Compare AfterShip Order Tracking vs Trackr Order Tracking, Tracker

Name: Trackr Order Tracking, Tracker
Brand: Shark Byte, Inc

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Trackr Order Tracking, Tracker

Tracker: track my order app with branded order tracking page!

Overview

What is AfterShip Order Tracking?

Aftership is a popular order tracking and delivery management app for Shopify, providing multi-carrier tracking, delivery estimates, and customer engagement tools.

Key Strengths:

Multi-carrier tracking support
Delivery time estimates
Customizable tracking pages

What is Trackr Order Tracking, Tracker?

Trackr is a Shopify order tracking app that provides real-time tracking updates and customizable tracking pages. It focuses on transparency and customer satisfaction by keeping buyers informed about their orders.

Key Strengths:

Real-time order tracking with multiple carrier support
Customizable tracking pages to match your store's branding
Email and SMS notifications for order updates

Rating

1,440 Reviews

7.1

49 Reviews

7.7

Pricing

Install App More info

Features

Automated notifications
Personalized product recommendations
Shipment analytics dashboard
Branded tracking pages
Ai-powered delivery estimates
Centralized shipment dashboard
Timely sms/email updates

Product recommendations
Automated notifications
Branded tracking page
Real-time tracking
Estimated delivery dates
Manage returns
2100+ carriers supported
40+ languages supported
Hassle-free exchanges
Personalized order lookup
Hide carrier details

Screenshots

+ 6 more

Trackr Order Tracking, Tracker screenshot

+ 2 more

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Pros

Provides live shipment updates via a branded order tracking page and automated notifications
Centralized shipment dashboard to track shipment status and identify exceptions
Built-in analytics to get insights into shipment status and on-time performance
AI-powered estimated delivery dates to reassure anxious customers
Branded tracking pages with personalized product recommendations to boost sales
Timely email and SMS notifications to reduce customer anxiety and WISMO calls
High-quality customer support with knowledgeable and responsive team
Easy to install and integrate, particularly for Shopify users
Highly appreciated customer service, often solving issues quickly
Option to remove branding for free, enhancing customization
Detailed shipment analytics dashboard for monitoring and analysis
Unified dashboard for all shipments, enhancing efficiency of order management

Provides real-time order tracking from 2100+ carriers
Customizable order tracking page to match brand design
Supports 40+ languages for a global audience
Real-time updates and notifications via email and SMS
Includes product recommendations on the tracking page to drive upsells
Optimizes package tracking and manages returns effectively
24/7 customer support via chat or email
User-friendly for dropshippers with the option to hide carrier details

Cons

App is considered expensive by some users
Takes time to learn every detail of the app functionality

Customization and setup might be complicated for non-technical users
Real-time updates might be dependent on carrier information accuracy
Over-reliance on notifications could be overwhelming for some customers
May not fully integrate with all e-commerce platforms seamlessly
Potential international shipping issues not addressed comprehensively
Performance and reliability may vary based on carrier service quality

Launched

May 08, 2012

Aug 18, 2015

Developer

Built by AfterShip

Apps:

Average Rating:

4.6

Reviews:

8,535

Built by Shark Byte, Inc

Apps:

Average Rating:

4.7

Reviews:

598

Make Your Choice

Install App More info View alternatives

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Compare AfterShip Order Tracking vs Trackr Order Tracking, Tracker

AfterShip Order Tracking

Trackr Order Tracking, Tracker

AfterShip Order Tracking