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Customer reviews: UpPromote Affiliate Marketing

Develop by Shopify

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,978)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Isophit

Dec 01, 2025  on Shopify

So far UpPromote has been a seamless experience and Tanie was amazing when I needed support for Wise Bank integration!

Smart Ass Products

Dec 01, 2025  on Shopify

Been very helpful and easy so far! Would recommend having Chat GPT by your side when setting everything up!

Bifties Gifts

Dec 01, 2025  on Shopify

This is my first time using Affiliate marketing and this app has been user-friendly and for things I have questions on the Support chat has been very responsive.

Biotech Labs

Dec 01, 2025  on Shopify

Responsive and professional customer service. I had the pleasure of being assisted by Tanie, who guided me with kindness and exceptional helpfulness while resolving all my issues. It is clear that the staff is well trained and genuinely cares about customer satisfaction. Highly recommended.

I N V I C T U Z

Nov 29, 2025  on Shopify

Mina was Amazing! Immediate Support, Great attitude and Quick Solution! Would like to have her again whenever i need support in the future hehe,Thanks Mina.

Avalanche Apparel

Nov 28, 2025  on Shopify

Tanie was a superstar today and on black friday of all days!! I used the Stackable Discount App within Shopify (DO NOT USE), but that broke all my affiliate codes. We came to the conclusion to just use the built-in Automatic discount code for the global site sale. I read that one didn't work, hence why I went with the Stackable app. Anyway, well done, Tanie!! Good thing to note for future clothing brand owners to know is that the Stackable Discount App within Shopify breaks everything lol -Dom Founder of Avalanche Apparel

Hooor's Nest

Nov 28, 2025  on Shopify

The app is very easy to use and understand. The support staff, Tanie has been of great help understanding the billing components.

KAPR - Exclusive Hairstyle Products

Nov 26, 2025  on Shopify

I had an excellent experience with Tanie from the support team. She responded quickly, understood my question right away and solved everything within moments. Her communication was clear, friendly and genuinely helpful, which made the whole process effortless. The app itself offers fantastic features and gives us everything we need to manage our affiliate program in a professional and scalable way. It is intuitive, flexible and packed with smart tools that genuinely make a difference in daily operations. Thank you Tanie for the outstanding support. Great service combined with a great platform.

feels.like

Nov 26, 2025  on Shopify

Haben viel getestet - das ist das mit Abstand beste Affiliate Programm. Wir nutzen es für unser Influencer Marketing. Der Kundensupport ist auch 10/10, eigentlich egal um welche Uhrzeit. Gerade habe ich zum Beispiel um 21:30 nach 2 Minuten von Mina eine Antwort bekommen. Danke!

SukkhaCitta

Nov 26, 2025  on Shopify

I had help from Tommy from the Support Team and he was quick to figure out and resolve the issue I encountered with UpPromote. Overall, really glad I got the help I needed and was able to find a quick solution to a simple problem.

Pure Over

Nov 24, 2025  on Shopify

UpPromote has been a great affiliate platform for us so far. When we have needed support, Tanie has been great at helping resolve any issues with speed and accuracy.

AWRY

Nov 24, 2025  on Shopify

A great help to quickly answer my question!! Tanie was amazing and super helpful! Efficient and friendly, Thank you!

Flare Audio Ltd

Nov 24, 2025  on Shopify

UpPromote is a fantastic app for managing affiliate referrals. It's easy to onboard new affiliates and support them with payments for the order referrals. The support from the team is also great. Nick and Tommy were quick to help and sorted our request within minutes.

Michelle Is Well

Nov 23, 2025  on Shopify

Mina was very helpful! We are currently handling some things before Black Friday and so far we are getting everything taken care of!!

Bird & Bamboo

Nov 23, 2025  on Shopify

Tommy was quick to respond and eager to help me solve my issue! I appreciate his knowledge and willingness to help me! Very professional!

A-Class Fitness

Nov 22, 2025  on Shopify

Amazing, I love it so far and Evans from their support is so friendly and fast. Looking forward to working with uppromote!

Milton Home Appliances

Nov 22, 2025  on Shopify

Excellent app good for every store, easy to setup easy to use and its functions are good as well as its functionality.

Shop BestDerm

Nov 20, 2025  on Shopify

Amazing technical support, thank you Tanie! Supportive team with experts that know the product and can help with just about any question.

Strauss Naturals USA

Nov 20, 2025  on Shopify

Incredibly helpful support team - Mina was fantastic and helped with exactly what I needed. Everything worked exactly as expected.

Flower Press Studio

Nov 20, 2025  on Shopify

Tanie, my customer support was terrific. I am literally a tech dumbo, and have a million questions. As I was on the phone with my affiliate, Tanie helped me get everything ready for them and myself. Smooth transition. Thank you so much for answering all of my questions.

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