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AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Rating

Rating

4,788 Reviews
6.6
4,786 Reviews
9.6

Pricing

Pricing

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $9-$159 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated notifications
  • Personalized product recommendations
  • Shipment analytics dashboard
  • Branded tracking pages
  • Ai-powered delivery estimates
  • Centralized shipment dashboard
  • Timely sms/email updates
  • Global order tracking
  • Self-service tracking
  • Status notifications
  • Featured products upsell
  • Hide off-shore fulfillment
  • Paypal push integration
  • Customized tracking page
  • Triggered email notifications
  • Buyer protection options
  • Insightful shipment analytics

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Pros

Pros

  • Provides live shipment updates via a branded order tracking page and automated notifications
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • Built-in analytics to get insights into shipment status and on-time performance
  • AI-powered estimated delivery dates to reassure anxious customers
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
  • High-quality customer support with knowledgeable and responsive team
  • Easy to install and integrate, particularly for Shopify users
  • Highly appreciated customer service, often solving issues quickly
  • Option to remove branding for free, enhancing customization
  • Detailed shipment analytics dashboard for monitoring and analysis
  • Unified dashboard for all shipments, enhancing efficiency of order management
  • Effortlessly track, protect, & sync orders to improve customer satisfaction
  • Reduces customer service requests by providing a self-service tracking page
  • Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
  • Provides global tracking for both international and domestic packages
  • Allows customization of the tracking page, enhancing brand experience
  • Triggered email notifications to inform customers about order status changes promptly
  • Buyer protection features against loss, damage, and delay
  • Provides insights into shipment delivery and performance exceptions
  • 24/7 customer support through chat or email
  • User-friendly interface praised for its intuitive design
  • Comprehensive carrier support consolidating a wide range of shipping companies worldwide
  • Real-time tracking keeps users informed about the status of their shipments
  • Free plan available which is beneficial for startups
  • Positive feedback on reliability and precision in order tracking
  • Notable support teams and responsive customer service

Cons

Cons

  • App is considered expensive by some users
  • Takes time to learn every detail of the app functionality
  • Issues with technical problems and poor development have been reported
  • Some updates have caused significant issues, such as shutting down the checkout process
  • Instances of inadequate customer support and communication, particularly post-purchase
  • Potential language barriers with the support team

Launched

Launched

Mar 29, 2025
Mar 29, 2025

Developer

Developer

Apps:

10

Average Rating:

4.7

Reviews:

23,014

Apps:

1

Average Rating:

4.9

Reviews:

4,786

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