We've been using this app to keep track of our affiliates, get them their payments, and create coupon codes for them as well. Any issues we've had have been helped right away by their fantastic customer service teams. Today I spoke with Mina about an issue an affiliate was having being able to enter their payment information. Mina was very helpful and quickly got me the steps to help them to access updating their payment information. Knowing the customer service team is there to help even with small issues has made this experience that much better.

I had a great experience with the app! Tanie answered all my questions brilliantly — even the odd ones — with patience and clarity. The support was super helpful and made everything much easier to navigate. I really appreciate the excellent customer service!

I had an amazing experience with Tanie she replied quickly to all my needs and questions. If I could give her 10 stars I would.

So far love the app very easy to use. Tanie was great and knowledgeable! She worked on the problem as far as we could go, but working with the tech team behind the scenes to get it up and running.

great help, great patience, great entusiasm and passion. So sweet, she helped me to choose to upgrade the plan.

Mina was such a pleasure to speak with. She was knowledgeable and had quick answers for my many questions. Much appreciated!

Needed help for third-party integration, and The bot app immediate connected me to a person, Mr. Tommy. Helped me sort the issue out.

So far so good! I just started using the app, but it seems very easy to use and the customer service was quick and helpful the first time I reached out.

First time setting anything like this up and whilst if I had took the time to have a play I would have figured it out by myself as it really is quite straightforward. But I didn't try and figure it out myself! Instead I just jumped on the chat and was help massively by Mina who was really patient and answered all my questions and clearly explained what I needed to do. Fantastic support thank you.

Très bonne application et simple d'utilisation. J'avais néanmoins quelques questions sur le fonctionnement de l'application et Mina m'a été d'une très grande aide. Elle a su répondre à toutes mes questions. Mina est d'une grande gentillesse :-)

Uppromote is easy to use and quick to respond when you need help. I have worked with Tanie on multiple occasions and she always responds quickly and always provides great instructions as well as ensures I am set up properly.

An outstanding customer service! The answers are always quick, clear, and precise. Special thanks to Tommy, Evans, and Eva, who were particularly available and efficient: every time, they took the time to listen, explain, and suggest the right solutions. It’s truly a pleasure to deal with such a professional and friendly team. Thank you again, it really inspires confidence for the future!

Great support! I was transferred directly from the chat bot to an employee without having to wait long. Tommy from UpPromote Support helped me right away and solved my problem. This makes support fun! Thank you, Tommy, for your quick help!

Customer support is very responsive and helpful. Mina has been very effective with answering all of my questions.

Tanie, this is for you. I really appreciate the way you helped me when I was really overwhelmed and stuck in between. People like Tanie are super-amazing supporters !!

I had an issue figuring out how to add an old order to a new affiliate, and Tanie from UpPromote went above and beyond to help me. She was patient, clear, and walked me through the process until everything was working smoothly. I really appreciated her professionalism and quick support — it made what felt like a complicated problem super easy to solve. Thank you, Tanie!

Mina is fantastic. The customer service is top-notch, and I greatly appreciate the timeliness of responses to help me become more comfortable in using this app.

Tommy from support deserves more than just 5 stars! He is extremely knowledgeable, patient, and eager to assist with any questions or concerns. His professionalism and dedication truly stand out and made my experience smooth and stress-free. Thank you, Tommy, for going above and beyond!

Tanie was helpful with helping me to understanding how to embed the affiliate forms into my store and clarifying whether additional apps were needed.

I had an issue where I wanted to set up a discount code for my affiliate but I could not apply it to my bundle product in the shopify shop. I did not know what do to. Thank god Clara was able to help me. She analyzed the problem within seconds and found a solution right after it. She was so kind and helpful, I really appreciate your effort Clara!