The Customer Service and Chat option is Fantastic. I installed this all by myself and it has definitely paid off! You can do it!

What a scam this is! We never used the app, and even uninstalled it, and are STILL being charged a hefty monthly fee every month with no way of cancellation. We are now in contact with Shopify Support to try to find a solution and a refund. What a hassle!

We’ve had a great experience using UpPromote for our affiliate program. The platform is user-friendly, quick to set up, and makes it easy to manage affiliates and track performance in one place. The features are practical and well thought out, especially for growing brands. Support has been prompt and supportive, even on a Sunday, which makes the experience even better. Definitely a tool we’re happy to continue using. :)

Tommy was amazing! 10/10 service and extremely quick response times. Went above and beyond to help me set up the Affiliate Sign Up form and connecting me with the dev team to help out.

I worked with Tanie she is so fast and she has great customer service and they are open on Christmas.

Excellent and efficient customer support! A shoutout to Tanie—she helped me navigate around the app and was really quick and patient! Thank you!

We’ve had a fantastic experience so far, a great product paired with outstanding support. Responses are very quick and the team is always there to help, which makes the app extremely easy to navigate. We’re very happy with it.

Tanie from UpPromote was extremely helpful and supportive throughout my experience. She patiently understood my concerns, explained everything clearly, and guided me step by step until the issue was resolved. She was very polite, professional, and responsive, which made the entire process smooth and stress-free. Truly appreciate her assistance—great support experience!

I got Mina's help and she was wonderful, easy to communicate with and dedicated. One can only wish to have this positive customer experience in other places. Top notch!

We are still learning how to use the tool and testing the different plans. So far, it seems quite useful, and we are planning to try the Professional plan. Today we received support from Mina, who was able to help us with some of the questions we had. We hope to continue making progress with the platform. Thank you very much.

Mina was a fantastic support rep! Help me with all my questions, was quick to resolve all my issue while also being pleasant and patient. I highly recommend.

UpPromote has been working extremely well for us. The support team is outstanding—especially Tanie. Her professionalism and prompt responses saved me a tremendous amount of time. She clearly understands the product and provides accurate, efficient help whenever needed. Highly appreciate the support and highly recommend UpPromote.

I think this program is the best out of all the affiliate programs I've used however WARNING do not open your system to the affiliates Market I got a lot of sign ups and a lot of scam orders. they figured out a way to steal your own customers and make money without putting in effort . I thought I would be getting new sales since these are new affiliates but I paying affiliates to give me my one loyal customers. promote your program link to your own audience

Tanie was incredibly helpful and patient throughout the whole process. She explained everything clearly and made sure all my questions were answered. Really appreciate her support — great experience overall!

Always good service with them! Tanie is quick to respond and has a in depth knowlege of the platform.

Evans, the support team is really helpful. He helps me with steps by steps, so i can immediately implement it. Thank you. We're a happy customer.

Just starting with the app and Tanle in customer support was fast, friendly and extremely helpful. Great support and service!

Exceptional support! The agent clearly explained a complex issue and provided practical, step-by-step solutions. Their patience and professionalism were greatly appreciated. A perfect 5-star experience. Thank you!

Excellent support. Immediate response. Immediate solutions! We use UpPromote across several sites. We find that our continued support of this amazing affiliate app is totally based upon the support given by their team. Tanie helped us today and is an example of the amazing support team members.

Customer service is always responsive and extremely helpful, solutions are always found within minutes. 10/10 service!