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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Latinas Thread

May 15, 2024  on Shopify

Highly recommended, quick responses and knowledgeable staff. Easy to get in the chat and quickly resolve the issues.

Magnetique Fragrances

May 04, 2024  on Shopify

there are a lot of different products and its really easy to use! Customer service is also really helpfull if you have a specific problem. five stars

Halo Epic Essentials

Apr 28, 2024  on Shopify

The level of customer service when needing help figuring out my brand-new store or trying to fulfill my first order, Zendrop's Customer Service is top notch! My customer had a question about her purchase, and I was able to seek insight about the product from the customer service team and answer my customer's question completely, thank you Zendrop for being my business partner.

UNIQUE HICKMANN

Apr 28, 2024  on Shopify

I’m getting used to the app and it’s super easy and the support is ready to help you anytime you need.

Must haves

Apr 28, 2024  on Shopify

Super easy and fast to add and edit products before you add to ur store. Really helpful as well so many products to add to your store

Happier Employees

Apr 27, 2024  on Shopify

They have lots of products and make importing products quite easy and straight forward. I have reached out multiple times and customer service is always helpful and extremely quick. Thank you very much Zendrop for helping a beginner dropshipper so much!

Plush Fwends

Apr 27, 2024  on Shopify

Zendrop has great customer service- We aren't personally finished with our shopify website yet, but we have had plenty of questions for Zendrop through the live chat where we have had access to a real team member every time with our subscription.

Pampered Pawsies

Apr 27, 2024  on Shopify

Great customer service so far - Jemima helped me with many questions! Quick to help and assist with any questions I had. I love how easy it is to import products to my shopify store. Such a great service - highly recommend!

RejuvenTech

Apr 26, 2024  on Shopify

Extremely fast response and helpful. Very good features. Everything works well from what I can tell. Smooth user experience. Very versatile. Full of great products to choose from and integrates with Shopify well.

WELLNESS WAVE

Apr 26, 2024  on Shopify

I'm using Zendrop as a supplier for my store, and I must say, their service is top-notch. The chat support is excellent; they're always quick to respond and very helpful. What I love most is their wide range of products. Even if they don't have something in stock, they have the AliExpress import extension, which allows me to access a vast selection of products. It's like having everything I need in one place. I highly recommend Zendrop to anyone looking for a reliable supplier with a great product range.

Buy Express

Apr 26, 2024  on Shopify

tive uma experiencia incrivel com a zendrop, comecei a usar a pouco tempo e me sinto bem respresentado, eles sabem mesmo de fato ajudar o cliente para nos propocionar uma venda incrivel para nossos clientes, sem contar que o plano pago e maravilhoso vc consegue de fato personalizar cartões de agradecimento para os clientens eu amei isso

Hi Fitness

Apr 25, 2024  on Shopify

Zendrop has revolutionized my drop shipping experience with its seamless platform. The user-friendly interface makes product sourcing and order fulfillment a breeze. Their extensive supplier network ensures top-notch quality and timely delivery. Customer support is exceptional, always prompt and helpful. Overall, Zendrop has exceeded my expectations, earning a well-deserved five stars.

Werkzeugse

Apr 25, 2024  on Shopify

Been using for around 30 days now and can say this is the best Dropshipping service I've used so far. Absolutely love the import feature and the support team is ace every single time.

CozyHaven Marketplace

Apr 24, 2024  on Shopify

I was looking into dropshipping with Zendrop so I contacted their customer service to get more insight. The response time and assistance rendered was far beyond amazing. I definitely recommend Zendrop.

Wirelesspecs

Apr 24, 2024  on Shopify

Helped a lot with the issue I was having with a product. I greatly recommend Zendrop it's probably the best supplier to use for Dropshipping.

BSS

Apr 24, 2024  on Shopify

I am the new beginner entrepreneur for dropshipp , but I hear good comment on Zendrop from others and I have a plan to join zendrop

lifeleicht

Apr 24, 2024  on Shopify

Awesome all-in-one app, super fast support - you simply have a very good feeling when using this platform!

My store 😍

Apr 24, 2024  on Shopify

The customer service is excellent and was very quick (within minutes) to provide me with a good service of plan and response to my question. I highly recommend. Zendrop

Lunessa

Apr 24, 2024  on Shopify

fast responses, and really helpful and kind. Thank you Joshua, Jo and Ian and everyone from the support team. Everyone is really friendly and you can get your answers in maximal 3 Minutes.

Zen Trade Nest

Apr 24, 2024  on Shopify

Great customer experience. Had quite a few questions on different occasions, the good customer service is consistent by all! keep up the good work.

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