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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,331)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

A Year of Us

Dec 15, 2024  on Shopify

Support is prompt, Evans was super helpful in recommending ways I could maximise utility of the platform too!

Optimal Hydration

Dec 14, 2024  on Shopify

So far it has been easy to integrate and when I needed assistance by live chat, I was chatting to a real person within minutes, so far so good, I'm impressed!!!!!!!!

Bright Content Solutions

Dec 13, 2024  on Shopify

Evans has been very helpful and made things easy to understand. I learned information that will help me make more informed decisions going forward with my affiliate marketing strategy.

Mirth+Mettle

Dec 08, 2024  on Shopify

UpPromote has been the best app we've installed for our store! As a new business, it's challenging to get your name out there, especially during the holiday time as there is so much competition. Our first month in business has been fantastic thanks to our affiliates, and UpPromote has been there constantly answering our questions quickly! Tanie in particular was such a huge help today! All my questions were answered quickly and thoroughly! So happy with this app and the support I receive.

KEAPURE

Dec 08, 2024  on Shopify

This is it! It feels so good when you need guidance and you get the right person, that is what happens here all the time! Today we got Evans help and was nothing but great! Now we see everything more clear and know what to do, Thank you Evans!

G's Breeze

Dec 05, 2024  on Shopify

Hannah was amazing. She helped me quickly and even gave me guidance on how to enhance my form. I’m so happy we switched to UpPromote

EVOLV

Dec 04, 2024  on Shopify

The customer service we have received is beyond amazing! So responsive and helpful. Thank you UpPromote!

Lockeroom

Dec 03, 2024  on Shopify

Barney and the rest of the support team at Uppromote are fantastic. Their enquiry response time and willingness to help is close to the best customer service I have ever experienced. I needed a form customised to suit the colours of my website and they made the changes within an hour. Even better is the fact that the app is exactly what I need for my site and my customers. If you need an Affiliate app for your Shopify store, this is the one!

Time Guardian

Dec 03, 2024  on Shopify

They are here through the whole process, helping step by step in every single minimum detail. I wish all companies provided such a top service to their clients

Anavrin

Dec 02, 2024  on Shopify

UpPromote's support, especially Hanna's, has been incredibly helpful with fast and efficient responses. Highly recommend this user-friendly tool for effortlessly managing affiliates in your business!

Haka Hat

Dec 02, 2024  on Shopify

We have been very pleased with UpPromote Support. The App functions very well and anytime there is a need, support is always helpful and quick. Gwen is great.

MARION Maternity

Dec 02, 2024  on Shopify

Great customer service with helpful instructions when we were stuck on part of the sign-up process!

Shop7degrees

Dec 02, 2024  on Shopify

The support is out of this world! They are so friendly and quick to help. I also love how their chat is continuous, so you can always get someone with current information on what is going on. - There was never an issue with the app - just setting up different affiliate rules. Double checking the settings are what we need! Ray and others are quick to reply! Always appreciated.

LitHouseNumberSigns

Nov 30, 2024  on Shopify

I had a fantastic experience with UpPromote Affiliate, thanks to their excellent customer service and quick response times, which made the onboarding process seamless, and I’m definitely considering an upgrade in the future.

MontesTAP

Nov 29, 2024  on Shopify

Tuve unas dudas sobre la aplicación UpPromote en Shopify y el soporte fue impecable. Tommy fue súper amable y profesional, me guió paso a paso para resolver mis inquietudes de manera rápida y clara. Es un gusto encontrar un servicio tan eficiente y atento. ¡Gracias, Tommy, por tu excelente trabajo! Recomiendo esta aplicación sin dudarlo.

Mychi

Nov 29, 2024  on Shopify

Response rate of customer service is amazing! Tommy was extremely helpful and walked me through step by step of how to fix my issue!

HINOMI USA

Nov 27, 2024  on Shopify

We’ve had an excellent experience with Uppromote’s affiliate marketing services. Their platform is user-friendly, and the tools provided have helped streamline our affiliate campaigns. What really stands out, though, is their customer support. Barney, Tommy, and Gwen have been incredibly knowledgeable and responsive, always offering valuable insights and timely assistance. They’ve made our affiliate marketing journey much smoother, and we’re grateful for their ongoing support!

Sumitra Threads

Nov 27, 2024  on Shopify

UpPromote is the best Affiliate Program App that I have used on Shopify, I really like the features and how easy it is to use while everything works perfectly it's more than what I had expected before downloading. The support team response is quick and is actually helpful, I would like to thank Ms. Barney for helping me out recently.

Gaming Paradise

Nov 26, 2024  on Shopify

Great app! I received excellent help setting up my account and handling a few different things. I highly recommend it for taking your business to the next level. Big thanks to Tanie for her amazing assistance today!

ROCKEE REDD

Nov 25, 2024  on Shopify

BARNEY SAVED ME! Took him two seconds to help me figure out how to combine affiliate codes with automatic discounts! This is HUGE for our BFCM SALE! Thank you!

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