Taranker.Com Logo
UpPromote Affiliate Marketing logo

Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (3,075)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Astral Display - One Device. Endless possibilities

Dec 20, 2025  on Shopify

I got Mina's help and she was wonderful, easy to communicate with and dedicated. One can only wish to have this positive customer experience in other places. Top notch!

El Galpon

Dec 20, 2025  on Shopify

We are still learning how to use the tool and testing the different plans. So far, it seems quite useful, and we are planning to try the Professional plan. Today we received support from Mina, who was able to help us with some of the questions we had. We hope to continue making progress with the platform. Thank you very much.

HerMajesty

Dec 20, 2025  on Shopify

Mina was a fantastic support rep! Help me with all my questions, was quick to resolve all my issue while also being pleasant and patient. I highly recommend.

StrikeHold

Dec 18, 2025  on Shopify

UpPromote has been working extremely well for us. The support team is outstanding—especially Tanie. Her professionalism and prompt responses saved me a tremendous amount of time. She clearly understands the product and provides accurate, efficient help whenever needed. Highly appreciate the support and highly recommend UpPromote.

Lulu’s Holistics

Dec 18, 2025  on Shopify

I think this program is the best out of all the affiliate programs I've used however WARNING do not open your system to the affiliates Market I got a lot of sign ups and a lot of scam orders. they figured out a way to steal your own customers and make money without putting in effort . I thought I would be getting new sales since these are new affiliates but I paying affiliates to give me my one loyal customers. promote your program link to your own audience

Airybare

Dec 18, 2025  on Shopify

Tanie was incredibly helpful and patient throughout the whole process. She explained everything clearly and made sure all my questions were answered. Really appreciate her support — great experience overall!

Poppy Pearl

Dec 17, 2025  on Shopify

Always good service with them! Tanie is quick to respond and has a in depth knowlege of the platform.

Resparkle

Dec 16, 2025  on Shopify

Evans, the support team is really helpful. He helps me with steps by steps, so i can immediately implement it. Thank you. We're a happy customer.

cooperandkid

Dec 15, 2025  on Shopify

Just starting with the app and Tanle in customer support was fast, friendly and extremely helpful. Great support and service!

Veekys

Dec 13, 2025  on Shopify

Exceptional support! The agent clearly explained a complex issue and provided practical, step-by-step solutions. Their patience and professionalism were greatly appreciated. A perfect 5-star experience. Thank you!

Trünk Moves

Dec 12, 2025  on Shopify

Excellent support. Immediate response. Immediate solutions! We use UpPromote across several sites. We find that our continued support of this amazing affiliate app is totally based upon the support given by their team. Tanie helped us today and is an example of the amazing support team members.

Top Seedz

Dec 11, 2025  on Shopify

Customer service is always responsive and extremely helpful, solutions are always found within minutes. 10/10 service!

Arbortec Forestwear

Dec 11, 2025  on Shopify

We have been using UpPromote for several years and it has been a consistently reliable part of our marketing stack. The app offers plenty of flexibility, customisation and easy management of affiliates. The support team is excellent, always friendly and fast to resolve any issue. A great solution for any business looking to grow through affiliate marketing.

VRAI cosmetics

Dec 10, 2025  on Shopify

Tanie is always such a great help! She just helped me navigate multiple areas on the program and walked me thru the steps. Love this program!

Super Nook

Dec 10, 2025  on Shopify

Gwen helped me find the payment method that fit my need the best in 5 minutes. Thank you so much! I recommend it

Get That Trend

Dec 10, 2025  on Shopify

Tanie was very helpful in getting us set up - answering any questions as quickly and efficiently as possible!

Skindion MX

Dec 09, 2025  on Shopify

Tanie was very clear and patient throughout the process. She responded quickly and explained everything in a simple, helpful way. Thanks to her, I was able to better understand how the commission structure works. Excellent support.

Novelle-Paris

Dec 09, 2025  on Shopify

Tanie from UpPromote provided outstanding support. She responded very quickly, was extremely helpful, and incredibly friendly throughout the entire process. I’m really impressed with the service!

epigreens®

Dec 09, 2025  on Shopify

So helpful how quickly the uppromote staff reacts via Chat. Tanie was especially kind and helpful. Happy for having chosen uppromote.

Master Sha USA

Dec 09, 2025  on Shopify

Support from UpPromote has been very good. Tommy in particular has been very friendly, quick, helpful, and reliable in supporting us with our requests.

Scroll to Top