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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,645)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

JK Hub For Kids

Sep 12, 2024  on Shopify

its very amazing app, easy to understand feature and especially support team is great, Miss Tiana is very passionate to work with any new user, She resolved the issue with great passions! thank you!

My Store

Sep 11, 2024  on Shopify

Installing and configuring the app was straightforward. The setup process is smooth, and the app integrates well with the Shopify dashboard.

My Store

Sep 11, 2024  on Shopify

Lydia youre truly amazing! youve made it easy for me as a first time shopify user. thank you so much for your assistance!

Ideal Consume

Sep 11, 2024  on Shopify

This app works and helps customer reviews convince the online shop. Thanks to Hana who helps me set up this app. :1

Smenzar.com

Sep 10, 2024  on Shopify

I’ve been using the Air Review app to quickly add product reviews to my website, and it’s been a total game-changer! The app is super easy to integrate and saves me so much time. I love how smooth the process is – within minutes, I can get reviews up and running without any hassle. What really stands out, though, is the customer support. Any time I’ve had a question, they’ve been so responsive and helpful. It feels like they really care about their users, which is rare these days.

Luxe Lumiere

Sep 10, 2024  on Shopify

Penelope helped me a lot She helped me setting up everything. Replied really fast to my questions and really supportive

Apojai

Sep 09, 2024  on Shopify

Got helped by Tiana!! She was so patient with me. I'm not that great with shopify apps but she helped guide me through it really well. Great customer support

Simcoe Audio Video

Sep 09, 2024  on Shopify

The support team is nothing short of amazing. Fast, friendly and great at identifying any issues. Had an issue fixed very promptly. Jasmine and Raymon were great to work with!

shoppercamp

Sep 09, 2024  on Shopify

Audrey is a really big help! She should have a raise or at least complementary for being a great CS.

AVANT

Sep 09, 2024  on Shopify

Hana and William have been great help in assisting our company understand the app better and how to utilize it more efficiently!!

The Little Planet

Sep 09, 2024  on Shopify

The App is really good & the best part is their supportive customer support. I got in a chat with one of their agent MIA & she literally resolved my issue within minutes. Keep up the good work Team

Serene Jewellery

Sep 09, 2024  on Shopify

Great app, and great customer service, I had an issue adding the review stars to my collection pages and Hana and Toby sorted it our right away. Hana was very polite and answered straightaway. Lovely people :)

Bizarre Fit

Sep 09, 2024  on Shopify

Abby was the one today, she is great and productive, its 3am now but idk if she is 3am at well or not. but i'm really tired i can understand how she is. The best app, the best service. I should have known this app earlier.

Dealish

Sep 09, 2024  on Shopify

Great app! Even better support from the team. Highly appreciate Abby for helping me navigate. Thank you :)

EXXIUS

Sep 08, 2024  on Shopify

So far looks a very great app !! Customer Service is really reactive and helps you a lot if you have any questions. I deal with Emily and Alyssa and both were really kind and helpful. Thanks a lot !!!

Lion & Lioness

Sep 08, 2024  on Shopify

This app is perfect for every e-commerce website. They have supportive team to assist any issue regarding this app "Sonny" the technical team member have supported me a lot and solve my problem. Much recommend

Health NZ

Sep 08, 2024  on Shopify

I've got stuck importing my store reviews from another platform and I requested to help solve the issue. and Audrey who is so a superhero supported me quickly with the perfect solution. Thank you!

LabKit

Sep 08, 2024  on Shopify

Buena aplicación. El plan gratis me está sirviendo mucho. Gracias también a la asistencia, especialmente a Tiana, he podido solucionar mis problemas muy rápido.

Glamour Glimpse

Sep 08, 2024  on Shopify

I want to commend Abby for her exceptional customer service. She was professional, helpful, and resolved my issue promptly. Thank you.

sharkslipers

Sep 07, 2024  on Shopify

Ayuda increíble por parte de mi asistenta Hana,me ha ayudado en todo lo que he necesitado, muy agradecido!!

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