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Zopi: AliExpress Dropship, POD logo

Customer reviews: Zopi: AliExpress Dropship, POD

Develop by Shopify

Ali Orders by FireApps simplifies Shopify order management by syncing AliExpress orders directly to your store. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your eCommerce business.

Reviews (278)

Overall rating
4.6

What Merchants Think

The "Zopi ‑ AliExpress Dropshipping" app is generally well-received among users due to its user-friendly interface and the extensive support from its customer service team. Many users appreciate the ease of finding products and the support available 24/7, making their dropshipping experience smooth despite some technical challenges.

Key Strengths

  • Exceptional customer support, frequently praised with mentions of specific support staff such as Ross, Scarlet, Vivian, and Minn.
  • Easy-to-use interface, making it friendly for beginners in dropshipping.
  • Comprehensive product selection available for dropshipping.
  • Efficient in resolving customer queries promptly and effectively.

Common Concerns

  • Inconsistent syncing with platforms like TikTok Shop, leading to frustrations.
  • Occasional order fulfillment issues, including problems with payment processing and vague error messages.
  • Language barriers, particularly poor translations for non-English users like German speakers.
  • High cost concerns and billing issues, such as charges during free trials or after uninstallation.

Final Thoughts

Overall, the "Zopi ‑ AliExpress Dropshipping" app holds a positive reputation among its users, mainly due to excellent customer support and a user-friendly environment. While there are some areas for improvement, particularly in technical synchronization and pricing transparency, its strengths in support and ease of use make it a valuable tool for many dropshipping businesses.

Inspirational Blessings

Jun 11, 2024  on Shopify

efore I contacted the Zopi support, I completely lost on what do and not to do. But after chatting with Clara, everything finally made sense and I was able to move with everything.

LuXe Scrub Boutique

Jun 08, 2024  on Shopify

Scarlet was super helpful and patient with me, I am new to dropshipping and this was my first order. She guided me step by step with tutorial videos. She is amazing!

All A Girl Needs

Jun 07, 2024  on Shopify

Really easy to use app, had a issue as I made a mistake when processing a order but Ross was amazing talked me through what i needed to do to rectify my mistake. Ross was very helpful and fast at responding to my questions.

Nana's Treasures

Jun 07, 2024  on Shopify

I have struggled with Zopi since the onset and the amount of features for the free version is less than attractive, however, the customer service is always on point to walk me through any issues that I have had and Ross, in particular, stands out as a shining star of this app with his kindness, knowledge, and willingness to get things done

*TIBA'S*

Jun 03, 2024  on Shopify

The assistance Vivian was available to understand my needs and she solved my issue in few minutes. I really recommend Zopi to work with. Thank you Vivian

Kompi

Jun 03, 2024  on Shopify

Nette platform de klantenservice reageert via de mail en de chat heel snel en ook duidelijk in elke taal.

Radiant Mama Collective

Jun 03, 2024  on Shopify

I am just getting started out with Zopi. I was having some errors and used the chat support. I was chatting with Ross who gave me all the help I needed and I am so happy that he had all the answers for my technical problems! Thanks Ross, and thanks Zopi for the service!

Essentials by Oliver

Jun 02, 2024  on Shopify

Ross was quick and brilliant can’t thank him enough. He helped me progress my order and corrected a problem I had caused. Thank you so much

Green Mountain Printing

Jun 01, 2024  on Shopify

Give Vivian from tech support a huge raise she helped me fast and saved me money and even explained how to fix the issue in the future!

Underwear Hero's Emporium

Jun 01, 2024  on Shopify

Zopi - AliExpress Dropshipping makes it effortless to discover, import, and manage products from AliExpress, Temu, and CJDropshipping on Shopify, automating orders and keeping inventory updated seamlessly.

Choice Champs

May 30, 2024  on Shopify

I have talked to Pauline for my questions. She was so kind and sweet. Also fast and helpful which is very important for me. It was good.

Beauty on Locke

Apr 21, 2024  on Shopify

It isn't convenient to search one source at a time in order to then filter and sort by order number. If you could fix it to search both at the same time, that'd be the best. The inconvenience for me is having to search two sources and then cross-filtering the order or list count to determine trust worth sources and costs vs. value. Centralizing seemed like a game changer but I guess ill need to keep looking

Cosmic Designs and Fashions

Apr 21, 2024  on Shopify

Ross was a huge help in navigating Shopify-Zopi orders, and filled in a lot of blanks when things became murky. I really appreciate their patience and understanding, and know that their assistance makes this app a breeze to work with.

TrioVisionX

Apr 20, 2024  on Shopify

Ross from customer service was fantastic. Walked me threw everything I needed and then some great service

Connect Teck

Apr 19, 2024  on Shopify

Your customer service representative Rocy. Who took extra time out of her to day to fulfill my needs and the customers. I was impressed at her fast response time and her willingness to help me. Everything was easy. Thank you

Discount Central

Apr 17, 2024  on Shopify

scarlet was very helpful and amazing as far as for the 3 stars i havent had a chance to use it yet this will be my first order

Cloudy Pig

Apr 16, 2024  on Shopify

i was confused about some of the features however when i used their onsite chat box, Ross was very knowledgeable and made sure to teach me what i need to know! definately trying out this service!

love-decohouse.com

Apr 16, 2024  on Shopify

assistance très réactive, Vivien et ces collègues savent résoudre rapidement les problèmes rencontrer par les débutants, et c'est très appréciable

Eboniz Rose

Apr 15, 2024  on Shopify

i Definity recommend this app as a small business owner, my team has been nothing but helpful and knowledgeable. Thank you so much because I was so scared for the first order, but they helped me the whole process. And the order was successful. Thank you Clara.

DT Selects

Apr 14, 2024  on Shopify

I did a test order and two clients ordered as well...all parties are yet to receive products after 4+ weeks. Very disappointed.

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