Unbelievable service. Every question answered quickly, and easily understood. This app is just what I was looking for.

Super schneller und hilfreicher Support. Danke, Mina, für die schnelle Lösung. Die App funktioniert einwandfrei.

Great app and amazing customer service. Very quick to respond and so helpful! Thank you to Tanie and Mina!

Customer service rep Mina did a great job helping me navigate the store credit process in the customer referral program that we just started using recently. Thank you!

I got Mina's & Tanie's help and they she were wonderful, easy to communicate with and dedicated. One can only wish to have this positive customer experience in other places. Top notch!

Great customer service, replied via the in app chat within minutes. Tommy assisted me in resolving my issue quickly. Highly recommend.

Tanie did an amazing job understanding my question and guiding me to the payment tab so I can get my new affiliate marketer paid.

My best friend's boyfriend actually works at Shopify, so she is constantly telling me about all of the recommended plug-ins from the "inner circle". and that have helped her store 10x - UpPromote was one of those plugins. It is my first day installing UpPromote and so far I am impressed with 1) customer support from Maya and 2) how dang EASY it is to get started

Der Support (in dem Fall vor allem Evans & Tanie) sind super hilfsbrereit und konnten bisher alle meine Probleme schnell lösen

Tommy has been very patient in all our dealings. Really satisfied with their customer response so far!

We've been using it for a while now, and it has effectively helped us increase sales. We can also get help quickly when we encounter problems.

The team are always SO helpful, every single one of them - no question is ever too much. The app is great to use, ive used it as a creator for over 6 years and am now really happily using it as a Brand owner for my own affiliates. Tommy was super helpful today :) thank you team!

UpPromote sounds like exactly what we need !Tanie has been fantastic in helping me setting up and we cant wait to start using it. Thank you so much

Great onboarding and support.. not yet live so cant comment on that.. but easy to get started if you're worried about set up and complexity. Big thanks to Gwen on their team for her help with the discount codes .. you can use these on free trial but I couldnt work out how, but she solved it for me in a few mins!

We just starting using this app - so far so good! The customer service via the Chat option was swift and easy.

Tanie was great to work with and made me comfortable knowing she was working with a development team to solve a more complicated issue I ran into on setting up some custom tracking for the first time. Thank you, Tanie for being so kind and understanding of my being new to UpPromote!

Good app but too expensive with the monthly fee plus overriding commission on sales. I had to remove it and went with another app.

Tanie has been incredibly effective in addressing and resolving my quires. She dedicated the necessary time to fully understand my questions and consistently provided prompt responses.

UpPromote is hands down one of the most flexible and well-thought-out affiliate systems on Shopify. The depth of control around links, lifetime commissions, tiered programs, creator tracking, and storefront messaging is exactly what serious brands need. What really stands out is the support. Mina was exceptional and helped me quickly resolve a custom subdomain setup that could have been a headache. Clear, fast, and actually understood what I was trying to build. If you’re running a creator-led or affiliate-driven brand and want something scalable without duct-taping multiple apps together, this is the one. Highly recommended.

We have been using UpPromote for several months and it has been slowly taking off. It was pretty simple and easy to set up and the customer service has been really helpful and responsive. It definitely feels like a slow rollout but I look forward to its continued success. Thanks to Mina and the rest of the team!