The support team is just amazing. They are very understanding, responsive and professional. Plus, the app is great and seamless with numerous helpful resources available, we are very satisfied so far.

Tanie and Clara were fantastic. They Quickly answered all my questions and also provided additional information for me to read and or review via videos. Can't thank them enough...what a great customer experience!

great experience and very polite to me and resolve my query within seconds the all team is cooperative and very polite .

Amazing app and highly customizable. perfect for what I was looking for. Affiliates get a dashboard, can track everything, I can make payments. the team and especially Evans went above and beyond and really helped me in customizing the registration form exactly how I wanted it. also like their features. overall very happy.

UpPromote is easy to use and makes managing affiliates smooth and straightforward. Setting everything up was simple, and the customer service is fantastic. Special thanks to Tanie for always being quick to help and super friendly—really appreciated! Highly recommended for any Shopify store.

Simple to use! But it goes a long way when the customer service is top notch! Tanie was thee best help ever :)

Clara was helpful in answering my noob questions: Things like if I do a manual payment, should I wait to approve a referral till after a return window (it's up to me) and the Free Version still tracks past the 200 referrals, but then you have to upgrade your plan to add any additionally. Plus, there's no performance fee on the free plan (as of 7/31/25). She was very detailed in her response, which I find helpful! Thanks again!

I had a great experience with UpPromote’s customer service. Tommy was incredibly helpful and guided me through my confusion with navigating the system. He was patient, clear in his explanations, and made sure I understood each step. Thanks to his support, I was able to get everything set up smoothly. Highly recommend!

We are very new to this app....but I do want to say that Tanie (customer support) has been SO helpful and kind. She's answered all of my questions and helped me in areas where we were stuck. She gives amazing service.

Tanie, helped me with understanding how to customize my registration form to my website and with a particular feature i was interested in. Awesome app so far!