Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,648)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Jeweroy

Jun 23, 2024  on Shopify

Realy it is the best App for importing reviews, and the best of that, their quick and clear support at the time you need them. So a big thaks for you.

The Stuff Box

Jun 23, 2024  on Shopify

This app has been very helpful and easy to use. Their support team is great. Tiana helped me with all my doubts and to fix a problem I had with the filtering feature. Super quick response! Thank you Tiana.

PureLyfes

Jun 23, 2024  on Shopify

This application is really useful, I recommend it. I would also like to thank Lydia who helped me when I had problems.

Luxen

Jun 22, 2024  on Shopify

The support team is fantastic, especially Kevin, who is very responsive and always ready to help with any issues. However, the app itself needs improvement as some features are not functioning properly. Looking forward to updates that address these issues.

Kimi.

Jun 22, 2024  on Shopify

The App works AMAZING and assistant’s are very kind. Especially Audrey helps me a lot! Thank you for your cooperation.

Storm3D

Jun 22, 2024  on Shopify

Even though I'm just starting my adventure with creating a store, this application really didn't cause me any problems, it's very clear and pleasant. If I had a problem with something, the support responded immediately, I recommend Kevin who helped me the most. Enjoy using the app!

Love Melbourne Leathers

Jun 22, 2024  on Shopify

I was stuck with few setting issues and errors, and Hana was there on chat. she really helped me quickly and solved the issue immediately. Toby from back end developer team was quick to resolve theme related issue. This app will surely add credibility to my store and business. Thanks to both Hana and Toby.

zoozen

Jun 22, 2024  on Shopify

la consiglio perchè offre molta disponibilità e, parlando con i suoi collaboratori (in particolare Mia), mi sono sentito aiutato nei migliori dei modi

PlateVanish

Jun 22, 2024  on Shopify

Emily was very helpful in fixing an issue where my reviews weren't visible because the text was the same color as the background and I was having issues trying to figure out how to solve this as it's not a direct option in the app!

Gaine et Beauté

Jun 21, 2024  on Shopify

C'est une application que je recommande avec un bon service client comme Lydia et Maison - Hana - notre personnel technique qui m'ont aidé à placer les commentaires et note sous les produits de ma boutique. Je leur ai donné la main de ma boutique et ils ont fait un travail impeccable. This is an app that I recommend with good customer service like Lydia and Maison - Hana - our technical staff who helped me place comments and ratings under the products in my store. I gave them control of my shop and they did an impeccable job

zaviha

Jun 21, 2024  on Shopify

I installed this app as it had Free plan available though but exceptionally very good user interface to manage all the things and there one place i was stuck but there support Hana Mia and Toby solved it for me within minutes A good app I must say.

Breeze Buddy

Jun 21, 2024  on Shopify

Hana was incredibly helpful in assisting me with my recent issue. She took the time to thoroughly understand the problem, asked thoughtful clarifying questions, and provided a well-reasoned and detailed solution. Hana's expertise, patience, and commitment to ensuring I was satisfied with the outcome were greatly appreciated. I'm very grateful for the support she provided - it made a real difference in helping me resolve my challenge

DAILYUSE-STORE

Jun 21, 2024  on Shopify

iv had a problem that the review box not showing in the website Kevin form helpdesk solve the problem in short time many thanks to you Kevin

Desiri Couture

Jun 21, 2024  on Shopify

The app saved me from looking lost out there with no reviews. I found the support staff very friendly and easy to contact especially Kevin. Thank you

All Sale

Jun 21, 2024  on Shopify

this is the best review app ever i used and kevin was very polite,helpful,kind the best suppurt ever.

Bellevixa

Jun 20, 2024  on Shopify

The app is great. It is much better than other review apps that I have tried, and it contains many more features such as importing from Amazon, and it allows for greater customization. They also have really good support, and there is even a live chat. I received help from Audrey in the live chat, and she helped me with the issue I was having within a few minutes. I would recommend this app to anyone wanting to add reviews to their store.

Giftogram By Samana

Jun 20, 2024  on Shopify

Great customer service. Specially their representative Kevin resolved my issue promptly. I really appreciate. 10/10

Fly Bijoux

Jun 18, 2024  on Shopify

This app is very helpful and their support is unbelievable. I recently installed the app on my Shopify store and ran into an issue with uploading CSV files. Thankfully, their support team was exceptional. I contacted them for help, and they replied within seconds. They swiftly resolved my issue and even completed the entire setup on my behalf within minutes. I didn't expect such efficient and helpful customer support. Avada Air Reviews truly exceeded my expectations and made the process incredibly easy. Highly recommend this app for its outstanding support!

PetArt101

Jun 18, 2024  on Shopify

very good support team. i met a little problem when I use this app, the support team responded me in 1 minute and resolved my problem eventually. worth a 5 starts

WE8THIS™

Jun 18, 2024  on Shopify

We started using this since Dec 2023. We faced no issues until about 2 days ago when one of our customers alerted us that the review section is not showing any content or had disappeared altogether. Contacted the support team. Nolan and William was very helpful. They requested developer access and started working on the issue immediately. It was resolved in less than 3 hours.

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