Zendrop - Dropshipping & POD has an extremely efficient support service, there are people who are there to help us if we have any problems.

Cyril is a great asset to your company, I had several issues and she was very helpful and patient. She provided me with the information I needed to fix my problems. I would highly recommend her to anyone. Terry Angelfly.org

I just needed some help and Jo, From Zen drop help me out tremendously. A realistic image did not come with a variant that I needed to display in my store. I asked if she could get the image. Said what I could do is publish it to my store first then attach the image to the variant. Makes a lot of sense. A lot of time! Thanks Jo Play a marvelous help! Originally I was going to list this specific item via CJ drop shipping. However they were not able to help me put together a bundle. How are trying to communicate with them. I just gave up and sourced the products of zendrop.

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!! That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was. I will give ZenDrop a couple more tries:)

Tive uma dúvida chamei pelo chat e muito rápido foi explicado o processo de como deveria fazer. Estao de parabens!

I get all the help I need, and it's easy to understand step by step if I need assistance. I also get very quick responses back! It's very enjoyable and easy to collaborate with Zendrop.

Best app that you can possibly have in your store, if aren’t already using it I assure that you will not have any sales!

The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.

Amazing fulfillment service, the support is awesome and it is the service I trust to fulfill the products to my customers! Would recommend this to anyone starting out or even to people well into the business!

Ive used multiple dropshipping supplier apps and zendrop is by far the most reliable easy and helpful option in my opinion and staff are fast and very easy to work with.

I'll just say it is great that we get The help when we need, I was roaming around from page to page looking for a certain thing until Jo from Zendrop was able to help and put me in the right direction. thanks

Ellos son maravillosos. Yo estoy encantada! El trato, la resolucion de mis problemas, como me dieron el paso a paso para que yo arreglara la liada que habia hecho yo misma. Empeze hablando con el robot de IA, creo. Luego me derivaron a Jo, una atendente humana y real jejeje. Maravillosa.

best drop shipping app form the ones i've tried. smooth, fast transactions and fasters customer support response all the time. works perfect with shopify, easy to use.

I really appreciate the amazing customer support provided by this company. Their team is incredibly helpful and always resolves any order-related questions or issues promptly. I want to give a special shout-out to Cyril, who quickly and effectively resolved the refund issues with my orders.

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Zendrop offers excellent customer service with helpful agents who respond quickly. However, their prices change frequently, and shipping takes the full 3 days to dispatch. Additionally, it takes a long time for trendy items to appear on their platform, and importing items from AliExpress through Zendrop can be costly.

Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business. One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics. Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

Mariane from Zendrop is awesome. Their whole customer service team are quick, helpful, and reliable.

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