First time setting anything like this up and whilst if I had took the time to have a play I would have figured it out by myself as it really is quite straightforward. But I didn't try and figure it out myself! Instead I just jumped on the chat and was help massively by Mina who was really patient and answered all my questions and clearly explained what I needed to do. Fantastic support thank you.

Très bonne application et simple d'utilisation. J'avais néanmoins quelques questions sur le fonctionnement de l'application et Mina m'a été d'une très grande aide. Elle a su répondre à toutes mes questions. Mina est d'une grande gentillesse :-)

Uppromote is easy to use and quick to respond when you need help. I have worked with Tanie on multiple occasions and she always responds quickly and always provides great instructions as well as ensures I am set up properly.

An outstanding customer service! The answers are always quick, clear, and precise. Special thanks to Tommy, Evans, and Eva, who were particularly available and efficient: every time, they took the time to listen, explain, and suggest the right solutions. It’s truly a pleasure to deal with such a professional and friendly team. Thank you again, it really inspires confidence for the future!

Great support! I was transferred directly from the chat bot to an employee without having to wait long. Tommy from UpPromote Support helped me right away and solved my problem. This makes support fun! Thank you, Tommy, for your quick help!

Customer support is very responsive and helpful. Mina has been very effective with answering all of my questions.

Tanie, this is for you. I really appreciate the way you helped me when I was really overwhelmed and stuck in between. People like Tanie are super-amazing supporters !!

I had an issue figuring out how to add an old order to a new affiliate, and Tanie from UpPromote went above and beyond to help me. She was patient, clear, and walked me through the process until everything was working smoothly. I really appreciated her professionalism and quick support — it made what felt like a complicated problem super easy to solve. Thank you, Tanie!

Mina is fantastic. The customer service is top-notch, and I greatly appreciate the timeliness of responses to help me become more comfortable in using this app.

Tommy from support deserves more than just 5 stars! He is extremely knowledgeable, patient, and eager to assist with any questions or concerns. His professionalism and dedication truly stand out and made my experience smooth and stress-free. Thank you, Tommy, for going above and beyond!

Tanie was helpful with helping me to understanding how to embed the affiliate forms into my store and clarifying whether additional apps were needed.

I had an issue where I wanted to set up a discount code for my affiliate but I could not apply it to my bundle product in the shopify shop. I did not know what do to. Thank god Clara was able to help me. She analyzed the problem within seconds and found a solution right after it. She was so kind and helpful, I really appreciate your effort Clara!

Application facile d'utilisation et service client très réactif, Tommy a répondu à toutes mes questions rapidement et dans la bienveillance. Je recommande !

Excellent customer support! Tommy was professional and very knowledgeable. I just started using the app, but it's looking very promising. Easy to set up, everything is straightforward.

Mina was incredibly helpful with my question. She even provided screen shots of the steps I needed to take. She was great!

Love using UpPromote so far. Mina from support was super helpful with customizing the look of the registration page and answering all my questions about payment and functionality. Super easy set up and great support.

Lina is super good and super helpful on the explanations. Really appreciate all the help she's given me

I can't review the app, as I'm still learning how to use it. But I would like to give the customer support team 5 stars! I spoke to Tanie today and she was most helpful. Thanks again!

The app has been working flawlessly so far and does exactly what it’s supposed to. Special thanks to the support team – Barney helped me very quickly with an issue, super friendly and competent. Definitely recommended!

So far this affiliate app is awesome! So many cool features. Also, their customer support is great. I spoke with CLARA, via chat last night and she was able to answer my question asap. She showed me, step by step, screenshots on how to add a sales to an affiliate. Definitely recommend this app.