Top Free Shopify Customer Order Tracking Apps 2025

Track123 Order Tracking 3D is a comprehensive order tracking solution designed to enhance the user experience through customizable tracking pages and robust real-time features. Offering integration with over 1700 couriers, this app helps businesses minimize customer inquiries, optimize shipping performance, and potentially increase sales through product recommendations.

• Breathtaking Tracking Page: Easily create and customize tracking pages to enhance user experience and brand appearance.
• Shipment Analytics Dashboard: Leverage detailed analytics to evaluate carrier performance for informed decision-making.
• Order Status Notifications: Reduce customer anxiety with real-time updates and notifications, minimizing WISMO queries.
• Dropshipping Mode: Hide sensitive shipment details like Chinese origins to streamline customer interactions.
• Extensive Courier Support: Compatible with more than 1700 couriers globally, offering broad and flexible shipping options.

Track123 Order Tracking 3D receives outstanding reviews for its user-friendly interface, seamless integration with platforms like Shopify, and a rich array of features such as real-time tracking updates and supportive customer service. Users particularly appreciate the ease of setup, customization options, and the effectiveness in reducing customer inquiries, making it a highly recommended solution for improving post-purchase satisfaction.

Parcel Panel Order Tracking is an app designed to streamline order tracking processes for e-commerce businesses by providing real-time updates and resolving potential issues before they escalate. With its multilingual tracking page, customizable design features, and analytics tools, businesses can enhance customer satisfaction and drive sales. It offers easy setup, robust dropshipping support, and reliable customer service available round-the-clock.

• Real-time order tracking: Monitor orders in real-time and address any shipping exceptions promptly to enhance customer experience.
• Customizable tracking pages: Create branded, multilingual tracking pages with abundant custom elements to eliminate "Where is my order?" inquiries.
• Smart upsell system: Increase conversions with built-in upsell functionalities that drive more sales through strategic recommendations.
• Dropshipping support: Ideal for dropshipping with features like one-click origin hiding, specifically made to streamline operations.
• 24/7 customer support: Access comprehensive support via online chat or email anytime for any technical assistance or inquiries.

The app's outstanding advantages include seamless integration with platforms like Shopify, ensuring smooth operations straight from installation. Users consistently praise its customer support for being friendly, efficient, and promptly resolving issues, adding significant value. Parcel Panel also boasts a user-friendly interface making it easy for users to track shipments and keep customers informed, contributing to reduced customer inquiries and improved satisfaction.

The 17TRACK Order Tracking‑PaySync app enhances shopper experience by providing a self-service tracking page, reducing service requests, and offering upsell and cross-sell opportunities. It features status notifications and product highlights to drive sales, supports off-shore fulfillment concealment, and integrates PayPal Push to minimize chargebacks and speed up fund releases.

• Global Tracking: Track international and domestic packages conveniently in one platform.
• Customized Tracking Page: Buyers can look up their orders directly on your site, enhancing user experience.
• Triggered Email Notifications: Automatically inform customers of order status changes to keep them updated.
• Buyer Protection: Provide customers with order protection against loss, damage, or delay.
• Analytical Insights: Gain quick insights into shipment delivery and exception performances.

The app receives outstanding reviews, highlighting its user-friendly and intuitive interface, efficient real-time tracking, and exceptional customer support. Users commend the quick response time and problem-solving ability of the support team. The consolidation of tracking information and automatic notifications are frequently praised for simplifying shipment visibility, saving time, and enhancing customer satisfaction.

AfterShip Order Tracking is an app designed to provide customers with live shipment updates through a branded tracking page and automated notifications. It includes an analytics dashboard for monitoring carrier performance and an AI-driven delivery estimate widget to enhance buyer trust.

• Branded Tracking Pages: Create personalized tracking pages that enhance user experience and offer product recommendations to boost sales.
• Automated Notifications: Reduce customer anxiety with timely email and SMS notifications, minimizing "Where is my order?" (WISMO) inquiries.
• Centralized Shipment Dashboard: Monitor shipment status comprehensively and identify exceptions with ease.
• AI-Powered Delivery Estimates: Reassure customers by providing accurate delivery predictions on product and checkout pages.
• Built-in Analytics: Gain insights into shipment statuses and carrier on-time performance to streamline operations.

The app's outstanding advantages, as highlighted by user reviews, include its user-friendly interface, feature richness, and exceptional customer support. Users consistently praise the real-time tracking capability, efficiency enhancements, and the highly responsive support team, which helps resolve queries quickly and effectively.

