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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Shopify Affiliate by Secomapp helps merchants launch and manage affiliate programs directly from their Shopify store. Reviews provide insights into its ease of use, performance, and real-world merchant experiences to help you decide if it’s the right tool for your business.

Reviews (2,527)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

PRETTY POSH PUPS

Feb 12, 2025  on Shopify

i Loooove it. always someone to chat with and the video help to set up everything are amazing. make it so easy. i recommand it 100%

Aetheria Sports

Feb 12, 2025  on Shopify

UpPromote has real people who help you in real time for their customer service. They go above and beyond.

PRx Performance

Feb 11, 2025  on Shopify

This app covers the basics, but there are quite a few features I'd love to see implemented. But my support with Tanie is 5 STARS she was quick and responsive and had my issue resolved within seconds. Thanks for your support!

Snapframe

Feb 10, 2025  on Shopify

I had a concern about the app and reached out to customer support via live chat. Tommy was incredibly helpful—he responded right away, answered all my questions, and went above and beyond to make sure I had a great experience. I really appreciate his kindness and excellent customer service. Definitely recommending UpPromote to everyone!"

My Hair Science

Feb 10, 2025  on Shopify

I can't say enough about the incredible support I received from Stark at UpPromote! He went above and beyond, tirelessly assisting me in the middle of his night to ensure my affiliate program was set up flawlessly. His patience, dedication, and expertise made a huge difference, and I truly appreciate the effort he put in to guide me through the entire process. If you're using UpPromote and need help, Stark is the best! Thank you again for your amazing customer service—it’s rare to find such dedication these days!

Healthy Smile Pharmacy

Feb 10, 2025  on Shopify

Look no further for a brilliant affiliate management program! Very simple to setup and easy enough to get off the ground and integrate with Shopify. Love the app and I love the support team behind it, they make it all so very easy if I do have any questions. I would highly recommend it!

OwnTheAvenue

Feb 08, 2025  on Shopify

So far so good. I was a little nervous signing up on how to use this system / how it works, however the customer service agent helped break down the process and show me how this app operates. I also got a first affiliate deal within 24 hours of signing up as well. Just make sure you learn the program first / check all the features, so you can make this app work well for you. Great customer support and interface, thank you.

Mewant Cover

Feb 06, 2025  on Shopify

This is the best app I have ever used, and the customer service answers are also great. I hope it can bring more like-minded friends to my store

Legacy Cacao

Feb 06, 2025  on Shopify

Tanie was great with providing quick, clear information from the customer support chat to help me solve my issues. Thank you

Zenement

Feb 06, 2025  on Shopify

Respondieron muy rapido y me solucionaron el problema enseguida. Muy recomendable. la mejor opción para gestionar influencers y afiliados!

Bridles & Reins

Feb 05, 2025  on Shopify

I haven't needed to try any other influencer app since installing this one, so it's definitely good—but there’s still room for improvement. Customer support from Barney was instant and super helpful, answering my question in a snap!

Dense Hair Experts

Feb 05, 2025  on Shopify

Just want to say a big thank you to Evans for his help and support today. He was extremely patient and answered all the questions I have. Really appreciate you buddy.

Overshade

Feb 05, 2025  on Shopify

Tommy was extremely helpful and responded very quickly to any queries I had, helping me solve problems efficiently!

Anchor DBC

Feb 04, 2025  on Shopify

The software does exactly what we need it to, and Tommy and the team are always there when we need support.

The Evolve Way

Feb 04, 2025  on Shopify

I've been using this app for a couple of years now and it is honestly all what you can ask for. It's easy to deal with and the support team is amazing and they always get back to me and do their best to help explain and facilitate all the solutions needed for me. Would totally recommend!

Hypo Air

Feb 02, 2025  on Shopify

We have ~300+ affiliates that we migrated over from a much worse system. I've barely scratched the surface with the functionality but I've been impressed with the support

Jupiter

Jan 30, 2025  on Shopify

The support team are absolute rockstars (Barney & Tanie), always so helpful and respond at such a fast rate! I love how our chat continues and that you dont have to start from scratch!

Nutridome

Jan 29, 2025  on Shopify

Great support! The team is very helpful and responsive. Special thanks to Tania for her excellent assistance. Highly recommended!

Yepoda.de

Jan 29, 2025  on Shopify

Tanie and the entire Uppromote team is always super nice and available to help with any issue a customer might encounter. They always provide valuable solutions and take their time to explain to you what needs to be done. Would reccomend!

Canopy Plant Co.

Jan 29, 2025  on Shopify

Paid for a year subscription and ended our affiliate program early. This app has plenty of bugs and the major one is that the PayPal integration is broken so all payments have to be made manually. I removed the app after 6 months and this company is refusing to even offer a partial refund. Stay away from them as their customer support is awful and the app is full of bugs. You can do the same exact thing that this app does for free with Shopify collabs.

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