Best Shopify Survey Apps 2026

Survey Daddy is a user-friendly mobile application designed to streamline the process of creating, distributing, and analyzing surveys, making it a valuable tool for businesses and researchers alike.

• Intuitive Interface: The app offers a straightforward user experience with easy navigation and survey creation tools.
• Customizable Templates: Provides a wide range of customizable survey templates to suit various needs and industries.
• Real-time Analytics: Offers immediate data analysis with graphical insights to help users make informed decisions quickly.
• Cross-platform Distribution: Supports multiple channels for survey distribution, including email, social media, and embedded web pages.
• Secure Data Management: Ensures the safety and confidentiality of user data with advanced encryption techniques.

Survey Daddy stands out for its simple yet robust design, allowing users of all technical abilities to create professional surveys effortlessly. Reviews highlight the app's seamless data analysis capabilities and reliable customer support, often noting its exceptional ease of use and comprehensive feature set as major advantages, resulting in high satisfaction ratings.

POWR: Customer Survey | Poll helps businesses understand what motivates sales and what deters customers. By gathering post-purchase feedback, users can refine marketing and sales strategies. The app offers satisfaction surveys and polls focused on various aspects like store layout and product selection, backed by integrations and pre-built templates for ease of use.

• Multiple Survey and Poll Creation: Create unlimited surveys or polls to gather diverse customer insights.
• Auto-Saved Data: Survey and poll data is automatically saved to the Responses Dashboard for easy access and analysis.
• Instant Alerts and Sync: Receive immediate email alerts for responses and sync data with Google Sheets for seamless process integration.
• Diverse Field Options: Utilize options such as dropdowns, multiple choice, email inputs, images, and star ratings for customized surveys.
• Security Measures: Add reCAPTCHA to prevent spam and safeguard the integrity of your data collection.

The app's outstanding advantages include ease of use, extensive customization options, and exceptional customer service. Users consistently praise the app for its intuitive interface and fast, reliable support that goes the extra mile to resolve issues and aid in customizations, earning high satisfaction ratings.

Compra Post Purchase Surveys is an intuitive tool designed for businesses to seamlessly gather valuable customer insights through post-purchase surveys. This app integrates effortlessly with your checkout flow, ensuring feedback is captured at the most opportune moment. With a range of expert-verified survey templates at your disposal, you can quickly gauge customer satisfaction, identify purchasing trends, and understand customer attribution. Compra offers a real-time feedback dashboard, providing actionable insights that can help refine your business strategies. The one-click survey integration makes setup straightforward, allowing you to focus more on decision-making and less on implementation. Transform your customer feedback into a powerful tool for growth with Compra.

Affiniv NPS, Post Order Survey is an intuitive application designed to streamline the creation and distribution of Net Promoter Score (NPS) surveys. It automates the process of sending surveys to customers after they place an order and provides a dashboard for comprehensive analysis of customer feedback.

• Automated Survey Distribution: Automatically send NPS surveys to customers after order placement via Email or WhatsApp, complete with reminders to boost response rates.
• Cross-Platform Flexibility: Allows survey dissemination through multiple platforms, including Email and WhatsApp, ensuring broad customer reach.
• Enhanced Response Rate: Increase engagement by embedding scores directly in emails and utilizing automated reminders.
• Robust Analytics Dashboard: Offers a dashboard with segmentation and tagging features to analyze responses and extract meaningful customer insights.
• Business Scalability: Suitable for brands of all sizes to enhance products and processes based on customer feedback.

The app is highly rated by users for its ease of use, effective automation features, and insightful analytics that help businesses better understand customer experiences and improve their offerings.

Census: Customer Surveys helps businesses gain deep insights by utilizing post-purchase and onsite surveys. The app focuses on crucial areas like customer satisfaction, brand sentiment, and bug detection, alongside AI-driven analysis and recommendations. It allows segmentation by device, location, and product type, aiding in a comprehensive data analysis experience.

• Rule-Based Questioning: Create surveys with advanced logic tailored to e-commerce variables.
• Insightful Feedback: Understand customer paths by collecting valuable data on brand discovery.
• Comprehensive Reporting: Access detailed reports with filtering options for key metrics.
• AI-Driven Recommendations: Leverage AI insights for actionable improvements in store operations.
• Performance Tested: Verified by Shopify to ensure zero negative impact on store performance.

