, 2024
on
Shopify
Very efficient service, ive been assisted by 'Minn, in my order and payment process and they made it very easy and quick
Qwurming.nl
Oct 14, 2024
on
Shopify
Uitstekende app
Ik had problemen met klantgegevens
En de beste mevrouw Rocy heeft mij gelijk geholpen , snelle service en top geregeld
Zeer tevreden over het behulpzaamheid van Rocy
ELBI SWIMWEAR
Oct 14, 2024
on
Shopify
Karina was very patient and sent very helpful screenshots! She answered my 500 questions effectively and I accomplished all I needed. Thanks so much!
Hijab Haven
Oct 13, 2024
on
Shopify
Lana was very patient, knowledgeable and extremely helpful in walking me through the steps of setting up my first zopi fulfillment order. I had a great experience overall
Furry Joy Shop
Oct 12, 2024
on
Shopify
Je tiens à remercier Ross pour son aide précieuse ! Elle a été extrêmement réactive et a su résoudre mon problème rapidement. Je suis très satisfait de ses réponses et de son professionnalisme. Un grand merci à elle !
Sana Stylehouse
Oct 11, 2024
on
Shopify
I love the products are high quality, the prices are good and specially the customer service, I have talked with Lana one of their customer service, she guide me very nicely and solved all my problems...Thank you Lana.
Seasonal Goodies by Valerie
Oct 09, 2024
on
Shopify
Even through complicated set up processes and just little questions here and there, Vivian makes working with Zopi sooooo easy!
Faasfa-laden.de
Oct 08, 2024
on
Shopify
Ich bin sehr zufrieden mit dem Support, den ich heute von Karina erhalten habe. Sie hat mir schnell und professionell bei meinem Problem geholfen und klare Anweisungen gegeben, wie ich es lösen kann. Ihr Engagement und ihre Freundlichkeit waren wirklich bemerkenswert. Vielen Dank, Karina, für deine großartige Unterstützung!
Karina was great and she answered all of my questions and even emailed me the transcript of our conversation - STELLAR!!!!!
SoftFeel
Sep 27, 2024
on
Shopify
⭐️⭐️⭐️⭐️⭐️
Amazing app with swift responses and exceptional support! Ross and Vivian helped me set up my new supplier through the app, and thanks to them, I earned my first dropshipping order. They also guided me with fulfillment, making the whole process seamless. I'm currently on the free plan but plan to upgrade soon. The future looks bright, and I'm excited to continue this dropshipping journey!