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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,245)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

www.mytooluse.com

Oct 28, 2024  on Shopify

we were confused how to set this up.but Mr.Damian was very helpful, allowing us to set it up in ten minutes

Floria

Oct 27, 2024  on Shopify

i was getting error with my review setting but when i chat with Abby and Maison ..they both helped me as fast as they can...nice service Regards muhammad khuzaima

tapfeed.dk

Oct 27, 2024  on Shopify

Really great service from the customer support team when i had some issues with setting the app up correctly. Thanks for the help!

Marianela's Exclusive Shop

Oct 26, 2024  on Shopify

I just started using this app and honestly can say is pretty much easy to understand. I got helped by Hanna and Damian. They know what they doing and are very helpful. I got my app review setup in no time. Thank you so much guys.

Le monde d'Ela

Oct 26, 2024  on Shopify

très satisfait de cette expérience , mes interlocuteurs Emily et Sonny ont été très professionnels , à mon écoute , et ont su m'aider rapidement . Personnes très performantes et sympa. Encore merci à eux

Gravity Dealz

Oct 26, 2024  on Shopify

Amazing App so easy to use and highly effective. Hana from the support team is also really helpful and managed to assist with my request very quickly. Highly recommended App.

prime store

Oct 25, 2024  on Shopify

Hi Miss Abby, I just wanted to thank you for your help with the color selection! Your guidance was invaluable in helping me choose the perfect shade to make my project stand out. I really appreciate the time and effort you took to explain everything. Thanks again

luminavita

Oct 25, 2024  on Shopify

The application is very useful, I recommend it to everyone and the customer service is very attentive, especially Tracy, I was very pleased.

My Store

Oct 24, 2024  on Shopify

I have to say, this tool is a game-changer for managing customer feedback and reviews. The interface is super intuitive, making it effortless to set up and customize review sections on product pages. Plus, customer support is amazing—you can ask them anything, and they’ll help you find the right solution! A special shoutout to Mr. Sonny for all the support. I couldn’t have done it without you! Truly appreciate it, and sending my best!

Luhxemart

Oct 24, 2024  on Shopify

As a Shopify owner, I’ve been using the air product reviews app, and I can’t recommend it enough! The app has been incredibly helpful in managing my product reviews. I had some questions about setting everything up, and Audrey was amazing! She guided me through the process and made it so much easier. The support and resources available in the app are top-notch, and I’ve seen a positive impact on my store since I started using it. If you’re looking for a reliable review solution, this is definitely the way to go!

HÉRAULT - PARIS

Oct 24, 2024  on Shopify

This app is fantastic! It's user-friendly and makes reading and writing reviews a breeze. The filtering options are great for finding specific information. What really stands out is the customer support. They're incredibly responsive and helpful, addressing my questions quickly and thoroughly. Having reliable support makes a huge difference in my overall experience. Highly recommended for anyone looking to make informed decisions!

Drip SquadX

Oct 24, 2024  on Shopify

I was installing the App for my store and ran into problem Audrey was god sent. She resolved the problem in matters of minutes. It helped me to get reviews from a satisfied customer promptly

Ofertus.ro

Oct 24, 2024  on Shopify

Great app and amazing customers service. Hana did a wonderful job with what i asked and quickly took action.

Exound® Pro Audio

Oct 24, 2024  on Shopify

5 stars just because of Avada's excellent customer support, even though I am a free user. Really appreciate Charles and Toby's kind and fast service. Subscribe immediately.

SLBMoto

Oct 24, 2024  on Shopify

Excellent support to help getting the app setup. Quick and easy. Still to explore the full capabilities but really looking forward to seeing how this will help drive sales for my store. The quality of support fills me with confidence!

Shoe Place Kisii

Oct 24, 2024  on Shopify

The responses are quick and they help you out with exactly what you require;thank you Hana, its a 10 for me

Convariedad

Oct 24, 2024  on Shopify

Excelente experiencia en la aplicación, tuve el agrado de conocer a Audrey. una gran persona que me ayudo mucho y se dedico amablemente a explicarme todo paso a paso. PERSONAS ASI SON LAS QUE SUMAN! Y DAN UNA EXCELENTE SATISFACCION! 5 ESTRELLAS ES POCO.

Gems

Oct 23, 2024  on Shopify

Support is great, very fast, really trying to help you, kind, and working hard. I recommend this app

DigitalDomain

Oct 23, 2024  on Shopify

Jade has been a tremendous help to me. Her support and advice have guided me trough tough times, and I truly appreciate her kindness and insight

Vistella

Oct 22, 2024  on Shopify

Alyssa helped me resolve my issues with displaying reviews on my website. Very professional and quick.

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