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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,124)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Good Smile Europe Ltd.

Nov 13, 2024  on Shopify

Support is top-notch so far with very good suggestions on how to set up the affiliate page better. Thanks for your assistance, Tommy! I have yet to try the program out yet though, but looks promising.

INANA

Nov 12, 2024  on Shopify

My experience so far has been amazing. The app is very user friendly and it does not take a rocket scientist to figure everything out. if you are confused on how to address any issues, the support staff is very responsive, they reply so quick and will walk you through everything to make sure any issues are taken care of immediately. Evans has been amazing at responding to any issues that I have and he makes navigating my way through issues a breeze, thanks Evans and UpPromote for the great customer service!

mylittlefabricshop

Nov 12, 2024  on Shopify

This is the second store that I am using Uppromote with. Super easy set up and works great. When I had some questions Tommy helped me in seconds with all the answer. Highly recommended.

EverBliss

Nov 11, 2024  on Shopify

Satisfied with the app so far, support is the way you want it to be, very responsive and helpful! Kudos to Nick!!

High Brands

Nov 09, 2024  on Shopify

Ótima surpresa esta aplicação. Funciona bem, fácil de usar, muito user-friendly. E realmente um bom apoio ao cliente faz mesmo toda a diferença nesta área. Obrigada! Super recomendo!

Golden Nibbles

Nov 08, 2024  on Shopify

I found the entire process a bit difficult to understand and do all the set up. As a small business owner, I do not have much time and need things to be simple and efficient. I also wish they had phone support instead of endless chats and on-board services where they can set up everything for you either for a small free or even free. Overall, there are easier programs out there and much cheaper. If you're busy small business owner and not too tech savy, you might want to skip

hanAmin Mode

Nov 08, 2024  on Shopify

You have the most unrivaled online support and I am very grateful to Evans. He guided me very quickly, clearly and friendly and solved my problem.

Orgly Honey

Nov 08, 2024  on Shopify

This is amazing App.. and there team will respond quickly.. always available for help.. this app is very useful to growth my business.. nice interface , easy to use.. Great experience

Luminance Skincare

Nov 06, 2024  on Shopify

Brilliant app. Brilliant and rapid customer service without having to go through a pain in the butt bot. I love this app and their customer service and highly reccommend them

APN

Nov 06, 2024  on Shopify

It was fast and amazing I got to learn something even new from the customer service that I didn't necessarily know

Private Label Accessoires

Nov 05, 2024  on Shopify

Hoi, Ik ben zojuist fantastisch geholpen door jullie medewerker Evans. Mijn dank is heel groot. Groetjes Nicole

9to5 Studios

Nov 05, 2024  on Shopify

I would recommend this App to other Shopify owners. It's super easy to install and set up, and the customer service team is amazing! Quick response and very patient. Thank you!

Sublue Underwater Scooter

Nov 04, 2024  on Shopify

The uppromote platform is very easy to operate, has many functions and is easy to understand. The most important thing is that if you don’t understand something, you can ask their support staff directly. They will be online 24 hours a day and politely and patiently help me answer my questions. Especially Hannah, thank you for helping me. I would also like to thank all the staff who helped me. Finally, this platform is highly recommended for everyone to use, whether it is a merchant or an affiliate.

La Bella Skin

Nov 04, 2024  on Shopify

an amazing app and so simple to contact customer service (Hannah) was so helpful in helping me set up a few things

Thedevotionbrand

Nov 03, 2024  on Shopify

So far so good, just getting started. I contacted customer service and was connected right away. Lanie helped me better understand what I was having trouble with.

Blue Dragonfly

Nov 03, 2024  on Shopify

Evan was SOO helpful troubleshooting my issue so early in the morning. This is a great product and customer service team!

primegarden.de

Oct 31, 2024  on Shopify

I'm pleasantly surprised by the support, which patiently answers my simple questions even during the night hours. And I'm using the free version. I highly recommend it!

Spirit Nest

Oct 31, 2024  on Shopify

Happy with the app and support. We have been using Up Promote for more than half a year now and are happy with the growth of the affiliate's channel. We only wish we could have contacted the payment smoothly and not pay manually. Thank you Barney for the quick chat support :)

Taste the Wild Beauty

Oct 30, 2024  on Shopify

I have been using this app for about two weeks on a trial to the professional plan. So far everything is very simple and to the point. The "How to start an affiliate program" by Hogan Chua on Youtube breaking down an hour worth of gold on how to set this thing up is what made me pull the trigger over other APPS. After speaking with the UpPromote customer service a couple times, it's been great.

a f k SKIN

Oct 28, 2024  on Shopify

Chat response was fast when in need of help. I was directed to solve the problem fast easy and reassuring as Tanie made sure the task was complete, made suggestions to make my affiliate page optimal and she asked if anything else was needed even after explanation. 10/10

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