Mina was fantastic in helping me navigate the UpPromote setup. Thank you for the wonderful support.

Not only is the description of this product, incredibly misleading, it’s also incredibly hard to use, and on top of it their customer service is absolute trash

I wanted to remove the UpPromote branding from my affiliate signup form, so I reached out to their support — and honestly, the experience was great. Hannah helped me out right away, was super friendly, and handled everything quickly. She also gave me a tip on how to add extra fields to the form to better qualify affiliates, which was really useful. Everything was smooth, and she even double-checked it after I made the changes. It’s rare to find such helpful and patient support. Thanks, Hannah — really appreciate it!

Just wow! Quick Response, quick solutions! Can recommend UpPromote to every shop owners, who want to start an Affiliate program. Thank you for your support!

Working with UpPromote has been a game changer for managing our affiliate program. The platform is straightforward, flexible, and packed with the features we actually need like lifetime tracking, customized discount codes, and real-time performance dashboards. Tommy has been incredibly responsive and supportive from the start. Every time we had a technical question or needed a feature customized to fit our B2B structure, they delivered quickly and professionally. Much thanks

Customer service is excellent! They assisted me in customizing my landing page. They also provided suggestion on the registrations form. It was a very seamless experience.

I had an issue where an affiliate couldn’t bind their payment method in UpPromote, and Tommy was absolutely amazing in resolving it! He was prompt, professional, and patient throughout the process. He quickly identified the problem and guided me step by step until everything was perfectly set up. Thanks to him, the issue was solved smoothly. Really appreciate the excellent support—Tommy deserves a big shoutout!

Great support! I had a lot of questions navigating the platform, and Mina has been so helpful and responsive.

Tanie and the customer service team are amazing! They continually answer my questions and help me get all set up!

As a first-time experience with UpPromote, I can sincerely say that so far I have received very responsive service.

I'm just getting started with UpPromote, but the support from them has been excellent. Mina was my advisor, and she answered all of my questions and even sent me links on how I can best set up the app.

Barney was very helpful and navigated us through setting up the initial steps of using UpPromote. He also assisted in upgrading our plan which we are really excited to learn how to use and build our affiliate program with UpPromote.

Clara was fantastic, she looked into my questions, identified the issue I was dealing with and solved it all without me even having to ask her.

サポートサービス(ハンナ)はとても親切で丁寧に対応してくれました。 サポートサービスを利用した結果、ほとんどの問題が解決されました。 またuppromoteを利用する際、不明な問題が発生したら対応してもらいたいと思います。 SAIKOOOOOOOU!!!(Meaning is the best)

Up Promote is a fantastic app! It's incredibly intuitive and has truly helped me elevate my promotional efforts. I've seen great results since I started using it. What's more, the support, especially from Clara, has been exceptional – truly top-notch! Highly recommend it to anyone looking to boost their reach.

Clara was an absolute lifesaver. Within minutes of me reaching out, she jumped in with clear, step-by-step guidance that turned what felt like a maze of settings into a smooth, logical flow. She didn’t just fire off generic instructions she walked me through everything needed. What really stood out, though, was her empathy and enthusiasm. Clara celebrated the small victories! She kept her encouragement and kept my momentum going. Thanks to her, my affiliate dashboard is not only set up correctly but optimized for success, and I feel genuinely confident moving forward. If you get the chance to work with Clara, take it; her blend of expertise, patience, and genuine kindness is rare and invaluable.

This is one of the most perfect Affiliate apps for Shopify! Hannah's support service was absolutely the best! I really love it.

Have to admit, I have had great customer experience so far with UpPromote. Mina recently assisted me with an issue I had with one of our applicants to our program and she sorted it out almost instantly. Overall, although there is a bit of a learning curve for me, the software has been working well and the support has been stellar!

Barney at UpPromote has been incredibly patient and extremely helpful every time I require assistance. His responses are always prompt, clear, and solution-focused, which has made setting up and navigating the platform so much smoother. Truly appreciate his support and excellent customer service!

Easy to setup and manage. Their customer support is great, connected via chat to Clara and she resolved my problem quickly!