Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,648)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Mezzano

Jun 09, 2024  on Shopify

I was having difficulty importing the reviews, and Tiana helped me by editing the file and I was able to import them successfully. AMAZING service and app! Thanks TIANA.

ChillCraze

Jun 09, 2024  on Shopify

This app has a very good experience and full functions. The customer service is very patient in helping me solve the problem. I am very grateful to Rosie and Tony for their help.

Mederi CBD

Jun 09, 2024  on Shopify

Servicio Tecnico Muy bueno, han solucionado todos mis problemas y me han introducido codigo en la web para que funcione todo a la perfeccion.

Pamua

Jun 09, 2024  on Shopify

A very big thank you to Tiana and Maison, she really helped me, the customer service was very fast and competent

KOMMELIX

Jun 08, 2024  on Shopify

I contacted the support team of the Air: Product Reviews app & UGC to solve a problem with placing the reviews block in a specific spot on my website that was not supported by the Shopify builder. My issue was resolved within 15 minutes. Huge thanks to the Air: Product Reviews app & UGC team for their prompt assistance and super fast support! Highly recommend to everyone!

Volumetix

Jun 08, 2024  on Shopify

great app, with even better and faster costumer service, especially Emily helped me very good, definitely recommend!

Uniqou

Jun 08, 2024  on Shopify

Emily William is the best, she fixed my issue very quickly and was very helpful throughout the process.

Ultimate

Jun 07, 2024  on Shopify

I have tested 15+ review apps in Shopify. No other app is near this quality. This is the best review app I have ever tried. I was importing my Amazon reviews to my Shopify store and their Chrome extension did it perfectly! I was having a problem getting one thing done. I messaged the support team mid-night, and a person named Rosie replied in 5 minutes, and solved my issue in 6 minutes. I can recommend this app to anyone

Intimate Idol

Jun 06, 2024  on Shopify

I lost some information on my computer and needed assistance. Tiana, helped me retrieve the info that I needed and was very quick. This is a really great app with excellent reps as well. Thanks again Tiana!!!

Modestique Designs

Jun 06, 2024  on Shopify

so far so good, had a few icks trying to import reviews. But emily was vet patient and helped me through. well done girl !

My Store

Jun 06, 2024  on Shopify

The support was absolutely superb. I was assisted by Tiana and William. They immediately addressed my questions and I received support within 1-2 minutes. That's what I call first-class support and top-notch employees. :)

Gadget Gourou

Jun 06, 2024  on Shopify

Simple d'utilisation, puissant et sav tellement sympa ! je recommande ce prduit ! Merci à Lydia et Toby ;)

Luhax

Jun 06, 2024  on Shopify

J'ai testé pleins d'applications différentes pour les avis (Loox, Judgeme etc...) mais finalement je trouve que celle-ci est la meilleure. Je n'ai que le forfait gratuit mais les fonctionnalités présentes sont plus que suffisantes, l'interface est très bien faite et claire. J'ai voulu modifier quelques aspect graphique, le support client a été très réactif et qualitatif, (merci à Hana et Toby)

Gyro Global Shop

Jun 05, 2024  on Shopify

Lydia give me the best customer service experience she helps me with my doubts and issues, and she was really kind, so far I' really happy using the app and, is quite easy once you read all the guides

HealthFulBeautyLife

Jun 05, 2024  on Shopify

Nolan And Williams both helped me with displaying my reviews in just a minutes i am glad to have them with us and i really appreciate there support there kindness and there efforts Thanks to them and thank to Avada for creating such an easy platform for us :)

My Store

Jun 05, 2024  on Shopify

Amazing help from Hana on how to import reviews and how to add photos to the review, a step by step guide was provided by Her ! Thank you so much

Inkedwolf

Jun 05, 2024  on Shopify

Great support. I was just setting things up and was stuck with the setup. Hana from chat support resolved the issue in minutes. Please keep up the great work and the solid support to users. Looking forward for growing together 3 cheers for HANA

Homebody Products

Jun 04, 2024  on Shopify

Audrey was so quick and precise. She helped me solve my problem and was very friendly. Great product for my Shopify store. Highly recommend!

Delicate Daisys Botanical Beauty

Jun 04, 2024  on Shopify

Lydia is amazing! She helped us so much with our shopify store. The service provided was above and beyond! Thank you, Lydia.

JAPNAM

Jun 04, 2024  on Shopify

Best App For Review And Best Instant Support....I have Some Tech Issue & Got Instant Support By "Audrey" & Got Solution Within 5 Minute...Thank's Air Review & Audrey...

Scroll to Top