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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,124)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

IcyLuxe

Jan 18, 2025  on Shopify

I love how there is a free version, it's easy to use and customize. Their customer service is also really great! Tommy was super nice and helped me with my needs. He even gave me some good pointers on how to improve my link!

Master Sha

Jan 16, 2025  on Shopify

We love using UpPromote!! It's a very easy to use system, with a ton of functionalities, that have made our affiliate experience a lot better. The support team is amazing and always there. Shoutout to Nick and the entire team! One thing to note, if you are Canadian, you might not be able to connect PayPal Express payments, so we do this manually. We still love the system and we are very happy using it.

Personnalis'et Vous

Jan 15, 2025  on Shopify

Première utilisation pour moi, Gwen du support m'a bien aidé pour lancer mon premier lien. Pour ce début, je recommande.

Coite&Co

Jan 15, 2025  on Shopify

Hannah Was amazing at responding immediately. The app is really simple to use and if you have any questions there is help right away!

TreaYou Studio

Jan 14, 2025  on Shopify

I just started using it and overall I feel good. Their customer service is very responsive, especially Hannah, who gave me a lot of advice. Highly recommended!

GYMFY

Jan 13, 2025  on Shopify

This app is perfect for my needs it allows me to make so much money and i dont have to purchase pro to start adding and making money with affiliates, pro is still very usefull.

Shorties Golf

Jan 13, 2025  on Shopify

Going through set up on our own and so far it's a pretty simple program. Easy to understand and the help we received through chat was very fast and accurate. We'll update after we've used it for longer!

Womanifest AG

Jan 12, 2025  on Shopify

Die App lässt entweder zu, was man direkt benötigt oder es lässt sich über einen kleinen Umweg, konkret für unseren Shop, trotzdem eine Automation erstellen, welche zum Ziel führt. Der Support ist sehr hilfreich und zeitnah verfügbar, danke!

Kglowing

Jan 12, 2025  on Shopify

it was awesome app to promote with affiliate program and referral program. Well orginaized! It's somewhat limited to customize details in micro view, to be honest. But I'm really touched by the support from team, especially Hannah and Barney. They have tried to fulfill my request, and I could get almost same design I wanted. Very recommanded!

Thomas Earnshaw

Jan 12, 2025  on Shopify

Tommy is really responsive and helpful to all the questions I have ranging from technical and affiliate issues

Tribal Chimp

Jan 09, 2025  on Shopify

A great way to manage your affiliate program. You will receive quick assistance from their support team as well. I would recommend that everyone give it a go!

Squid Sports

Jan 09, 2025  on Shopify

Up Promote has been very intuitive and easy to set up!! The service desk has been very responsive. I worked with Tommy this evening and he was excellent and very patient with my set ups!

Bioligent

Jan 08, 2025  on Shopify

UpPromote has been a great product so far. We're still in the early stages but they've answered every question, extremely fast support, and very kind too. Special shoutout to Tanie & Ray for their continued assistance. And I know there will be many more but I know they will help resolve it every time.

Commsgate

Jan 08, 2025  on Shopify

Tanie was really helpful and patient, making sure I was sorted without rushing to sign out from my chat.

Jelly Kvlt

Jan 08, 2025  on Shopify

I’m delighted with my experience using UpPromote. Hannah promptly and constructively answered all my questions, and her suggestions were incredibly helpful for optimizing my affiliate program. The app is intuitive and provides excellent features for professional affiliate management. Thank you for the outstanding support and for delivering an app that truly meets expectations!

LetterLane Co

Jan 07, 2025  on Shopify

I just started learning how to use my upgraded plan to Enterprise, and I had a bunch of questions so I can properly integrate all the features that I would like to have to launch my Affiliate Program. I had a list of questions and Tommy from UpPromote Support was able to assist with each question, in addition to having photo images showing what to do and where to go, which made the learning process that more easier. Thank you Tommy. I look forward to finalizing my program and launching with confidence.

Klara

Jan 07, 2025  on Shopify

Au top, Tommy a répondu parfaitement et rapidement à toutes mes questions. Merci encore pour le service excellent

Shakti Mat UK

Jan 04, 2025  on Shopify

Absolutely love this app! The customer service team is incredibly friendly, super responsive, and always resolves my issues or answers my questions quickly. Kudos to Tanie for her epic work—she’s been super helpful! Once you get the basics, the app is very easy to use. I highly recommend it!

SKsignature

Jan 03, 2025  on Shopify

Very easy to use as a marketer for another business. Also helpful customer support and help from Barney. Thank you.

Brewtiful Adventures

Dec 30, 2024  on Shopify

Amazing customer service from Tanie today. What a wonderful help, so grateful for the app and the service and for Tanie's help in configuring things my first time out.

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