It says the installation is free, but when you install the app. They provide you 14-day free trial. Once the trial is ended, they don't discontinue. They charged you automatically and said it's based on Shopify rules. You need to check your plan description on this page and be really careful!! It's a trap. Really shame on you guys. You stole my money and refuse a refund.

It took Tommy a minute to respond and just 30 seconds to help me with a minor query, but it made an excellent first impression as I’m just getting started with UpPromote.

I have had the best customer service ever with this plugin in shopify and many of my problems have been solved through customer service. I highly recommend using this plugin!

Great product. I'm on the free version right now, though i trialed the pro version, and can say for smaller shops this product is also great!

Haven't used the app yet, but setup was easy and when I needed support with setup details Clara was very efficient and helpful.

The app feature is already exceeding my initial expectations. Customer service was also very helpful in getting me started.

Evans is very helpful - i was stuck trying to figure something out for days and he comes along and its done in minutes... Amazing massive help.

Great app so far, just signed up and have been playing around with the options. Customer service is great and quick! Tommy has helped solved my issues and answered my hundred questions. Fantastic, keep up the good work!

Tanle was my chat box customer service rep who answered all of my questions in a timely manner. And she assisted me with customizing a feature on my registration form. She was very friendly and efficient. And when I was having a challenge navigating to the appropriate section on the Up Promote site she screen shot the location of where to go. This has been the best customer service I have ever had in a very long time. Well done Tanle and Up promote

Huge thanks to Tommy for his amazing support! He addressed all my concerns with patience and professionalism, and made sure every issue I had was fully resolved. I truly value the high-quality support I received. Really happy with the service — highly recommend