Best Shopify Survey Apps 2025

Survey Daddy is a user-friendly mobile application designed to streamline the process of creating, distributing, and analyzing surveys, making it a valuable tool for businesses and researchers alike.

• Intuitive Interface: The app offers a straightforward user experience with easy navigation and survey creation tools.
• Customizable Templates: Provides a wide range of customizable survey templates to suit various needs and industries.
• Real-time Analytics: Offers immediate data analysis with graphical insights to help users make informed decisions quickly.
• Cross-platform Distribution: Supports multiple channels for survey distribution, including email, social media, and embedded web pages.
• Secure Data Management: Ensures the safety and confidentiality of user data with advanced encryption techniques.

Survey Daddy stands out for its simple yet robust design, allowing users of all technical abilities to create professional surveys effortlessly. Reviews highlight the app's seamless data analysis capabilities and reliable customer support, often noting its exceptional ease of use and comprehensive feature set as major advantages, resulting in high satisfaction ratings.

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

• Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
• Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
• Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
• Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
• Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

DingAI is a cutting-edge questionnaire and poll app designed to enhance your e-commerce conversion rates by unveiling the reasons visitors hesitate to purchase. It features a smart polling widget that strategically displays a crucial one-question survey at the optimal moment, effectively addressing potential customer doubts. The app's survey mechanism gathers real-time objections and utilizes sophisticated AI to analyze and rank these responses based on their impact on conversion rates. By leveraging these insights, businesses can identify and resolve conversion rate challenges, contributing to increased sales. Furthermore, DingAI's user-friendly dashboard provides a comprehensive overview of revenue, customer feedback, and conversion metrics. The app also supports multilanguage surveys via the Theme App Extension, allowing businesses to deploy them swiftly. Boost your conversion rate with DingAI's intelligent survey solutions.

Affiniv NPS, Post Order Survey is an intuitive application designed to streamline the creation and distribution of Net Promoter Score (NPS) surveys. It automates the process of sending surveys to customers after they place an order and provides a dashboard for comprehensive analysis of customer feedback.

• Automated Survey Distribution: Automatically send NPS surveys to customers after order placement via Email or WhatsApp, complete with reminders to boost response rates.
• Cross-Platform Flexibility: Allows survey dissemination through multiple platforms, including Email and WhatsApp, ensuring broad customer reach.
• Enhanced Response Rate: Increase engagement by embedding scores directly in emails and utilizing automated reminders.
• Robust Analytics Dashboard: Offers a dashboard with segmentation and tagging features to analyze responses and extract meaningful customer insights.
• Business Scalability: Suitable for brands of all sizes to enhance products and processes based on customer feedback.

The app is highly rated by users for its ease of use, effective automation features, and insightful analytics that help businesses better understand customer experiences and improve their offerings.

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

• Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
• Pre-built Templates: Access a library of customizable survey templates for quick implementation.
• Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
• Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
• Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

Scope - Simpler Surveys is a powerful tool designed to help you effortlessly gather feedback from your customers through intuitive surveys. With its easy-to-use interface, creating and displaying surveys on Thank You and Order Status pages is a breeze, thanks to seamless integration with the Checkout Extension app. As responses pour in, you can review them in real-time and apply custom filters for deeper insights into customer behavior and preferences. The app features a visual question builder with a zero-code, drag-and-drop functionality, making survey creation accessible for everyone. Additionally, Scope supports one-touch integrations with platforms like Slack, with more integrations on the way to enhance your workflow. Whether you're looking to improve customer satisfaction or refine your operations, Scope equips you with the insights you need through unlimited feedback collection.

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

• AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
• Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
• Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
• Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
• Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

Smartify is a friendly and fully customizable app that lets you create post-purchase customer surveys and NPS without any coding. It allows users to create unlimited questions and gather unlimited responses from customers, offering insights to enhance the buying experience and address potential objections.

• Customization: Fully customizable surveys that require no coding skills for setup.
• Unlimited Questions: Create and ask limitless questions to obtain extensive feedback.
• Unlimited Responses: Collect an unlimited number of responses to gather comprehensive customer insights.
• Submission Breakdown: Analyze survey submissions by response count, order value, and more.
• Targeted Surveys: Use smart rules to target specific customer types for relevant feedback.

The app's outstanding advantage is its exceptional customer service, highlighted by prompt, knowledgeable, and well-communicated support, as praised in user reviews with a top rating of 5/5.

Grapevine Post Purchase Survey is a powerful tool that provides valuable insights through customer surveys, enabling businesses to make informed, data-driven marketing and operational decisions. It helps optimize marketing spend by identifying top-performing channels and allows delivery of satisfaction surveys throughout the customer journey while collecting important zero-party data.

