The support team is just amazing. They are very understanding, responsive and professional. Plus, the app is great and seamless with numerous helpful resources available, we are very satisfied so far.

Tanie and Clara were fantastic. They Quickly answered all my questions and also provided additional information for me to read and or review via videos. Can't thank them enough...what a great customer experience!

great experience and very polite to me and resolve my query within seconds the all team is cooperative and very polite .

Amazing app and highly customizable. perfect for what I was looking for. Affiliates get a dashboard, can track everything, I can make payments. the team and especially Evans went above and beyond and really helped me in customizing the registration form exactly how I wanted it. also like their features. overall very happy.

UpPromote is easy to use and makes managing affiliates smooth and straightforward. Setting everything up was simple, and the customer service is fantastic. Special thanks to Tanie for always being quick to help and super friendly—really appreciated! Highly recommended for any Shopify store.

Simple to use! But it goes a long way when the customer service is top notch! Tanie was thee best help ever :)

Clara was helpful in answering my noob questions: Things like if I do a manual payment, should I wait to approve a referral till after a return window (it's up to me) and the Free Version still tracks past the 200 referrals, but then you have to upgrade your plan to add any additionally. Plus, there's no performance fee on the free plan (as of 7/31/25). She was very detailed in her response, which I find helpful! Thanks again!

I had a great experience with UpPromote’s customer service. Tommy was incredibly helpful and guided me through my confusion with navigating the system. He was patient, clear in his explanations, and made sure I understood each step. Thanks to his support, I was able to get everything set up smoothly. Highly recommend!

We are very new to this app....but I do want to say that Tanie (customer support) has been SO helpful and kind. She's answered all of my questions and helped me in areas where we were stuck. She gives amazing service.

Tanie, helped me with understanding how to customize my registration form to my website and with a particular feature i was interested in. Awesome app so far!

UpPromote has been incredibly helpful in setting up my affiliate program. They respond quickly and the platform is easy to use, their features are clear and well-organized, and it saves me so much time managing payouts and affiliates.

Initial impressions have been great. The app is very comprehensive and customisable. Perfect for our needs. Really looking forward to the full rollout to our affiliates. Additionally, the customer service has been outstanding. Very quick response times via the in-built chat client. Clear and through answers to all my questions. Just brilliant. Specifically, thanks for Evans for all their effort.

support very quickly solved a problem (in their in-app chat) i had where i needed to update the email address for one of our affiliates and update their password. Thanks for your help with this "Evans". David at Cashs Nametapes.

因為我工作的關係，所以詢問客服的時候，我都斷斷續續的回覆他～但是Tommy 總是很有耐心的回答我～～ 即使我早上問，下午才又回答他，但他還是都幫我解決～～讚讚讚！！

The app has been quite straightforward to setup, and their support is very quick and helpful. Tanie was very responsive and kind. I am very pleased with my experience.

Mina was super helpful in getting to a proposed solution. She kept asking me questions and we got to clarified point where we are now asking the dev team for answers. Thank you Mina

Hannah customer service excellent. She was supportive, patient and answered all my questions. I am new using this app so I was trying to get as much information I can, and she was the best. I appreciate your help Hannah, and thank you again.

Worked with Barney and the service was good. Responsive, clear and willing to work together to figure out any issues or concerns.

Very easy to use. Support is always available and very helpful as well if needing to ask any questions. Easy for affiliates as well

Very good app, fully customizable. Very responsive support, thanks to Tanie who always responds clearly and precisely to my needs. I recommend it!