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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,124)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Benelux Shops

Oct 17, 2024  on Shopify

I'm writing this review just of my experience with my niche store. The only good thing was the live support. U can do pretty much nothing without paying 30$ a month for the basic plan. After paying I used all their reccomended apps and setup my affiliate program, but had no affiliates for a week. It's really not a good app for niche stores, or if you're a beginner. After buying the subscription a lot more apps pop up to 'increase affiliates' that are 89$ a month. So personally they just want to make as much money from you and there is no guarantee to find affiliates. I added 1 star because of the live support, wich is actually on every app but okay.

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