Synctrack PayPal Tracking Sync is a robust app designed to streamline the synchronization of order tracking information with PayPal, ensuring faster fund releases and reducing disputes. As an official PayPal partner, it extends its functionality to Stripe and helps automate workflows to maintain business transparency.

• Official PayPal Partner: Approved by PayPal to sync tracking info, enhancing credibility and efficiency in managing transactions.
• Stripe Integration: Automatically syncs tracking info to Stripe, speeding up fund disbursement.
• Dispute Reduction: Helps minimize disputes, limits, and reserves with both PayPal and Stripe.
• Multi-Store Management: Allows synchronization from multiple stores within a single subscription for streamlined management.
• Extensive Carrier Support: Supports multiple shipping carriers with mapping capabilities to meet PayPal standards.

The app receives outstanding reviews, mainly for its exceptional customer service and ease of use. Customers appreciate the app's efficiency in resolving PayPal disputes and limitations. The support team is consistently praised for their prompt assistance and in-depth knowledge, going above and beyond to ensure user satisfaction and compliance with PayPal standards. Users highlight the simplicity of setup and the reliability of the app, often recommending it for any PayPal-related needs.

TrackingMore Order Tracking is a comprehensive shipment tracking solution that integrates seamlessly with various platforms, providing real-time updates and multilingual support. The app automates syncing with over 1,200 carriers globally and enhances customer engagement with notifications and estimated delivery dates.

• Global Carrier Integration: Supports over 1,200 carriers worldwide for seamless order tracking.
• Multilingual Tracking Page: Provides a user-friendly interface in multiple languages, allowing customers to easily track their orders.
• Proactive Notifications: Automates email notifications about shipment status and reduces customer complaints.
• Sales Boosting Features: Offers the ability to feature discounts on tracking pages and emails to boost sales.
• Comprehensive Analytics: Provides detailed insights into shipment and carrier performance, enhancing decision-making.

Reviews highlight the app's ease of use, exceptional customer service, and its seamless integration with e-commerce platforms like Shopify. Customers appreciate the timely and helpful assistance provided by support agents like Asha and Richie, which enhances customer satisfaction. The app's generous free plan and branding capabilities further boost user appeal.

Tracktor Order Tracking is a comprehensive solution that transforms first-time buyers into repeat customers by enhancing satisfaction and reducing support costs. Integrating with over 1,500 carriers, it provides users and customers with detailed visibility of each order's status and location. Fully customizable, Tracktor allows businesses to craft a unique and engaging tracking experience.

• Extensive Carrier Integration: Track orders worldwide with more than 1,500 integrated carriers, ensuring broad coverage and reliable tracking.
• Customer Empowerment: Minimize "Where Is My Order" (WISMO) inquiries by enabling customers to self-serve and access real-time order status updates.
• Custom Notifications: Automatically trigger email and SMS notifications when packages are out for delivery or have been delivered, keeping customers informed.
• Branded Tracking Pages: Manage and customize what customers see with branded tracking pages that enhance brand loyalty and recognition.
• 3D Interactive Map: Gain tracking insights with a 3D interactive map showing the location of all orders, aiding in efficient logistics management.

Based on reviews, Tracktor Order Tracking excels in providing a simple and easy-to-use order status page that empowers customers to track their shipments effectively. The integration into fulfillment emails and mission control insights, like average delivery speeds and exceptions, contribute to its outstanding value and appeal. Users appreciate the reasonable pricing and the app’s ability to streamline order management and enhance customer service.

Rush - Order Tracking & EDD is designed to enhance customer satisfaction and drive repeat sales by offering an efficient delivery tracking experience. The app automates carrier matching for shipments, creates beautiful "Track My Order" pages, and allows for SMS and email shipment notifications. It also presents new revenue opportunities through upsells and cross-sells during the delivery journey.

• Automated Carrier Matching: Streamlines the process of shipment tracking by automatically matching carriers with over 1,300 options, enhancing efficiency.
• Customized Tracking Pages: Enables businesses to create branded "Track My Order" pages with estimated delivery dates for a personalized customer experience.
• Automated Notifications: Keeps customers informed with automated SMS and email notifications regarding their order status, reducing customer anxiety.
• Revenue Opportunities: Opens new channels for sales through strategic upsells and cross-sells throughout the order delivery process.
• 24/7 Support: Provides around-the-clock customer support through private Slack and onboarding assistance, ensuring seamless integration and usage.

