BYG Post Purchase Survey App

Develop by Shopify

$6.99

/ Month

Free plan available 14 Days Free Trial

Boost customer engagement with Post Purchase Surveys & Upsells

Customizable offers

One-click upsells

Drag and drop editor

Post-purchase surveys

Automatic discounts

Checkout upsell offers

Thank you page surveys

Birthday collection form

Facebook group invites

About BYG Post Purchase Survey App

Launched Apr 17, 2022

Built by Shopify

Address

jersey city, NJ, US

Website Support Portal Privacy policy Tutorial FAQ Document

Related Categories

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Introduction Video

Description

Post purchase surveys with custom rule, capture attribution, track LTV, and collect feedback easily.

BYG - Post Purchase Survey lets you show customer surveys after checkout to collect feedback, NPS, and attribution. Custom Survey Question, Targeted Survey polls, and Conditional Logic Survey with Question Stream. Analyze per-question reporting in AI Survey Analytics using in-app charts and export raw data easily. Track survey attribution, boost LTV, and improve retention. Works with all Shopify themes on site survey. Exit intent, email surveys, Customer Satisfaction Survey, and targeting rules

Post Purchase Surveys to Collect feedback Attribution instantly after checkout
NPS Surveys to Track Customer Survey loyalty with Net Promoter Score questions
Custom Survey Questions to Show targeted surveys based on order or customer data
Survey Analytics Dashboard Filter, analyze, and export survey responses easily
Question Stream Trigger follow-up questions based to know Customer Satisfaction

Pros

Boosts sales with upsell offers on the Thank You page and during checkout
Uses drag and drop editor for easy customization of the thank you page
Enhances post-purchase engagement and encourages repeat purchases
Offers one-click upsells, allowing customers to add to their orders without re-entering payment information
Customizable offers based on customer preferences and cart details
Can invite customers to a Facebook group to build a community and increase engagement
Includes features like thank you page order surveys, birthday collection forms, and automatic discounts

Cons

Potential overemphasis on upselling may overwhelm customers
Actual benefits highly dependent on the effectiveness of customization and targeting strategies
May require time to set up and continually optimize upsell offers

Top Helpful Reviews

Pilgrim India

Jun 19, 2023 on Shopify

Great app. Loved it. The customer service is bang on. Sophia and Chris are always there to listen to feedback and fix the issues as soon as they can. Fixed two issues for me and gave their commitment to creating a feature within 2-3 days I asked for.

hpcrystal

Mar 14, 2023 on Shopify

Loved the app. Very helpful. Highly recommended. Super easy and quick setup. Fits my budget, and the support team is responsive and helpful too. Give it a try and trust me, you won't regret it!

Chromatic Press

Feb 20, 2023 on Shopify

I just started using this app and it's awesome! Setting it up was super easy and I was able to create these cool upsell offers in no time. best part is that it actually works! My average order value has gone up since I started using it, and it's so cool to see all the extra sales rolling in. I also love how I can customize the offers to fit my branding and product offerings. It's all about keeping things on brand, amirite? reporting and analytics shows you some great insights. It's so cool to see which offers are performing the best and making those data-driven decisions.