90-95% of affiliates are from Vietnam/Thailand and will run campaigns on your brand name directly to steal a few orders. Only good if you don't use the marketplace I guess - but then, other apps do it better.

Tommy and many of the team members are extremely helpful! We are loving UpPromote so far, and when we do hit hiccups, the team helps us every-time.

This app took me a little while to get set up (1 day), however, the instructions were clear and Tanie was able to guide each step of the way. Super helpful, and the fact that they have 24/7 support is great too.

Haven't used that app that much but their customer support is great, Tommy helped answer all my questions.

Barney provided exceptionally prompt responses and efficiently resolved my inquiry. His quick problem-solving was greatly appreciated!

I had a great experience with Clara. She was very helpful with my question and made some great suggestions.

We recently deleted this app after experiencing too many issues with scammers trying to claim commissions on sales that were not legitimately theirs. The most recent case involved a customer who received a 50% discount code from us as part of a product exchange. Somehow, when the sale came through using the unique, one-time-use code, it still got picked up as an affiliate sale — how this happened is unclear, but it's not our responsibility to investigate or solve. Be very cautious if you're considering this app!

Really great support. Fast and competent. Features and price is fine. All in all, I can recommend this app.

Clara has been absolutely amazing with her level of service. Everytime I needed a quick question answered shes been able to give me the answer in chat, or find an alternative solution for my needs. Super attentive and the app is great, very flexible and does everything you need from an affiliate program. Look forward to seeing this app grow from strength to stregth.

So far, my experience with the app has been fantastic! The technical support team is incredibly quick and helpful. I had a small issue setting something up, and within minutes, I had clear and friendly guidance that made everything so much easier. They even went above and beyond by giving me extra tips to optimize my setup even further. Honestly, one of the best support experiences I've ever had — highly recommend!

This has been such a frustrating experience of not being able to get someone to walk me through the various options and set it up. I've been working with marketing for many weeks now with no success and lots of frustration. But tonight, I got CLARA and we were probably on CHAT for almost 3 hours. She was wonderful, patient, and answered all my questions and got me set up finally to be able to have my 20 affiliates finally be able to work with this system. I can't thank her enough for working with me and helping me immensely. I give her a 10+

We recently added the app to our store to start a Brand Ambassador program, and I had quite a few detailed questions about how to set everything up — from commission tiers to custom rewards and discount codes. Barney was incredibly responsive and clear, answering each point quickly and making sure I understood how everything could work. He even helped me figure out how to integrate our existing sign-up page with the app. Really impressed with the level of support — it made the whole process much smoother!

Great app for growing your business and getting new customers. If you have a good product like we do and just need help marketing it, affiliate marketing is a great system for it and this app makes it easy. great customer services as well. highly recommend.

I love the Upwork app—it's user-friendly and efficient. Additionally, the support is fantastic! I've been communicating with Gwen, who has been incredibly responsive and helpful in resolving my issues.

I received a lot of help with clear and quick instructions. I’ll definitely trust the support team again in the future. Tommy was a great help in setting up exactly what I needed – very professional and efficient!

At present, the process is relatively simple, and the customer service staff are more patient in solving problems.

Just worked with Hannah to answer some questions regarding different commission rates. She was super helpful and knowledgable and gave great customer support!

We just starting using UpPromote app and so far it's been amazing. They give our affiliates QR codes that track their clicks for us. It made affiliate promotion very easy for our business. I had some simple setup and onboarding questions and Tommy from support answered the chat immediately, answered all of my questions, and even tested the entire system for me. This kind of service is invaluable and we are extremely grateful for it. If you're considering this app, just know that the support team will be there to help you with a real person, quickly if you need anything.

Making sure I get the most out of a great app! Hannah was outstanding. She understood exactly what I needed for the affiliate registration, walked me through the steps in plain english, and had everything working in minutes. Clear, fast, and genuinely helpful—5-star support.

UpPromote works really well for our affiliates. It's a great system that works mainly on its own with minimal issues. Tania along with the other tech support are always helpful as we encounter any issues that arise. Thanks!