7.4
PostShip Order Tracking logo

PostShip Order Tracking

Develop by Instasell
Free App

Order Tracker with a Branded Tracking Page for Order Lookup

Branded tracking page
Shipping analytics
Intuitive tracking pages
Proactive notifications
Smart order lookup
47 Reviews
7.4

About PostShip Order Tracking

Built by Instasell

Email :

[email protected]

Address

102, Bhagyoday, Plot - 275, Sec -21, Nerul, Navi Mumbai, MH, 400706, IN

Website Privacy policy FAQ
BON: Loyalty Rewards Referrals logo
(1,488 Reviews)
$25-$349 / Month
  • Free Plan Available
  • Verified
  • Sponsored

Loyalty rewards program with points, POS, referrals &...

Description

Reliable & Seamless Order Tracking App with Proactive Notifications and a Branded Tracking Page.

De-stress your team & delight your customers with order lookup & shipping notifications. Seeking superior tracking app beyond Parcel Panel & Track123? Outpace 17track & Tracktor with intuitive tracking pages. Eliminate order tracking support queries, providing a great post purchase experience to your customers. Our proactive notifications excel over Aftership in catching delays & informing customer. Reduce customer anxiety and build anticipation with order status notifications. 1400+ Carriers

De-stress your team & delight your customers with order lookup & shipping notifications. Seeking superior tracking app beyond Parcel Panel & Track123? Outpace 17track & Tracktor with intuitive tracking pages. Eliminate order tracking support queries, providing a great post purchase experience to your customers. Our proactive notifications excel over Aftership in catching delays & informing customer. Reduce customer anxiety and build anticipation with order status notifications. 1400+ Carriers more
  • Intuitive and Beautiful order tracking page for your customers to track orders.
  • Smart order lookup page to manage & analyse all your shipping data in one place
  • Branded order lookup page for your customers that increases customer loyalty.
  • Powerful Shipping analytics and 24/7 live chat and email support.
  • Better perfomance than Aftership, Tracktor and Wonderment in terms of accuracy.

Pros

  • Intuitive and beautiful order tracking page for customers to track orders
  • Smart order lookup page to manage & analyze all shipping data in one place
  • Branded order lookup page for customers that increases customer loyalty
  • Powerful shipping analytics
  • 24/7 live chat and email support
  • Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
  • Supports 1400+ carriers

Cons

  • Poor user experience as per user review
  • Custom email and SMS notifications settings do not persist
  • Support team does not respond promptly; a user waited 7 hours without a reply
  • Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
  • Emails and SMS notifications reportedly do not go through

Top Helpful Reviews

View all reviews

E-woodproducts

Dec 12, 2024  on Shopify

Verspil je tijd niet! Hoe vervelend is dit niet? aangeven dat het gratis is, en dan blijken dat dit niet klopt! Even voor de shopify collega's: hun tarieven: $7/month 300 Orders en $39/month 3000 Orders

Eye Candy Sensation

Nov 30, 2024  on Shopify

I found this order tracking app, and I'm glad I tried it out it is very easy to install works very well, and looks great with lots of features I highly recommend this app if your store needs an order tracking app

Dhonn Ujubair

Nov 03, 2024  on Shopify

The app is easy to use and I like how it keeps getting better with updates. My customers are happier now because they can see where their orders are.

Iris Blink®

Oct 31, 2024  on Shopify

I had an issue with this app as it is showing products in wrong currencies when customer track their order. Contacted their customer service multiple times and every time they say they fixed the issue and it will be implemented tomorrow. I am still waiting for this since weeks now!

CheckoutNest

Oct 22, 2024  on Shopify

Postship tracking app are a lifesaver, and I no longer need to manually check shipping statuses. Plus, the customer support team is responsive and helpful, making sure any issues are quickly resolved

SOUQ BHARAT

Oct 22, 2024  on Shopify

I have been using postship app for a while now, and I must say it’s been a fantastic experience. The app itself is intuitive, feature-rich, and runs smoothly. It’s exactly what I needed for managing.

Bizarre Fit

Oct 18, 2024  on Shopify

i downloaded this app 1 month, i did not delete it yet because i didn't have time to set up a new tracking app yet, horrible service, they take 5 days to response back, never solve a single problem from your request, i had multiple times i can't count that i wanted to get help. THey said yeah will look into it, never never, multiple times like that. i even said, i don't subscribe the paid plan yet not because i plan to use the free one, but i want to see their service and how the app worth. OH ITS NOT FREE.

Bawarchi

Sep 19, 2024  on Shopify

It's working well for us and syncing orders properly, Supriya helped me customise the tracking page url. Thanks

Blue tokai

Sep 15, 2024  on Shopify

Lovely app, they have really good interface and their page actually drives revenue, I have never seen tracking page as a channel to increase orders but the way they have optimised it, it works pretty well and adds about 7% additional orders for us over the last 1 week. I will definitiely recommend trying them out

Unbox Soul

Sep 06, 2024  on Shopify

amazing work thank you supriya. this my third time i am writting this that supriya work is really appreciable , thank you supriya and postship, loved it.

Darjeeling Tees

Sep 05, 2024  on Shopify

Love the app and the team. Very responsive and a great app to drive revenue, They have completely changed our post purchase flow and today we are able to drive 12% revenue from the tracking pafge. Must have app. They also have reasonable plans

Blendy

May 08, 2024  on Shopify

This app is a Waste of Time, Firstly the user experience is poor, the email notifications and SMS notifications after I had spent an ample amount of time customizing them to my liking and testing them and saving them within a few hours it was GONE I had to start from the beginning (not the biggest issue) The biggest issue comes from the Department that is supposed to fix your problems, the contact support team, its a Joke, First they dont reply AT ALL I WAS WAITING FOR A REPLY FOR 7 HOURS, SEVEN! AND I AM STILL WAITING. THEY HAVE SEEN THE MESSAGE BUT CHOSEN NOT TO REPLY. Moreover the status changing of an order takes a load of time, and there are only two options for it (out for deliver & delivered)! then the MOST INFURIATING PART the emails and SMS would NOT GO THROUGH THEY WOULD NOT AND WHEN I ASKED FOR THER HELP THEY GHOSTED ME, ITS LIKE YOU ARE CHATTING WITH A TOXIC EX, Maybe they will up their service for you guys because they sure as hell didn't for me.

vyas

Mar 22, 2024  on Shopify

I was using Aftership before this, they claim to have a free plan but nothing works in that. Their support is terrible, Postship is a very nice product. Love it after having switched to them

My Store

Mar 20, 2024  on Shopify

They have the smoothest product, I love how easy it is to use. After implementing their address change feature, we are facing 80% reduced requests from customers asking to change their wrong address . This is killer app

らむ亭.com

Jan 26, 2024  on Shopify

I would never install this app again even if its totally free. The most orders have been labeled PENDING like forever even though they had been delivered already. Asking this issue to the support, they'd never replied. Are they still running their business? Now I am so happy with TRACK123.

Show more reviews

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