According to app reviews, Rush is praised for significantly improving customer satisfaction and reducing anxiety related to order tracking. Users appreciate the seamless integration with other platforms and the increase in customer engagement due to branded tracking pages and delivery notifications. The app's ability to generate additional revenue streams through careful upselling at various customer journey points is highly valued, leading to an increase in repeat purchases.

Synctrack Order Tracking from Omega is designed to enhance post-purchase operations cost-effectively. It offers precise order tracking, especially for China-based couriers like Yanwen and Yunexpress, and simplifies management by consolidating multiple orders. With custom tracking pages and detailed delivery estimates, it keeps customers informed and engaged through email and SMS updates, while leveraging strategic marketing assets to boost sales.

• Custom Tracking Pages: Create branded order tracking pages for a consistent and professional customer experience.
• Real-time Order Tracking: Keep customers informed by tracking orders in real-time.
• Estimated Delivery Dates (EDD): Increase customer satisfaction with accurate delivery timelines and ETAs.
• Keyword Filtering: Enhance the order tracking page by filtering unwanted keywords.
• Automated Courier Matching: Ensure seamless tracking experiences with automated courier matching.

Customers praise Synctrack Order Tracking for its exceptional customer support and efficient, customizable tracking solutions. Users report swift resolutions and seamless integration, highlighting the app's supportive team, particularly appreciating Tracy's assistance in customization and compliance with policies. With top ratings, the app is recognized for its reliability and responsive customer service.

Proveway PayPal Tracking Sync is a robust app that seamlessly integrates Shopify and PayPal, ensuring automatic syncing of tracking numbers to enhance transparency and prevent payment disputes. With features to turn on PayPal Seller Protections instantly and provide significant ROI on your time, it is an essential tool for online merchants looking to streamline operations and avoid financial setbacks.

• Auto-Sync: Enables automatic syncing of tracking numbers to PayPal and Stripe, reducing the risk of disputes and holds.
• Past Order Sync: Allows users to process past three months' orders with a single click, saving valuable time.
• Advanced Courier Mapping: Offers instant digital order sync and matches PayPal with the appropriate courier services.
• Comprehensive Insights: Provides order shipment insights across 900+ couriers in just one click.
• Brand Tracking Page: Includes a branded tracking page, enabling customers to track their order status effortlessly.

The app's outstanding advantages, highlighted by user reviews, include its exceptional and prompt customer support provided by knowledgeable and helpful staff members. Users appreciate the team's quick response times and expertise in resolving issues, which enhances the overall experience and reliability of the app.

Route: Post‑Purchase Platform is designed to connect brands with their customers by enhancing the entire buying journey from order placement to delivery. It provides shipping insurance, immersive package tracking, and personalized recommendations, ensuring a seamless and engaging post-purchase experience.

• Shipping Insurance: Offers protection against loss, theft, or damage, providing peace of mind at checkout.
• Carbon Neutral Shipping: Promotes eco-friendly practices by making all protected orders carbon neutral.
• Immersive Package Tracking: Keeps customers engaged with branded package tracking, enhancing anticipation and experience.
• Revenue-Driving Recommendations: Delivers personalized product suggestions to increase customer lifetime value.
• Instant Claims Resolution: Streamlines the resolution process to save time and reduce support costs.

Based on reviews, Route stands out for its efficient handling of shipping issues, which saves customer service time and company resources. Users appreciate its effective customer support and believe the application offers substantial ROI, making it highly recommended for Shopify stores.

Shipway Order Tracking is a comprehensive platform for D2C eCommerce that optimizes the post-purchase experience. It offers features like proactive order tracking, multi-channel notifications, and tools to measure and improve buyer satisfaction, fostering repeat purchases and customer loyalty.

• Branded Order Tracking: Provides a personalized tracking page with an estimated delivery date to enhance customer confidence.
• Multi-channel Notifications: Delivers proactive tracking and status updates via SMS, Email, and WhatsApp to keep customers informed.
• Feedback & Review Widget: Collects valuable customer reviews and feedback to help businesses improve their offerings.
• Customer Query Handling: Equips businesses to efficiently manage and respond to customer inquiries, boosting satisfaction.
• Product Recommendations: Encourages repeat purchases by suggesting relevant products to customers based on their purchase behavior.