The app receives high praise for its seamless integration and ease of use, highlighting the efficiency of its AI-powered dashboard and insightful recommendations. Users appreciate its capability to enhance customer engagement strategies and improve overall store operations without impacting performance.

SurveyFox Post Purchase Survey is a versatile tool designed to effortlessly create and customize surveys such as checkout, product, and exit surveys. It provides valuable insights, helps measure Net Promoter Score (NPS), and supports data-driven decisions to enhance customer satisfaction and loyalty. By using this app, businesses can highlight customer voices and identify growth opportunities.

• Shopify Certified: Includes post-purchase surveys for attribution and NPS, ensuring reliable data collection.
• Unlimited Responses: Enables the collection of unlimited survey responses for comprehensive feedback.
• Data Export: Facilitates export of survey responses to XLSX files for in-depth analysis.
• Compatibility: Integrates seamlessly with Shopify's Order Status & Thank You Page Checkout Extensions.
• Seamless Embedding: Allows survey embedding on Thank You pages to improve response rates.

SurveyFox Post Purchase Survey consistently receives positive reviews for its user-friendly interface, comprehensive customization options, and robust data analytics capabilities. Users appreciate its seamless integration with Shopify, which simplifies the survey deployment process and enhances customer interaction. The app is highly regarded for boosting customer satisfaction and providing actionable insights that drive business growth.

OSOM Post Purchase Surveys is an intuitive application designed to capture customer satisfaction and insights right after the purchase, enhancing the shopping experience. It enables you to create customized surveys during the checkout or order view step, allowing for immediate feedback from customers. If you're unsure about what questions to ask, the app's AI agent can generate thoughtful survey questions for you. This tool empowers you to understand your audience better by posing the right questions post-purchase, thus aiding in improving their overall journey in your store. The app makes deployment a breeze, allowing you to install and launch surveys in under five minutes. With features like controlling survey visibility and providing translations, you can tailor the experience to suit your needs. Additionally, you can gather, review, and export responses easily, ensuring that handling high volumes of data is straightforward. Plus, benefit from almost instant support from OSOM's friendly and responsive customer service team.

UserLoop Post Purchase Surveys is an invaluable tool for understanding customer behavior and preferences throughout the shopping journey. This app enables businesses to survey customers at critical points, providing insights to enhance product offerings and customer satisfaction. With AI-driven analytics and multilingual capabilities, UserLoop offers a comprehensive solution to improve business intelligence and customer engagement.

• AI-Powered Survey Assistance: Utilizes artificial intelligence to help craft effective survey questions and analyze responses for meaningful insights.
• Multilingual Support: Automatically translates surveys into over 100 languages to accommodate a diverse customer base.
• Abandoned Cart Recovery: Provides insights into why customers abandon carts and offers strategies to recover them effectively.
• Incentive Offering: Boosts response rates and sales by generating unique discount codes and gift cards.
• Export and Analyze Data: Facilitates data export in CSV format for further analysis and reporting.

App reviews highlight its ease of use, with many users praising the comprehensive analytics and translation features, noting that these capabilities significantly enhance their understanding of customer needs. The app’s ability to incentivize responses has also been recognized as a unique advantage, effectively driving engagement and boosting sales conversions.

Forma is a powerful customer research tool tailor-made for Shopify merchants, designed to enhance conversion rates and drive business growth. This app enables you to gather valuable insights and data from both abandoned and converted customers, shedding light on your brand, products, and customer preferences. By seamlessly integrating customizable surveys onto your product pages, Forma allows customers to provide feedback in exchange for small discounts, offering immediate answers to pressing business questions while boosting customer satisfaction. The app supports the collection of zero-party data directly from customers, which can be downloaded in real-time to guide strategic brand and business decisions. With a fully customizable survey builder, Shopify merchants can ask targeted questions and access a comprehensive survey and question library. Furthermore, Forma offers an intuitive admin portal to manage and export customer data, and it integrates effortlessly with your theme through adaptable CTA and survey styles. Tailored discount settings and question configurations for individual products allow for a personalized and targeted research approach, ensuring Forma caters to the unique needs of every business.

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Bonus Tool: Understand the Why Behind Customer Actions with Gojiberry
While heatmaps, session replays, and funnel analytics help track what customers do on your Shopify store, they don’t always tell you why customers abandon carts, choose certain products, or complete purchases. That’s where Gojiberry comes in.

