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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (4,400)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Haka Hat

Dec 02, 2024  on Shopify

We have been very pleased with UpPromote Support. The App functions very well and anytime there is a need, support is always helpful and quick. Gwen is great.

MARION Maternity

Dec 02, 2024  on Shopify

Great customer service with helpful instructions when we were stuck on part of the sign-up process!

Shop7degrees

Dec 02, 2024  on Shopify

The support is out of this world! They are so friendly and quick to help. I also love how their chat is continuous, so you can always get someone with current information on what is going on. - There was never an issue with the app - just setting up different affiliate rules. Double checking the settings are what we need! Ray and others are quick to reply! Always appreciated.

LitHouseNumberSigns

Nov 30, 2024  on Shopify

I had a fantastic experience with UpPromote Affiliate, thanks to their excellent customer service and quick response times, which made the onboarding process seamless, and I’m definitely considering an upgrade in the future.

MontesTAP

Nov 29, 2024  on Shopify

Tuve unas dudas sobre la aplicación UpPromote en Shopify y el soporte fue impecable. Tommy fue súper amable y profesional, me guió paso a paso para resolver mis inquietudes de manera rápida y clara. Es un gusto encontrar un servicio tan eficiente y atento. ¡Gracias, Tommy, por tu excelente trabajo! Recomiendo esta aplicación sin dudarlo.

Mychi

Nov 29, 2024  on Shopify

Response rate of customer service is amazing! Tommy was extremely helpful and walked me through step by step of how to fix my issue!

HINOMI USA

Nov 27, 2024  on Shopify

We’ve had an excellent experience with Uppromote’s affiliate marketing services. Their platform is user-friendly, and the tools provided have helped streamline our affiliate campaigns. What really stands out, though, is their customer support. Barney, Tommy, and Gwen have been incredibly knowledgeable and responsive, always offering valuable insights and timely assistance. They’ve made our affiliate marketing journey much smoother, and we’re grateful for their ongoing support!

Sumitra Threads

Nov 27, 2024  on Shopify

UpPromote is the best Affiliate Program App that I have used on Shopify, I really like the features and how easy it is to use while everything works perfectly it's more than what I had expected before downloading. The support team response is quick and is actually helpful, I would like to thank Ms. Barney for helping me out recently.

Gaming Paradise

Nov 26, 2024  on Shopify

Great app! I received excellent help setting up my account and handling a few different things. I highly recommend it for taking your business to the next level. Big thanks to Tanie for her amazing assistance today!

ROCKEE REDD

Nov 25, 2024  on Shopify

BARNEY SAVED ME! Took him two seconds to help me figure out how to combine affiliate codes with automatic discounts! This is HUGE for our BFCM SALE! Thank you!

kessellate

Nov 23, 2024  on Shopify

Great experience and pretty easy app to navigate —Barney was quick to respond and very helpful in answering my questions.

Simply Clean Detailing Products

Nov 19, 2024  on Shopify

This is the perfect addition to your store. It's essential for anyone serious about growing their business!

BLACK STUFF

Nov 19, 2024  on Shopify

The platform is well built, easily understandable and has a top-notch live support with real specialists. Special thanks to Evans for helping me set up the MLM feature!

VertigoGear

Nov 19, 2024  on Shopify

Works great, adds value and the support staff are fast and helpful (when I forget how to do something).

ShorelineChick

Nov 15, 2024  on Shopify

I got a response in their support chat within 5 seconds from Barney! And instantly gave clarification about my question!

Carniterrace

Nov 14, 2024  on Shopify

De momento la aplicación tiene potencial, Nick del soporte me ayudó rápidamente y de forma super correcta y amable. Un placer

Good Smile Europe Ltd.

Nov 13, 2024  on Shopify

Support is top-notch so far with very good suggestions on how to set up the affiliate page better. Thanks for your assistance, Tommy! I have yet to try the program out yet though, but looks promising.

INANA

Nov 12, 2024  on Shopify

My experience so far has been amazing. The app is very user friendly and it does not take a rocket scientist to figure everything out. if you are confused on how to address any issues, the support staff is very responsive, they reply so quick and will walk you through everything to make sure any issues are taken care of immediately. Evans has been amazing at responding to any issues that I have and he makes navigating my way through issues a breeze, thanks Evans and UpPromote for the great customer service!

mylittlefabricshop

Nov 12, 2024  on Shopify

This is the second store that I am using Uppromote with. Super easy set up and works great. When I had some questions Tommy helped me in seconds with all the answer. Highly recommended.

EverBliss

Nov 11, 2024  on Shopify

Satisfied with the app so far, support is the way you want it to be, very responsive and helpful! Kudos to Nick!!

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