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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

Naos Kingdom

Jul 01, 2024  on Shopify

Great app, tons of features and complete control over nearly everything. They've also got great customer support, Barney helped me get everything up and running in just a few minutes.

Manjeri Skincare

Jun 30, 2024  on Shopify

Barney was awesome and helped to address limitations which have made administering our affiliate program a chore. I feel relieved that he helped to identify solutions to automate more features to provide a seamless experience with our affiliates.

HERLASHEXPERIENCE

Jun 30, 2024  on Shopify

so easy to set up & use ! if your having troubles with the app there is someone ALWAYS on standby ready to help in the chat! the best affiliate app i have used thus far! thank you UpPromote!& Gwen for the amazing customer service

Inspiranza Designs

Jun 30, 2024  on Shopify

The app works great. I am thankful to have an app that takes care of the payouts for me. The customer service is great as well.

DNA Hormonal Health

Jun 30, 2024  on Shopify

So far it's pretty straight forward but for all the slightly more complex issues, their support team are very skilled and helpful.

neten store

Jun 30, 2024  on Shopify

Easy to set up, simple visual design, easy for affiliate beginners as well. It's a nice app, highly recommended. Barney from the chat staff member always helps me when I ask them questions, he is always helpful. One day I asked him something, he answered me and finished what I asked within only three minutes. I was so astonished with his quick response. I often tell him on the chat “Thank you, as always.”

Otaku Ninja

Jun 27, 2024  on Shopify

Evans was and is still a dream. Answering me fast while i tackle him with a load of questions. Really happy with their support

The LittleOak Company AU

Jun 27, 2024  on Shopify

I had the pleasure of being assisted by Selina, who went above and beyond by sharing all the steps along with screenshots to make the process incredibly easy. Thank you so much

Vizari Sports

Jun 25, 2024  on Shopify

I’ve had a great experience with UpPromote Affiliate Marketing. The platform is easy to use, and their customer support team is very helpful and responsive.

nanoojas.net

Jun 25, 2024  on Shopify

After researching a handful of other affiliate apps for our shopify store, we decided to go with Uppromote. Not only has it been a seamless process to use, but they have all the features without breaking the bank. Gwen, Tommy, and Barney were the support staff we've worked with and we can't say enough good things about their customer service. They are prompt in the responses to questions, knowledgeable, and extremely helpful! Don't sleep on Uppromote Affiliate App, no regrets! We'll be upgrading the the next tier soon!

Terre De Mar

Jun 24, 2024  on Shopify

This app is fantastic, and the customer service, especially Evans, has been incredibly helpful with clarifications. I highly recommend it

Brolly Sheets AU

Jun 23, 2024  on Shopify

I recently had a question about the app and reached out to customer support. Tommy was incredibly helpful and responded very quickly. He not only answered my question thoroughly but also provided clear screenshots that resolved my concern immediately. His prompt and detailed assistance made the whole process smooth and efficient. Thank you, Tommy, for your excellent support!

GROOM UNDER

Jun 23, 2024  on Shopify

Would recommend using UpPromote for affiliate marketing. If you ever get stuck on anything the support team is great and very helpful.

SELFTRITSS

Jun 21, 2024  on Shopify

thank you so much selina for being so helpful.I look forward to using uppromote and increase my sales

DreadFactory

Jun 19, 2024  on Shopify

UpPromote lässt sich gut an die eigenen Wünsche und Anforderungen anpassen. Das Support-Team ist sehr kompetent und kümmert sich schnellstmöglich um die bestmögliche Lösung. Absolut empfehlenswert.

Matcha Botanicals

Jun 19, 2024  on Shopify

Son rápidos y siempre tienen una buena respuesta, no te da la sensaciónq ue estás hablando con una maquina que no te entiende

PractiPrep

Jun 19, 2024  on Shopify

I am loving the support that UpPromote has! Only had this app for a few days and already have two affiliates.. I do wish the chat with affiliates was in the free plan though. there is no way to contact affiliates in the app if your are on the free plan, gotta do it through their emails.

MBTEK

Jun 17, 2024  on Shopify

Being clear of what you need gives them the idea of how to help and they do it fast and in a efficient way. Thanks Evans! You were just great! =)

Keep Fit Fitness Store

Jun 17, 2024  on Shopify

All Tommy, Barney and Michelle have been very helpful. I ran into an issue with applying the correct commission percentage and Tommy came back promptly and gave a solution. Thanks Guys

RESTORE HEALTH PLUS

Jun 13, 2024  on Shopify

Customer service has been a life saver. Gwen in particular has been there to answer every question and help me through the process. Thank you guys for not only a great app but great customer service as well.

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