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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Giftogram By Samana

Jun 20, 2024  on Shopify

Great customer service. Specially their representative Kevin resolved my issue promptly. I really appreciate. 10/10

Fly Bijoux

Jun 18, 2024  on Shopify

This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!

PetArt101

Jun 18, 2024  on Shopify

very good support team. i met a little problem when I use this app, the support team responded me in 1 minute and resolved my problem eventually. worth a 5 starts

WE8THIS™

Jun 18, 2024  on Shopify

We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.

The Urban Things

Jun 17, 2024  on Shopify

the app I was looking for months.. super satisfied with the support and my free plan .. NOTE : If you are starting out just INSTALL this app without using any other app.

Blumin

Jun 17, 2024  on Shopify

I had a small issue with how my reviews looked. I messaged the chat and Audrey was quick to respond. She understood my issue and immediately let her team know. In few minutes, it was resolved with proof! Customer support was smooth, easy, and helpful. Thank you guys so much, and for Anivia for fixing my issue!

Wave Vinyl Speaker

Jun 17, 2024  on Shopify

This application is commendable for its: - Good pricing - Dedicated customer support - Aesthetically pleasing store display 5 star

Arte Tolentino

Jun 16, 2024  on Shopify

Me encanta la atención al cliente que me brindó Lydia de esta aplicación. Además todo funciona de maravilla. Muchas gracias!

Hailey Rose

Jun 16, 2024  on Shopify

Hana is the best! She helped me so much, and I did it thanks to her assistance. I was having some difficulties using the app, but Hana guided me through it with ease. You're the best, Hana! Thank you!

Auto Parts

Jun 15, 2024  on Shopify

This Is best option To increase sales in the united state marketplace I have apply since 2021 But know I have hit 3K$ in a single month Thanks to support For Grow Bussiness

Pure Serenity DBA

Jun 15, 2024  on Shopify

Hana did a great job with supporting me on my set up and review import. Walked me through process step by step. The reply to my chat request was fast.

NeishasHaven

Jun 15, 2024  on Shopify

This app is really great. Everything can be done with so much ease. The support team is wonder. They are so prompt and so ready to help. A special thanks to Hana and Toby for helping me with the problems that I was facing. Thank you Hana and Toby for being so wonderful.

Samar Chic

Jun 15, 2024  on Shopify

I've been using this app for some time now and I'm very satisfied. The interface is intuitive and user-friendly. What impressed me the most was the speed of the support team's responses. Whenever I had a question or issue, they replied promptly and were incredibly helpful. Their professionalism and efficiency enhance the overall user experience. I highly recommend this app!

My Garage Hero

Jun 15, 2024  on Shopify

Audrey is the best! She went above and beyond to help me set up and fix some bugs. Great service. Highly recommend!

womek store

Jun 14, 2024  on Shopify

Hi dear avada team I am very happy to share my experience with your team There is I am facing some issues yesterday. In that situation I contacted to Rosie and anivia thanks lot both you and your organisation Keep it up,

Portababe™️

Jun 13, 2024  on Shopify

Exceptional 10/10 customer service experience! Lydia and Tiana were friendly, knowledgeable, and efficient. They addressed my concerns promptly and went above and beyond to ensure my satisfaction. Overall, a fantastic experience! Thank you Lydia and Tiana!

DR. RUBA ORGANICS 11728334 CANADA INC.

Jun 12, 2024  on Shopify

Hi, I installed this app for reviews on my store and I had some technical problems , then I contacted the support system and it was very helpful, thank you Tiana for your help and support.

OASIDO

Jun 11, 2024  on Shopify

Customer service is top notch. If we have an issue we can count on them to reply within minutes on their live chat. Very friendly and would recommend this app to everyone. Thank you for your support. Rosie and the team have been very helpful!

UNIKTAG

Jun 11, 2024  on Shopify

Amazing support from Tiana and Toby - the tech. Air Product Reviews is a a must-have application. Thank you

chillicy

Jun 10, 2024  on Shopify

air review app resolved my problem with display reviews. really helpful for me ! very kind staff, highly recommended .thanks to all staff ,special thanks to Mia :)

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