• Optimize your marketing spend: Discover attribution insights that drive business growth by identifying high-performing marketing channels.
• Multiple survey types: Offers a variety of survey types, including fixed response, freeform text, and Net Promoter Score (NPS) surveys.
• Simple set-up: Features an intuitive user interface supported by a dedicated support team to ensure easy implementation.
• Unlimited surveys and responses: Allows unlimited data collection to gather valuable zero-party insights from customers.
• Your survey, your way: Fully customizable with no Grapevine branding, providing flexibility in survey design.

Grapevine Post Purchase Survey stands out for its simplicity, easy setup, and powerful data collection capabilities. Users consistently praise its intuitive user experience and stellar customer support, emphasizing the attentiveness and expertise of the support team. It seamlessly integrates with Shopify, and its fair pricing makes it an invaluable tool for gathering insightful customer feedback.

Free Plan Available

Bonus Tool: Understand the Why Behind Customer Actions with Gojiberry
While heatmaps, session replays, and funnel analytics help track what customers do on your Shopify store, they don’t always tell you why customers abandon carts, choose certain products, or complete purchases. That’s where Gojiberry comes in.

Gojiberry is a powerful Shopify survey and quiz tool that enables you to ask your customers directly through:

Post-Purchase Surveys – Understand why customers bought and what influenced their decisions.
Pre-Purchase Pop-Up Surveys – Gather insights before checkout to reduce abandonment.
Product Quizzes – Personalize the shopping experience and recommend the right products.

With Gojiberry’s beautifully designed and fully customizable surveys, Shopify merchants can collect valuable zero-party data and optimize their store based on actual customer feedback, not just behavioral tracking.

Combine Gojiberry with the store activity apps above for a full-circle approach: Track customer behavior + Ask them why + Optimize your store!

Try Gojiberry for Free! 

AI Post‑Purchase Surveys is designed to simplify the process of understanding your customers through AI-powered survey creation and data analysis. With effortless setup and insightful analytics, it's an essential tool for scaling your brand by harnessing customer feedback efficiently.

• Effortless Onboarding: Launch your first survey in under five minutes for quick feedback collection.
• AI-Generated Surveys: Automatically create surveys tailored to your needs, eliminating the guesswork in question selection.
• Week over Week Analysis: Track and evaluate the performance of your surveys over time to understand trends.
• Automated Insights: Gain actionable insights from customer data without needing advanced analysis skills.
• Customer Audience Segmentation: Deeply understand customer segments to tailor and enhance your marketing strategy.

Users praise AI Post‑Purchase Surveys for its ease of use and time-saving capabilities. Reviews highlight the app’s ability to provide in-depth insights without requiring technical expertise, making it highly recommended for businesses looking to grow through customer feedback.

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.

Survser ‑ Popup Surveys is a powerful Shopify app designed to help store owners gather customer feedback effortlessly through engaging popup surveys. This tool provides actionable insights to improve products and enrich the user experience, catering to both individual entrepreneurs and expanding brands.

• Customizable Surveys: Allows surveys to be styled to match your brand colors for a cohesive customer experience.
• Flexible Triggers: Offers control over when and where surveys appear, enhancing targeted feedback collection.
• Exit Surveys: Provides insights into why visitors leave your store, helping to enhance retention strategies.
• Survey Dashboard: Enables easy analysis of responses for simplified interpretation and decision-making.
• Instant Email Notifications: Keeps you updated with all feedback via email, ensuring you never miss a response.

According to the app's reviews, Survser ‑ Popup Surveys stands out for its user-friendly interface and ease of customization, allowing for seamless integration into any store. Users have praised its quick and insightful feedback collection that aids in fine-tuning marketing strategies and improving overall customer satisfaction. The instant email notifications are particularly appreciated for timely updates on survey responses.

Asklayer Post Purchase Survey is a robust tool designed to enhance business decision-making by providing actionable customer feedback. It offers per-question reporting with in-app charts and the functionality to export raw data for personalized analysis. The app supports unlimited surveys with various question types and advanced features to obtain comprehensive answers.

• Comprehensive Survey Options: Offers unlimited surveys with over 15 question types and page skip-logic for tailored feedback.
• Advanced Targeting Features: Equipped with multiple targeting rules, including per-page, per-product, and user-based targeting for precise audience engagement.
• Integration Capabilities: Seamless integration with platforms like Shopify, alongside webhooks, to streamline your operations.
• Post-Purchase Automation: Facilitates post-purchase and email follow-up surveys for enhanced customer interaction and feedback collection.
• User and Marketing Enhancements: The ability to tag users based on their responses enables personalization and marketing enhancements.

