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AfterShip Order Tracking logo

AfterShip Order Tracking

Develop by AfterShip

$11-$239

/ Month
Free plan available 7 Days Free Trial
  • Verified
  • Proactive tracking that delights customers and reduces WISMO

    Automated notifications
    Personalized product recommendations
    Shipment analytics dashboard
    Branded tracking pages
    Ai-powered delivery estimates
    Centralized shipment dashboard
    Timely sms/email updates

    About AfterShip Order Tracking

    Built by AfterShip

    Address

    120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

    Website Privacy policy FAQ
    Synctrack Order Tracking logo
    (58 Reviews)
    $9-$99 / Month
    • Free Plan Available
    • Sponsored

    All-in-1 Order Tracker with a Branded Order Tracking Page

    Introduction Video

    Description

    Track bulk orders, reduce customer complaints, optimize on-time delivery

    AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7.

    AfterShip support seller to build a branded order tracking page and automated notifications from 1100+ carriers to offer shipment updates. Provide centralized dashboard and analytics reports to monitor shipping status, on-time performance, and identify WISMO risk. We also offer a customizable AI-powered delivery estimate widget(EDD) throughout product detail (PDP) and checkout page to facilitate customer purchase.If you have any questions, can reach out to us through chat or email 24/7. more
    • Branded tracking pages with personalized product recommendations to boost sales
    • Automated email and SMS notifications to reduce complaints and WISMO calls
    • Centralized shipment dashboard to track shipment status and identify exceptions
    • AI-powered estimated delivery dates(AI EDD) to reassure anxious customers
    • Built-in analytics to get insights into shipment status and on-time performance

    Pros

    • Provides live shipment updates via a branded order tracking page and automated notifications
    • Centralized shipment dashboard to track shipment status and identify exceptions
    • Built-in analytics to get insights into shipment status and on-time performance
    • AI-powered estimated delivery dates to reassure anxious customers
    • Branded tracking pages with personalized product recommendations to boost sales
    • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
    • High-quality customer support with knowledgeable and responsive team
    • Easy to install and integrate, particularly for Shopify users
    • Highly appreciated customer service, often solving issues quickly
    • Option to remove branding for free, enhancing customization
    • Detailed shipment analytics dashboard for monitoring and analysis
    • Unified dashboard for all shipments, enhancing efficiency of order management

    Cons

    • App is considered expensive by some users
    • Takes time to learn every detail of the app functionality

    Top Helpful Reviews

    Lunds & Byerlys Gifts

    Aug 26, 2025  on Shopify

    This feature has been in place for some time on our Shopify site with no trouble. Today, giving 4 stars for the terrific customer service from their support team in resolving an admin issue quickly and efficiently. Thank you, Abhishek.

    Além Coffee

    Aug 13, 2025  on Shopify

    I am extremely disappointed with this app's billing practices. Despite uninstalling it before the trial period ended, I was still charged. I've now contacted support twice to request a refund, explaining that I wasn't using the app and that it was uninstalled well before the charge was incurred. Unfortunately, my requests have not yet been resolved. Being charged for an app I wasn't even using during a supposed 'trial' period is unacceptable. I would advise others to be very cautious about signing up for this app, as you may be charged even if you don't continue using it after uninstalling. This has been a frustrating experience, and I cannot recommend this app based on their billing practices and lack of timely resolution.

    GlamCircle

    Jul 11, 2025  on Shopify

    Updated: 2025-07-11 Every useful custom feature requires a premium subscription, with real flexibility only available on the $239/month plan. For a new or small store, the entry plan is $11/month, but most customisation is locked behind the premium tier. The duplicate cookie banner was the final straw. At this price point, I’d expect far more control and value. Customer service was generally responsive and polite, both during regular use and when I decided to leave –they answered my queries and followed up until the cancellation was fully processed. During the cancellation process, I was offered a 50% discount for three months, but you have to confirm cancellation several times and are forced to provide a reason just to proceed. Even after all that, you cannot actually delete your account until your paid plan expires (in my case, almost a month later). If you want to delete it immediately, you have to chase support. This feels needlessly obstructive and unfriendly to users who wish to leave. The business model screams, “We’ll get one big customer rather than twenty happy small ones.”

    Feel-Ink

    Jun 21, 2025  on Shopify

    Terrible customer service, I was looking for a solution to a billing I did not agree with, and they just ignored me, even though I have been sending messages for weeks. I do not recommend them.

    Balance Phone

    May 26, 2025  on Shopify

    I was totally scammed by this app. DO NOT EVEN TRY IT, they charged us just to import orders, as they promised this would fix the analytics. Anlytics don't work, even with the highest plan.

    Geek Tropical

    May 22, 2025  on Shopify

    If you're looking for a straightforward tracking app that supports a variety of carriers, look elsewhere. We invested time and effort into integrating AfterShip's tracking pages and notifications, only to discover a critical limitation: many carriers are only supported under their Premium plan, which starts at $239/month. This crucial detail is not disclosed on their plan pricing page, which feels deceptive. In the logistics world, carriers can change frequently due to shifting global dynamics. Having access to a wide range of carriers shouldn’t be a gated feature. AfterShip’s approach means you're eventually forced into an expensive upgrade, even if you started with the assumption that all carriers would be supported. When we reached out to their support team to explain the situation and pointed out the lack of transparency, we were met with zero empathy or viable solutions—just a push toward the Premium plan. It’s disappointing to hit a paywall on such a basic and essential feature, especially without prior warning. Until we find a more transparent and reliable alternative, we’re reluctantly going to Premium. But we definitely wouldn’t have chosen AfterShip had we known about this hidden restriction.

    Kawaii Stop

    May 20, 2025  on Shopify

    Pointless app. All it does is show a blank screen, no information and customer service does not help. Was looking for a replacement and this was reccomended but no idea why. Also, when the entire sidebar of a main app is just redirecting you to all the other paid items it is really annoying when looking for a simple tracking app. Might be good to some but this app has done absolutly 0 for us an no customer service help. We are not even able to cancel a subscription as anything on the back end is a blank screen. Not a cache issue, browser issue, etc, Good luck yall.

    Hurtigbrille.dk

    May 16, 2025  on Shopify

    Had a ton of questions and worries about the tracking of our shipping, which has been a little messy, but I received great help from Arun in customer support.

    Clawlab

    May 07, 2025  on Shopify

    Hi Sadhan, Thanks so much for introducing AfterShip and walking me through its features — it really helped clear up my confusion. Your explanation was super clear and saved me a lot of time. Appreciate your support!

    Bubpedia

    May 07, 2025  on Shopify

    Aftership is one of the best plug in's you will ever have on your store. I have to also mention that the customer service / IT agent Roshan Sashan was honestly so helpful, and very advanced. They have proper live help chat, and Roshan also instantly did a screen share so he could demonstrate things to me.

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