Gojiberry is a powerful Shopify survey and quiz tool that enables you to ask your customers directly through:

Post-Purchase Surveys – Understand why customers bought and what influenced their decisions.
Pre-Purchase Pop-Up Surveys – Gather insights before checkout to reduce abandonment.
Product Quizzes – Personalize the shopping experience and recommend the right products.

With Gojiberry’s beautifully designed and fully customizable surveys, Shopify merchants can collect valuable zero-party data and optimize their store based on actual customer feedback, not just behavioral tracking.

Combine Gojiberry with the store activity apps above for a full-circle approach: Track customer behavior + Ask them why + Optimize your store!

Try Gojiberry for Free! 

KNO Post Purchase Surveys offers easy-to-use post-purchase surveys designed to gain valuable insights from customers. The application includes features such as targeted audiences, pre-built templates, and advanced attribution models that help in understanding the revenue impact of various factors. It uses zero-party data for better customer understanding, ensuring deeper engagement and informed marketing decisions.

• Targeted Audiences: Reach specific customer segments with precision using advanced audience filters.
• Pre-built Templates: Access a library of customizable survey templates for quick implementation.
• Advanced Attribution Models: Analyze the revenue impact of different channels and demographics.
• Zero-party Data Utilization: Harness customer-provided data to understand motivations and drive engagement.
• Integration Capabilities: Seamlessly connect with top platforms and explore data via REST API.

KNO Post Purchase Surveys is highly praised for its clean, customizable interface, making customer insights easily accessible. Users appreciate the app's ability to demystify purchasing motivations effectively. The exceptional support team is frequently commended for their responsiveness and helpfulness, ensuring smooth implementation and a seamless user experience. Overall, it is an invaluable tool for understanding and leveraging customer feedback.

Grapevine Post Purchase Survey is a powerful tool that provides valuable insights through customer surveys, enabling businesses to make informed, data-driven marketing and operational decisions. It helps optimize marketing spend by identifying top-performing channels and allows delivery of satisfaction surveys throughout the customer journey while collecting important zero-party data.

• Optimize your marketing spend: Discover attribution insights that drive business growth by identifying high-performing marketing channels.
• Multiple survey types: Offers a variety of survey types, including fixed response, freeform text, and Net Promoter Score (NPS) surveys.
• Simple set-up: Features an intuitive user interface supported by a dedicated support team to ensure easy implementation.
• Unlimited surveys and responses: Allows unlimited data collection to gather valuable zero-party insights from customers.
• Your survey, your way: Fully customizable with no Grapevine branding, providing flexibility in survey design.

Grapevine Post Purchase Survey stands out for its simplicity, easy setup, and powerful data collection capabilities. Users consistently praise its intuitive user experience and stellar customer support, emphasizing the attentiveness and expertise of the support team. It seamlessly integrates with Shopify, and its fair pricing makes it an invaluable tool for gathering insightful customer feedback.

Fairing: Post Purchase Surveys is a powerful tool that provides you with actionable insights in a rapidly efficient manner. It allows you to deploy attribution survey questions within post-purchase experiences, offering valuable data on customer behavior and preferences. With its robust analytics and integrations, you can gain deeper understanding and improve your return on investment (ROI).

• Attribution Surveys: Deploy questions within the post-purchase experience and append responses to your customer’s order to track effectiveness across various channels like Meta, TikTok, Snap, and more.
• Integration Capabilities: Seamlessly integrates with popular tools like Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow, enhancing data management and utilization.
• Template Library: Offers over 25 pre-built post-purchase survey questions, streamlining the process of gaining insightful feedback from customers.
• Shopify Compatibility: Certified for Shopify Plus, compatible with Shopify's Order Status & Thank You Page Checkout Extensions for a smooth user experience.
• Advanced Targeting: Allows targeting of survey questions based on customer behavior such as new versus returning customers, product purchased, etc.

Fairing stands out as an essential tool for businesses looking to deepen their understanding of customer acquisition and behavior. Users praise its ease of use combined with sophisticated features, robust analytics, and constant updates that enhance its capabilities. The excellent customer support and seamless integration with existing systems are frequently highlighted, making it a highly recommended solution for businesses of all sizes.

Zigpoll Customer Surveys is a sleek, customizable survey app designed to enhance customer engagement and gather valuable insights. This multilingual, no-code solution integrates effortlessly with Shopify and other marketing platforms, facilitating seamless survey deployment via web, email, or SMS. AI-driven analytics empower users to optimize their business strategies with data-driven insights.