Outstanding Advantages of the App: Asklayer Post Purchase Survey is praised for significantly improving response rates compared to other survey apps. Users appreciate the mind-blowing AI features and seamless integration with existing workflows and automations. The platform's strength in revenue attribution and its user-friendliness are notable, with reliable customer support that resolves issues quickly and effectively.

SEA Post Purchase Survey App simplifies the process of gaining actionable customer insights. Offering ready-to-use survey templates for post purchase events, NPS evaluations, and marketing attribution, it enables businesses to refine their marketing strategies effectively. Surveys are centralized for easy management, complemented by detailed poll tracking and dynamic analytics, helping identify reasons for checkout abandonment and improving customer engagement through strategic thank you page distributions.

• Comprehensive Survey Templates: Access a variety of surveys including post purchase, NPS, and marketing attribution to fit your needs.
• Centralized Management: Organize and manage all surveys in one location, ensuring efficient tracking and actionable analytics.
• Abandoned Checkout Insights: Utilize specialized templates to understand why customers didn’t complete purchases.
• Enhanced Customer Engagement: Increase response rates and NPS through customized survey distribution on thank you pages.
• Dynamic Analytics: Visualize customer preferences and pain points through impactful chart representations.

This app is particularly praised for its user-friendly interface and being accessible for free, as highlighted by users. Even though some users wish for more customizable features, its ease-of-use and substantial free offerings make it a standout survey tool in the market.

Neowauk ‑ Survey, Quiz, Wheel is a versatile app designed to enhance customer interaction through gamified popups. It allows you to capture leads, collect feedback, conduct product quizzes, and more, with a range of customizable templates and an intuitive WYSIWYG editor.

• Gamified Popups: Create engaging popups that can capture leads, gather feedback, and promote interaction.
• Product Recommendation Quiz: Help customers discover suitable products with tailored quizzes.
• Interactive Games: Add Spin and Wins, Flip Games, and Scratch and Win to boost customer engagement.
• Customizable Templates: Access a variety of templates for different popup types, fully customizable through a user-friendly editor.
• Conditional Logic: Utilize logical paths to personalize survey or quiz questions based on user responses.

According to user reviews, Neowauk stands out for its intuitive ease of use and effectiveness in increasing customer engagement. Users praise the variety of customizable options and report noticeable improvements in lead generation and customer interaction.

Delighted Post‑Purchase Survey is a powerful tool for automatically sending surveys to customers following order fulfillment, enabling businesses to gauge loyalty and address customer feedback effectively. It streamlines the oversight of key customer pain points and integrates seamlessly into various eCommerce platforms.

• Automated Surveys: Automatically dispatch surveys to customers after order fulfillment, ensuring timely feedback collection.
• Customer Loyalty Metrics: Utilize various survey options to measure and act on customer loyalty signals, helping businesses retain their customers effectively.
• Comprehensive Reporting: Offers detailed reporting to easily understand and manage customer pain points and feedback for swift action.
• Extensive Integrations: Features over 40 integrations with popular tools like Klaviyo, Zapier, and Slack, facilitating smooth feedback incorporation into eCommerce workflows.
• Branded Survey Designs: Customize surveys with your logo and branding for a cohesive and aesthetically pleasing customer experience.

According to user reviews, Delighted Post‑Purchase Survey stands out for its effortless integration with multiple platforms, robust customer insights, and user-friendly setup. Customers have praised its capability to enhance customer loyalty through insightful metrics and timely feedback analysis.

LoudHippo Post Purchase Survey is an innovative tool designed to provide a full picture of marketing attribution by using post-purchase surveys. It moves beyond traditional pixel-based methods to offer deeper insights into where and who your orders are coming from, enabling strategic investments in challenging-to-track marketing channels.

• Comprehensive Attribution: Understand exactly where and who each order is coming from with ground truth data collected from customers.
• Flexible Surveys: Start with pre-built attribution surveys or customize your own to gather precise insights.
• High Response Rate Design: Utilizes a user-friendly, one-click survey design on your order status page, resulting in high response rates.
• Versatile Functionality: Conduct surveys both online and in-store through Shopify POS to cover all sales channels.
• Data Integration: Easily use collected data across platforms like Shopify Flows, Klaviyo, Google Analytics, and Sheets for enhanced analysis.

The app's outstanding advantages lie in its ability to provide a more accurate and comprehensive view of marketing attribution, with users praising its integration capabilities and high response rates. Additionally, its customization features and cross-channel insights are highly valued, making it a preferred choice for marketers seeking in-depth analytics.

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.