Big thanks to Gwen for helping me solve my issue with the app! She was super helpful, patient, and quick to find a solution. Really appreciate the support—made a frustrating situation so much easier. Thanks again, Gwen!

I have not used the ap yet- just signed up so this is not a review about the ap itself. customer service answered question clearly about free plan, although the fact that I had to seek clarification about this in the first place says a bit about transparency.

UpPromote is very intuitive and easy to navigate, and it works super smooth with Shopify. The customer support is helpful and attentive, I got such great supper, as well as helpful suggestions from Hannah when chatting with her.

Fantastic support! Anytime we have an issue or question the UpPromote support team is quick to respond and resolve. The app itself is intuitive and is exactly what we needed to operationalize our affiliate program. Special thanks to Evans who recently helped me with a recent support ticket - prompt and friendly help to get the issue resolved almost immediately!

The problem was resolved quickly and effectively. The support agent (Stark) provided a clear and concise solution that worked perfectly. The communication was excellent. The support agent kept me informed at all times and made sure I was satisfied with the solution.

I spoke with support service (Tanie) she was incredible and answered all of my questions super promptly! I was so grateful to have that help right when I needed it without having to wait!

I had some difficulties at first, not due to the app, but due to my not familiar with the interface. I worked with Stark and he was VERY helpful!

Tommy and the team have been a brilliant help in getting our Affiliate Programme off the ground. Especially moving into multiple storefronts, the transition has been easy and seamless. Highly recommend for any company seeking a shareable platform to grow their affiliate campaigns.

The app works very well, and the support is pristine. Every time I ran into some problems, the support is not only very very fast, but also adequate solutions and good answers. I feel I'm not alone. Superb!

Just started using UpPromote and so it is early days, but the support to get it setup correctly has been great with the support team happy to making changes outside of the standard config.

Haven't fully utilized the app yet, but the customer service while we get everything set up has been great.

As a startup currently using the free plan, I’m really impressed with UpPromote. The features are user-friendly and perfect for getting started with affiliate marketing. What stood out the most is their customer service—super quick and helpful every time I’ve reached out. Highly recommend for small businesses looking to grow!

We had some questions before the initial launch of our affiliate program and Gwen was able to provide answers without missing a beat. Her support was exactly what we needed and when we needed it most! Thank you for all of your help Gwen!

It's a great app and works very well. It has all the features you could want. The customer support is great and very fast to respond.

The customer support is amazing (thanks Tommy!) and I was able to set up my entire affiliate program in under an hour!

Tanie was patient and very helpful! Responded quickly and offered a reasonable solution. Thanks for the support!

I am still getting a feel for the app as I am yet to work with Affiliates. I do think that Having Affiliates already linked to your Program would bring in more customers. Its not easy Finding Affiliates especially if your Store name is not known yet. Based on the help i just received, Evans was quick to respond and assist with my questions. The only problem i have is trying find Affiliates. I wish it was easier on this app unless i am mistaken.

A robust, easy-to-use affiliate app that does most of the heavy lifting for our affiliate program! So far there hasn't been a lacking feature or missing setting, and it's just been a great, smooth experience. Customer support is also prompt, courteous, & helpful every time we've reached out. Today we spoke with Clara about how to make an adjustment to a specific setting, and we had our answer in a matter of minutes!

Great customer service - Tanie helped me with all my questions and was able quickly and efficiently help me set up my affiliate program!

Tommy from Tech Support was incredibly helpful and accommodating with my request. While the Dev Team is offline on weekends, he reassured me that he would forward my request to them and ensure it gets handled on Monday. He also promised to update me once it's completed. His politeness, kindness, and responsiveness made the experience seamless. We’re excited to explore more features of UpPromote and maximize its potential for our affiliates!