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Customer reviews: UpPromote Affiliate Marketing

Develop by UpPromote

Reviews (4,128)

Overall rating
4.9

What Merchants Think

Merchants using "UpPromote Affiliate Marketing" often praise the app for its ease of use and the excellent support provided by the customer service team. The app is noted for simplifying the setup and management of affiliate marketing programs, which makes it particularly appealing to small businesses and new users alike. Merchants appreciate the app's ability to seamlessly integrate with Shopify and improve their affiliate management efficiency.

Key Strengths

  • Outstanding customer support, with many mentions of specific team members like Tanie, Tommy, and Barney.
  • Ease of setup and integration, especially with Shopify.
  • User-friendly interface and intuitive design.
  • Comprehensive features for managing affiliate sales, payments, and performance.
  • Responsive and knowledgeable support team available via chat.
  • Highly recommended for its reliability and positive user experience.

Common Concerns

  • Technical difficulties during setup for some users.
  • Issues with PayPal integration, requiring manual payment handling in some cases.
  • Lack of phone support and detailed onboarding services that cater to less tech-savvy users.
  • Occasional bugs and lack of certain advanced features.

Final Thoughts

Overall, "UpPromote Affiliate Marketing" is well-received in the merchant community for its user-friendly approach and superior support service. It is especially popular among users new to affiliate marketing and those operating on Shopify. While some merchants reported specific technical issues and desired feature enhancements, the app's strengths in ease of use and customer support generally outweigh these limitations. Highly recommended for businesses looking to efficiently manage their affiliate marketing endeavors.

MorgsPromos

Jul 13, 2024  on Shopify

selina was amazing and fast to get answers i needed. i dont remember the last time i had support that fast and efficient. holy shit.

Loopidoo

Jul 13, 2024  on Shopify

Ok, I am still studying the app, Barney is providing very good assistant, hope it will help on my sales.

The H Life

Jul 12, 2024  on Shopify

I struggle with all tech. Tommy was supportive and stayed with me until I understood how to get the job done. Very happy

Katukina

Jul 11, 2024  on Shopify

Still learning the ins and outs of UpPromote, but so far I am thrilled with my experience and especially the customer service. Nick was incredibly efficient, professional, and personable with me on UpPromotes chat support. They answered every little question I had haha. To me, the way customer service is handled is very telling of the company itself.

Automobilist

Jul 11, 2024  on Shopify

Excellent chat service! Unfortunally i am really punctual, therefore tiring. Tommy was up to the task! i am really satisfied!

AGEBOX

Jul 10, 2024  on Shopify

**Selina**的服务很周到,很贴心,这个软件最好的地方在于它支持中文,其次也有免费版的供我们使用

Cherub Baby

Jul 10, 2024  on Shopify

UpPromote Affiliate Marketing is a fantastic platform with quick and responsive customer support. Their live chat feature is especially helpful for addressing any questions we have about the platform.

BionicGym

Jul 09, 2024  on Shopify

Brilliant customer service team! Special shout out to Evans. Very helpful and quick to respond, efficiently addressing all issues. The integration into Shopify is seamless and perfect, making the entire process smooth and hassle-free. Highly recommend!

Shredded

Jul 09, 2024  on Shopify

Really good app, we need it for an MLM-structure and for multiple shops. As we have some specific needs I asked many questions to the support. Selina always replied really fast and took care of many questions we had. Thanks again Selina for your time :) As far as we tested it UpPromote works out pretty fine, so also compliments to the developers and other workers in the company.

MBTEK

Jul 09, 2024  on Shopify

Although I asked for help I did manage to figure it out before Nick showed up very attentively to provide assistance. I really do appreciate that he answered fast (I was much faster, haha), and how he was very detailed in how he could provide help. So, THANKS Nick!

MotoSet

Jul 08, 2024  on Shopify

Tommy was easy as to speak to, super quick and the the whole platform is pretty sweet to work with. Two thumbs up guys, keep up the cracking work.

Junglück

Jul 08, 2024  on Shopify

Uppromote is well organised and you can find your way around quite easily. They also have a great customer service that always responds quickly and is willing to find solutions! :)

Mirelle

Jul 08, 2024  on Shopify

I've had a great experience using UpPromote Affiliate Marketing! The setup process was straightforward, and the interface is very user friendly. The support team has been prompt and helpful whenever I've had questions. It's a fantastic tool for managing and tracking affiliate sales, and it's definitely helped boost my business. Highly recommend to anyone looking to start or grow their affiliate program!

ROI WATER UAE

Jul 07, 2024  on Shopify

Great and fast reply/help...listen to my wish, i am super happy with you guys. Looking forward for first affiliates.

Berry Red London

Jul 07, 2024  on Shopify

I am still new to this tool and had lots of questions. Chatted with Selina who is awesome by the way and helped me figure out of few things. The speed of response was amazing. I will continue to use the app and review it as i go along.

prime picks

Jul 07, 2024  on Shopify

I highly recommend UpPromote as a fantastic tool for my affiliate marketing efforts. It's user-friendly, effective, and has met all my needs for managing influencer partnerships. I'm very satisfied with the results and the support provided. Additionally, they offer very quick support.

Lyonsleaf Republic of Natural Skincare

Jul 07, 2024  on Shopify

Thorough, quick to respond and always have an answer to my query. 'Barney' (pretty sure that has to be more than one person as its always Barney!) is very helpful and even demonstrated with an example in screen grabs which was most useful . Many thanks.

Verified Shungite

Jul 04, 2024  on Shopify

The online onboarding representative, Gwen, was very helpful and made the difference. The number of options is overwhelming, and the app seems to be very limited unless you do upgrades, but honestly, for a starter like me, the single affiliate "test" option was everything I need to start. If I were to suggest anything, I would say to the developers to calm down on the locked out upgrade option visibility, it is very intimidating - with paid levels of up to $800 a year, it leads you to think that the app is not useful until you hit a pro level. The developers should allow you to "warm up" to the app and not scare people off. I almost went shopping for a different app.

Mommies Depot | Make Motherhood Easier

Jul 03, 2024  on Shopify

Gwen from the Uppromote team provided an excellent customer support. The response was very quick and detailed.

Taiku

Jul 01, 2024  on Shopify

Nothing but great things to say! Tommy is always there to provide great support and helps with customizing our affiliate pages to make sure they perfectly match our brand and look just the way we have imagined!

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