The app is highly regarded for its ease of use and effectiveness in improving the post-purchase customer experience. Users praise its timely notifications and seamless integrations, leading to increased customer satisfaction and loyalty. It is noted for significantly enhancing communication between buyers and sellers, resulting in improved buyer retention.

Ordertracker ‑ Track & Upsell is an efficient app that adds a customizable order tracking page to your store, enabling smooth and reliable order tracking for your customers. With support from over 1200 couriers, it replaces specific tracking details with clear, generic phrases without losing data integrity, enhancing the customer experience while optimizing delivery times.

• Customizable Tracking Page: Allows you to personalize the order tracking interface with your brand's aesthetics.
• Universal Courier Support: Tracks orders seamlessly across over 1200 international couriers.
• Data Simplification: Replaces complex Chinese tracking events with understandable generic phrases while maintaining data integrity.
• Real-time Updates: Provides accurate, up-to-date information to customers, improving satisfaction and reducing workload.
• Analytics Integration: Offers detailed analytics to help improve delivery times and enhance operational efficiency.

The app’s outstanding advantages, as highlighted in user reviews, include its ease of setup, reliability, real-time update capability, and customer-friendly interface. Users noted significant reductions in tracking inquiries, seamless integration with their stores, and a notable boost in customer trust and satisfaction. Additionally, the app is praised for its comprehensive courier support and fair price point compared to similar services.

The COD King-COD Fees & OTP Verify app is your ultimate solution for managing cash on delivery orders with ease and efficiency. From verifying orders via OTP and SMS links to custom fees and abandoned cart conversions, it’s designed to optimize your COD service and boost sales.

• Order Verification: Verifies COD orders using OTP or links through SMS and WhatsApp to reduce fake orders and save on shipping costs.
• COD Show Hide: Allows you to show or hide the COD payment method based on specific parameters like country, zip code, product, or cart value.
• Additional COD Fees: Automatically adds extra charges for cash on delivery orders, enhancing your revenue.
• Prepaid Conversion: Encourages customers to switch to prepaid by sending abandoned cart messages and offering discounts, increasing your sales success rate.
• Comprehensive Messaging: Sends OTP, order confirmation, and fulfillment messages, supporting branded SMS for better communication.

The app has garnered outstanding reviews highlighting its user-friendly interface, reliable order verification system, and exceptional customer support. Especially noted is the prompt assistance from team members like Pankaj and Sulaj, who ensure seamless onboarding and trouble-free operation. Users have praised its effectiveness in managing COD orders and stopping fraudulent ones, making it a highly recommended tool for Shopify sellers.

Tap into the potential of order tracking and increase customer satisfaction with our Order Status Tracker App. Customizable shipping status alerts enable you to set your preferred delivery notification while the Google Maps integration provides a visual representation of the shipment journey. The app supports over 1,300+ global carriers, including USPS, Royal Mail, and YunExpress, among others, and features a mobile-friendly order status page that's accessible from anywhere, at any time.

• Customizable Alerts: Set your preferred delivery notification with customizable shipping status alerts.
• Google Maps Integration: Provides a visual representation of the shipment journey for tracking ease.
• Global Carrier Support: Supports over 1,300 global carriers, including major ones like USPS and Royal Mail.
• Mobile-Friendly Access: Access order status updates from anywhere, ensuring convenience on the go.
• SEO Optimized Updates: Auto-translated shipment updates on the tracking page reduce WISMO (Where Is My Order) queries.

Outstanding customer reviews highlight the app's excellent usability and reliable customer service, with users appreciating its integration into mobile applications and potential to enhance customer experience, supported by a strong 5/5 rating.

AfterShip Shipping + Labels is a comprehensive web-based multi-carrier shipping platform that helps save time and money on domestic and international shipping across 100+ carriers. It provides complete control over order fulfillment and shipping processes, offering features like setup of carrier accounts, shipping rate calculations, discounted label generation, and global address validation. Customers can choose the cheapest and fastest shipping methods, minimizing cart abandonment.

• Carrier Integration: Connects with over 100 carriers to offer extensive shipping options, both domestic and international.
• Shipping Automation: Automates shipping rules for fast and error-free processing, streamlining the entire shipping process.
• Centralized Management: Offers a centralized dashboard for syncing, managing, and fulfilling orders efficiently in one place.
• Customs and Invoices: Provides pre-filled commercial invoices and customs documents for hassle-free international shipping.
• Flexible Checkout Options: Allows multiple shipping options at checkout with accurate rates and delivery times, enhancing customer experience.

