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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,331)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

kessellate

Nov 23, 2024  on Shopify

Great experience and pretty easy app to navigate —Barney was quick to respond and very helpful in answering my questions.

Simply Clean Detailing Products

Nov 19, 2024  on Shopify

This is the perfect addition to your store. It's essential for anyone serious about growing their business!

BLACK STUFF

Nov 19, 2024  on Shopify

The platform is well built, easily understandable and has a top-notch live support with real specialists. Special thanks to Evans for helping me set up the MLM feature!

VertigoGear

Nov 19, 2024  on Shopify

Works great, adds value and the support staff are fast and helpful (when I forget how to do something).

ShorelineChick

Nov 15, 2024  on Shopify

I got a response in their support chat within 5 seconds from Barney! And instantly gave clarification about my question!

Carniterrace

Nov 14, 2024  on Shopify

De momento la aplicación tiene potencial, Nick del soporte me ayudó rápidamente y de forma super correcta y amable. Un placer

Good Smile Europe Ltd.

Nov 13, 2024  on Shopify

Support is top-notch so far with very good suggestions on how to set up the affiliate page better. Thanks for your assistance, Tommy! I have yet to try the program out yet though, but looks promising.

INANA

Nov 12, 2024  on Shopify

My experience so far has been amazing. The app is very user friendly and it does not take a rocket scientist to figure everything out. if you are confused on how to address any issues, the support staff is very responsive, they reply so quick and will walk you through everything to make sure any issues are taken care of immediately. Evans has been amazing at responding to any issues that I have and he makes navigating my way through issues a breeze, thanks Evans and UpPromote for the great customer service!

mylittlefabricshop

Nov 12, 2024  on Shopify

This is the second store that I am using Uppromote with. Super easy set up and works great. When I had some questions Tommy helped me in seconds with all the answer. Highly recommended.

EverBliss

Nov 11, 2024  on Shopify

Satisfied with the app so far, support is the way you want it to be, very responsive and helpful! Kudos to Nick!!

High Brands

Nov 09, 2024  on Shopify

Ótima surpresa esta aplicação. Funciona bem, fácil de usar, muito user-friendly. E realmente um bom apoio ao cliente faz mesmo toda a diferença nesta área. Obrigada! Super recomendo!

Golden Nibbles

Nov 08, 2024  on Shopify

I found the entire process a bit difficult to understand and do all the set up. As a small business owner, I do not have much time and need things to be simple and efficient. I also wish they had phone support instead of endless chats and on-board services where they can set up everything for you either for a small free or even free. Overall, there are easier programs out there and much cheaper. If you're busy small business owner and not too tech savy, you might want to skip

hanAmin Mode

Nov 08, 2024  on Shopify

You have the most unrivaled online support and I am very grateful to Evans. He guided me very quickly, clearly and friendly and solved my problem.

Orgly Honey

Nov 08, 2024  on Shopify

This is amazing App.. and there team will respond quickly.. always available for help.. this app is very useful to growth my business.. nice interface , easy to use.. Great experience

Luminance Skincare

Nov 06, 2024  on Shopify

Brilliant app. Brilliant and rapid customer service without having to go through a pain in the butt bot. I love this app and their customer service and highly reccommend them

APN

Nov 06, 2024  on Shopify

It was fast and amazing I got to learn something even new from the customer service that I didn't necessarily know

Private Label Accessoires

Nov 05, 2024  on Shopify

Hoi, Ik ben zojuist fantastisch geholpen door jullie medewerker Evans. Mijn dank is heel groot. Groetjes Nicole

9to5 Studios

Nov 05, 2024  on Shopify

I would recommend this App to other Shopify owners. It's super easy to install and set up, and the customer service team is amazing! Quick response and very patient. Thank you!

Sublue Underwater Scooter

Nov 04, 2024  on Shopify

The uppromote platform is very easy to operate, has many functions and is easy to understand. The most important thing is that if you don’t understand something, you can ask their support staff directly. They will be online 24 hours a day and politely and patiently help me answer my questions. Especially Hannah, thank you for helping me. I would also like to thank all the staff who helped me. Finally, this platform is highly recommended for everyone to use, whether it is a merchant or an affiliate.

La Bella Skin

Nov 04, 2024  on Shopify

an amazing app and so simple to contact customer service (Hannah) was so helpful in helping me set up a few things

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