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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

RememberTag

Apr 16, 2024  on Shopify

The app is really good for affiliate management and Tommy helped me with all sorts of questions I had. Thank you so much. 100% recommend

Equisafety

Apr 15, 2024  on Shopify

This App is the BEST App on Shopify. Once your Influencers get the idea of it, you are going to make a lot of money and very easy to use. HIGHLY RECOMMEND and very quick to reply.

KEMESU

Apr 15, 2024  on Shopify

A new user of this app and the features are matches with my business needs. Besides, the support team is really helpful!!

Botanical Stone

Apr 15, 2024  on Shopify

Just setting this up now, had my questions answered straight away from Barney, he was super helpful and gave me great suggestions too

yujina

Apr 15, 2024  on Shopify

Really useful app. Makes the whole affiliate process super simple and hands-off! Evans was a great help with a super quick response time to all of my questions.

Creative Gifts

Apr 14, 2024  on Shopify

I cannot express enough gratitude for the exceptional assistance provided by Stark. Stark's expertise and patience were invaluable in resolving the issue, which I wouldn't have been able to navigate alone. Stark's dedication to customer service was evident throughout the entire process, ensuring a smooth resolution and leaving me thoroughly impressed. I highly recommend Stark and commend them for their outstanding support. Five stars without hesitation!

FUSIVE

Apr 12, 2024  on Shopify

The free app in itself is pretty decent, although you are very limited on you can and can't do with the FREE VERSION. I will however say that any issues you run into can be easily resolved by the support team, I spoke to Barney and he was extremely efficient and effective at resolving my issue. Issue was resolved instanteously with no hassle at all.

Date Lady

Apr 12, 2024  on Shopify

The team has been great with helping us get this set up. Shout out to Selina for her patience with all of our questions! Can't wait to see how this app helps us with affiliates!

The Bam Box

Apr 11, 2024  on Shopify

This app itself has been really easy to setup. Lots of videos and great documentation make it simple to follow instructions for most questions that pop up. I had one question about some of the special features and Gwen was incredible at explaining exactly what I needed to do and walked me through it.

All Things Girls Like

Apr 10, 2024  on Shopify

Great and Awesome! Customer service chat Tommy was soo helpful and very quick! Best affiliate app on Shopify and I have had several before, Dont hesitate!

For All Folks

Apr 10, 2024  on Shopify

The app performs quite well. I think it would be good to improve some details, but I don't know if it is technically possible. So congratulations to those who created this app and grateful for helping small brands. The service via chat is very good, especially there is a guy named Nick who makes an effort to respond and give clear solutions, his helps make understanding the app simpler.

sufficientc.com

Apr 10, 2024  on Shopify

I do not think this app is intuitive at all. However Nick was extremely helpful and knowledgeable and he deserves a 5 star rating.

Olaben

Apr 09, 2024  on Shopify

Tommy is really good at following up with the client so as to ensure that they are never left in the dark. Keep it up

Zigleys

Apr 05, 2024  on Shopify

just downloaded but just had super fast and pleasant response from Selina when I reached out for support on issue. Excited to continue using this app!

Spike Protein Detox

Jan 19, 2024  on Shopify

I think the program is very hard to figure out, especially ML, however, one of the agents Nick has been beyond amazing every time, he actually takes the time to help instead of just sending out links. He definitely goes above and beyond

marielove für neuen schwung.

Jan 18, 2024  on Shopify

Great app and great customers support service. Worked with Selina for just several minutes to customize styling and HTML structure of an affiliate registration page in a needed for our company way. Thank you so much!

THE IMANI MVMT

Jan 09, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ I had the most amazing experience with Barney and the customer service team at UpPromote while setting up my affiliate marketing program. Barney was not only incredibly knowledgeable about the platform but also went above and beyond to ensure that I had a seamless and successful onboarding experience. His attention to detail and patience in guiding me through the process were truly commendable. I felt supported every step of the way, and any questions or concerns I had were addressed promptly. The level of professionalism and expertise displayed by Barney and the team at UpPromote exceeded my expectations. Creating an affiliate marketing program can be complex, but Barney made it feel like a breeze. The personalized assistance I received speaks volumes about the dedication and commitment of UpPromote to customer satisfaction. I highly recommend their services to anyone looking to elevate their affiliate marketing game. Thank you, Barney, and the entire UpPromote team, for making my experience exceptional! ✨

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