The app has received praise for its ease of use and efficiency, with users highlighting the significant time savings and seamless integration with multiple carriers. Customer reviews frequently commend its user-friendly interface and comprehensive features that alleviate common shipping challenges, making it highly recommended for businesses looking to optimize their shipping process.

Parcelous Order Tracking is a comprehensive app designed to streamline order tracking by automatically handling tracking numbers, detecting carriers, and providing a seamless tracking experience for customers directly on your store's platform.

• Automated Tracking Integration: Effortlessly pulls tracking numbers from fulfillments to minimize manual input and errors.
• Carrier Autodetection: Automatically identifies carriers without requiring manual specification for every fulfillment.
• Comprehensive Carrier Fetching: Retrieves tracking information from a wide range of carriers, enhancing tracking accuracy and reliability.
• Transit Tracking Numbers Handling: Automatically gathers additional or transit tracking numbers when available, ensuring complete tracking data.
• Customer Self-Service Portal: Enables customers to independently track their orders using versatile identifiers such as tracking numbers or order numbers combined with email/phone, reducing customer support inquiries.

The app's outstanding advantages, highlighted by user reviews, include its efficiency in reducing customer service workload, the convenience of automatic carrier detection, and its ability to provide comprehensive tracking from multiple carriers, enhancing customer satisfaction and operational efficiency.

iTrack ‑ Order Tracking simplifies dropshipping by allowing businesses to generate and customize tracking pages that match their brand image. Optimizing shipment processes, it offers more than 17 tracking options and enables fully customizable order lookup and delivery pages.

• Custom Tracking Pages: Create and personalize tracking pages to align with your brand's aesthetics.
• Adjustable Shipping Times: Manage customer expectations by setting desired shipping times to reduce after-sales service needs.
• Comprehensive Tracking Options: Access over 17 different order tracking formats for efficient shipment management.
• Built for Dropshipping: Designed specifically for dropshipping businesses, ensuring smooth operation without delays or reliance on foreign origins.
• Efficient Customer Support: Reduce customer inquiries with a fully automated tracking system and order lookup features.

The app's outstanding advantages, according to user reviews, include its ease of installation and setup, seamless tracking experience, reliable and responsive customer service, and value for money. Users have praised its efficiency in improving dropshipping operations and its user-friendly interface.

CODFIRM COD Verification Suite helps businesses verify Cash On Delivery (COD) orders, minimizing Return to Origin (RTO) issues. The app validates customer intent and shipping mobile numbers through OTP, assesses order credibility, and identifies high-risk orders prone to RTO. With features to encourage COD to prepaid conversions, CODFIRM significantly reduces COD losses.

• OTP Verification: Validates shipping mobile numbers and purchase intent using OTP for securing COD orders.
• Risk Detection: Identifies high-risk COD orders to proactively prevent RTO occurrences.
• COD to Prepaid Conversion: Incentivizes customers to convert COD orders to prepaid through smart offers and discounts.
• Communication via WhatsApp: Efficiently sends important alerts and conversion prompts to customers through WhatsApp.
• Comprehensive Alerts: Offers notifications for order confirmations, shipping status, and delivery updates via WhatsApp.

CODFIRM has received positive reviews for its effectiveness in reducing RTO incidents and enhancing operational efficiency. Users appreciate the seamless integration of WhatsApp for communication and the increased conversion rate of COD to prepaid, leading to significant COD loss reductions.

Printegy: Print‑on‑Demand allows you to produce only what you sell, focusing on designing and selling your products without any up-front investment or the risk of non-sale. The app handles all inventory and shipping, ensuring a seamless process.

• White-Label Branding: Offer products branded with your own label, enhancing brand identity.
• Same Day Processing: Ensure quick turnaround with same-day order processing to meet customer demands.
• Efficient Inventory Management: Printegy manages all inventory, allowing you to focus on sales and customer engagement.
• Comprehensive Fulfillment Service: Benefit from end-to-end fulfillment support, handling everything from order receipt to delivery.

Printegy's outstanding advantages include excellent product quality and print, fast shipping, and highly responsive customer support. Users appreciate the swift resolution of issues, even those caused by third-party errors, and commend Printegy’s commitment to continuously introducing new features and products. The application receives high praise and recommendations, particularly for those operating in the DACH region seeking high-quality POD solutions.