Clara was amazing she worked with me to help me understand the nested affiliate feature of this app.

Mina, then Tanie, were amazing. I just signed up today and needed some quick insight. They cared well for me and got me squared away. Already off to a great start! Your personal touch means much in today's times. Well done UpPromote-the human connection takes your offerings to the next level!

Tanie was so helpful with quick and thorough replies setting the affiliate programm up even though its the first time ive ever worked with one :) thank you for the great service.

Very helpful and supportive team. Thank you, Nick, for the help and patience! App is simple and easy to use.

The service at UpPromote is truly outstanding! Mina was invaluable and made sure all my questions were answered thoroughly.

Very user friendly and easy to navigate. I reached out to support and received a very easy answer rather quickly. Clara assisted me with my issue, and it was very much appreciated.

Good experience so far - quick and easy integration. And I have found support to be very quick and helpful (thanks Mina!)

Nick from support was very helpful. We had an issue with editing a template and they walked us through it. They even offered to make the edit for us while we were trying to figure it out. Great support - thank you!

I’ve had such a positive experience with UpPromote Affiliate Marketing! The team has been incredibly attentive and helpful in getting me started. They’re always quick to chat and answer any questions, making the whole process smooth and stress-free. Working with Mina has been an absolute delight, she’s friendly, knowledgeable, and truly goes above and beyond to ensure you feel supported. Highly recommend for anyone looking to grow their affiliate program!

Very helpful! I had a number of questions on the multi-level programs that UpPromote can deliver and Mina answered them all and more! Thanks Mina!

我很感谢客服人员的专业性，并且他们十分负责，他们与你沟通直到解决你的问题

This app has been great so far. It's been a really great experience so far. The support is amazing!! Mina helped us today and it was super easy to get things sorted. I will say, it's not as clear/organized as it could be for set up. I think for what we're paying monthly it could probably have some more detailed features such as for gifts and motivation I'd love to see some more automatic structure around bonus commissions - like setting them up for a 2 week period that automatically turns off after a set time.

Just getting this dialed in and ran into some technical issues that turned out to be due to the AWS outage. The problem was resolved and Mina, my support in the chat, was very helpful and reached out even after I had left the chat to let me know the problem was solved. She then walked my through some quick steps to verify the issue was in fact repaired. Great support says a lot about a platform. I am looking forward to watching how this works in our store.

Mina was super helpful with guiding me in setting up my affiliate program in UpPromote. Thanks a lot!

So far so good, Mina helped me out quickly. We will see how the app works for us down the line, but I think we will keep working with UpPromote.

While on the trial, we had an issue with our affiliate links. The store had generated links to our old domain instead of the new one. I reached out via email for support (probably after hours, on a weekend). Tho it was at an unusual time, I received an email back regarding the issue, along with chat support around the same time. For not having a support number to call, I do feel like this was the highest level of support possible, if not above and beyond. The issue was resolved and we're moving forward with this platform. For the most part, it's easy to use and pretty user-friendly.

Lina was so helpful providing support for up_promote affiliate referrals. She really made the process so much easier.

I had an issue with the App staying at a endless loading loop after adding it as a section block on the affiliate program landing page. Long story short, it had to to with the CSP of the theme blocking the API request. I reached out the support team, which escalated the request to their dev team and. On the following day, I already had a follow up on the chat. After a few back and forth words here and there, I was able to solve the problem. Nick was the bridge between the dev team and myself to make it all possible. Please, kindly give Nick a raise.

Huge thanks to Evans for the outstanding support! Very professional, responsive, and helpful. Highly appreciated! Truly one of the best customer service experiences I’ve had.

Mina was great help! She resolved all my question very quick, and one thing she wasn't able to do right away she was cool about it and forwarded it to dev team for further check. Thank you