• Customizability: Fully customizable surveys that support multiple languages, allowing you to localize content effectively.
• No-Code Setup: Easy, fast deployment of surveys on your site or through email/SMS without any coding requirements.
• Integration: Seamless integration with Shopify and other marketing tools to enhance your ecommerce experience.
• Data Insights: Utilize AI-powered analytics to gain valuable insights from zero-party data, driving optimized business decisions.
• Advanced Features: Includes advanced post-purchase surveys and abandoned checkout campaigns to uncover pain points and recover carts.

Zigpoll Customer Surveys is acclaimed by users for its ease of use, flexibility, and outstanding customer support. It boasts high customer engagement rates, works seamlessly with Shopify, and offers robust customization and integration features. Users particularly value the responsive and personalized support from the team, making it a highly recommended tool for businesses aiming to understand their audience and optimize conversion rates effectively.

Neowauk ‑ Survey, Quiz, Wheel is a versatile app designed to enhance customer interaction through gamified popups. It allows you to capture leads, collect feedback, conduct product quizzes, and more, with a range of customizable templates and an intuitive WYSIWYG editor.

• Gamified Popups: Create engaging popups that can capture leads, gather feedback, and promote interaction.
• Product Recommendation Quiz: Help customers discover suitable products with tailored quizzes.
• Interactive Games: Add Spin and Wins, Flip Games, and Scratch and Win to boost customer engagement.
• Customizable Templates: Access a variety of templates for different popup types, fully customizable through a user-friendly editor.
• Conditional Logic: Utilize logical paths to personalize survey or quiz questions based on user responses.

According to user reviews, Neowauk stands out for its intuitive ease of use and effectiveness in increasing customer engagement. Users praise the variety of customizable options and report noticeable improvements in lead generation and customer interaction.

Bizrate Insights Reviews is a comprehensive app designed to capture and analyze the voice of customer feedback across every stage of the shopper journey. The app enables businesses to launch surveys that gather detailed insights on customer interactions, from site abandonment to post-fulfillment experiences, without requiring an engineering team for implementation. Using the VitalSigns dashboard, businesses can easily review collected data to identify and capitalize on new customer experience opportunities. The app offers unlimited surveys and invitations, ensuring that businesses can continually gather valuable customer insights. Verified ratings and reviews are automatically syndicated to major platforms like Google, Yahoo, and Bing, expanding visibility and credibility. Bizrate Insights Reviews also provides in-depth customer satisfaction data, trends, and Net Promoter Scores (NPS) to help drive sales and build loyalty. With robust metrics and benchmarks, businesses can effectively track industry movements and stay competitive.

AI Post‑Purchase Surveys is designed to simplify the process of understanding your customers through AI-powered survey creation and data analysis. With effortless setup and insightful analytics, it's an essential tool for scaling your brand by harnessing customer feedback efficiently.

• Effortless Onboarding: Launch your first survey in under five minutes for quick feedback collection.
• AI-Generated Surveys: Automatically create surveys tailored to your needs, eliminating the guesswork in question selection.
• Week over Week Analysis: Track and evaluate the performance of your surveys over time to understand trends.
• Automated Insights: Gain actionable insights from customer data without needing advanced analysis skills.
• Customer Audience Segmentation: Deeply understand customer segments to tailor and enhance your marketing strategy.

Users praise AI Post‑Purchase Surveys for its ease of use and time-saving capabilities. Reviews highlight the app’s ability to provide in-depth insights without requiring technical expertise, making it highly recommended for businesses looking to grow through customer feedback.

The EXT Thank You Page & Surveys app is designed to enhance your online store's customer interaction by customizing the default order confirmation page into a personalized thank you page. This app helps maximize store conversions by integrating post-purchase surveys directly on the thank you page, enabling you to gather valuable customer feedback through ratings and interactive widgets. Additionally, you can build engaging landing pages with a variety of features, including countdown timers for upcoming sales and offers, creating anticipation and hype with multiple customizable templates. The app also allows you to collect detailed feedback survey data in the backend, complete with customer details, to better understand their preferences and improve your offerings. Further enhance your thank you page by displaying social media links to drive more traffic to your platforms. With the flexibility to modify logos, background colors, and social sharing links, this app provides a comprehensive solution for an engaging post-purchase experience.