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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,250)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

onlyyoujewelry

Jul 16, 2024  on Shopify

Really good for it's price, and nice assistance! We had a little trouble with a flowbutton and Judy helped imidiately. The only flaw you can call is no ability to chose specific language, but maybe I haven't found all functions. Nice app!

Hiwommen

Jul 16, 2024  on Shopify

I'm just discovering the application, I'm in the installation phase. I talked to Kevin from the support team about the problems I had during this process and he really helped me a lot. I advise.

Techub

Jul 16, 2024  on Shopify

Kevin really helped me with csv file he is really very helping man just beacuse of him I'm giving you 5 stars

KynexKitchen

Jul 16, 2024  on Shopify

I had a major issue with the Air Product Reviews app and contacted support for help. Initially, they told me to wait and assured me the problem would be handled. However, after two days, they simply wrote back saying they couldn't do anything about it. The whole system is awful and the support is unhelpful. I'm very disappointed and will be deleting this app. I do not recommend it to anyone.

myguy

Jul 16, 2024  on Shopify

Great app and great support. Had an issue with the size of the title from the review box and it was fixed almost immediately. Special thanks to Tiana and William

Elumiere

Jul 16, 2024  on Shopify

I want to commend Tiana for her outstanding support. She was extremely professional, friendly, and competent. Her quick response time and clear communication efficiently resolved my issues. Tiana's patience and dedication ensured that I was completely satisfied. Thank you, Tiana, for the excellent support!

IndieJhola

Jul 16, 2024  on Shopify

The team had been very responsive. Kevin had been really nice and provided the required solution instantly.

GOOD CHECK FITS

Jul 15, 2024  on Shopify

So far so good! I had a hard time figuring out how to send requests to old orders prior to installing the app and customer support Hana was super fast to respond and help me figure it out.

Emporium Emirates

Jul 14, 2024  on Shopify

I'm Very Satisfied with the service of the Audrey.. Audrey solve my all problems , Very impressed to gaved a services

DAGMON

Jul 13, 2024  on Shopify

The application interface is very simple and straightforward. And it has a very good customer service. They do their best to help you in any way they can. I would like to thank Hana for her help.

CABALLO GANADOR

Jul 13, 2024  on Shopify

Muy buena app, muy buena atención al cliente, Tiana me ayudó muy rápido en el chat en vivo. Muchas gracias

Araigneey

Jul 12, 2024  on Shopify

The app is superb friendly, and the support staff goes the extra mile to help us. Customer manager Hana fixed all my issues

DENMARY

Jul 12, 2024  on Shopify

Fantastic App and Amazing Support! This app has been a game-changer for my store! It’s super easy to use and packed with features that have really improved my site. What really impressed me was the support from Charles and Maison. They were quick to respond, super friendly, and went above and beyond to help me customize the app for my needs. Highly recommend this app and the awesome team behind it. Thanks for the great work!

Fit By Veda

Jul 11, 2024  on Shopify

air product reviews is very simple and easy to use and help you get good reviews, and the support team of the air product reviews very good especially Audrey she helped me get back my all data as i accidentally uninstalled my air product reviews app. thanks air product reviews for helping us and we will continue this partnership with you in future as we will grow.

BlastBag

Jul 11, 2024  on Shopify

Hana has helped me with every problem I had, she has fascinated me with her knowledge and helpfulness, thank you for her interest and for doing her job with love.

Iluminar Skin

Jul 10, 2024  on Shopify

Quick and efficient support on issues I was having. Hana was a great help! Highly recommend this app for anyone wanting to showcase reviews on their site!

PureStride

Jul 10, 2024  on Shopify

Great app, very easy to set up and the support Audrey & Tony were very helpful and was able to fullfill my issues

CosmeticBanck

Jul 10, 2024  on Shopify

Quiero expresar mi más sincero agradecimiento a Lydia y Doris. Su ayuda ha sido fundamental para resolver mis problemas, y no solo han demostrado ser extremadamente competentes en su trabajo, sino que también han sido un verdadero encanto en todo momento. ¡Gracias por todo!

IceMochaLatteBud

Jul 09, 2024  on Shopify

Loved the customer service experience. Lydia was quick with the answers I required about the app. Thank you so much!

Shoppirillo

Jul 08, 2024  on Shopify

A great app with every widget you need for a branded shopify store . The customer support is excellent and always quick to help . I have been most impressed with Audrey an agent with extensive knowledge and an exceptional attitude . My only critisism is the fact that shopify editor does not immediately display changes made in the display reviews section ,especially when changing the template from grid to list..

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