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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Venci

Jun 11, 2024  on Shopify

I wanted to express my gratitude for having Kelley as part of your support team. She has been incredibly helpful and provided me with all the information I requested. Her assistance has made a significant difference in my experience.

My Store One

Jun 11, 2024  on Shopify

Simplemente porque el soporte recibido fue inmediato, resolutivo y excelente. Aun sin comenzar a usar la plataforma. Muchas, muchas, muchas gracias Nika.

Fabulous Faire

Jun 10, 2024  on Shopify

The message window covers the products that i was trying to look at. I coudnt figure out how to get rid of it. it blocks my complete view of products. Please change that! Jinky was helpful with a link to view in the future for me. It took a long time to get the messages...but it might be my old PC and lack of browser support. So thanks again Jinky for your help.

Alpha care

Jun 10, 2024  on Shopify

shopify really helping alot for beginners like to run the store i am very happy with Shopify service and thank you kelly

Skinobee

Jun 10, 2024  on Shopify

This is a great place to go and shop for items that you can directly turn around and sell for a good profit! Buy low and sell high! It is how businesses grow..

PepitoStore

Jun 10, 2024  on Shopify

Very helpful, chat support. needed to know where thy had shipping and they got back to me very fast.

belnetia

Jun 10, 2024  on Shopify

réactif aux question demander. mais ça serai bien une version francophone ( dit française) sur votre site merci

luluparadise

Jun 10, 2024  on Shopify

J'ai eu quelques soucis de configuration, le SAV à été top, rapide et à l'écoute. C'est excellent

3040 Collective

Jun 09, 2024  on Shopify

Zendrop, despite limited amount of products in the US region, has great customer service and great software features! They never failed to support me right when I need them to. The course they offer is an extra cherry on top! Godspeed Zendrop team!

My Sajada

Jun 09, 2024  on Shopify

Excellent, Rachel s'est montré très patient avec moi et Jo est très professionnelle, ils traitent les problèmes avec une très grande rapidité! Merci à toute l'équipe

BeamBoutique

Jun 09, 2024  on Shopify

Amazing, everything is just pefect. RIPPY Introduced me to Zendrop, i find that other suppliers just make too many mistakes.

SelectSensations

Jun 09, 2024  on Shopify

This app is amazing for those looking for a free supplier when first starting out, however the paid plans are way to expensive and dont offer much value. My favorite thing tho is definitely the refund proccess, its very easy and straightforward.

Glowave

Jun 09, 2024  on Shopify

At first I waas very frustrated with Zendrop because It was not letting me fufill my fist order but I contacted the support team. The support team was very kind and helped me out a lot! Thank you!

CoolTravelTech

Jun 09, 2024  on Shopify

I would not recommend Zendrop, even if you're on the Plus Plan. Their "Top Trending," "New Arrivals," and "Best Sellers" categories, along with the extras, are simply not worth it. I ordered a sample from Zendrop Fulfillment, and they sent the wrong type. It's baffling that they messed up a sample order. Now, I have to wait another 15 business days for a replacement. How can I trust them with my regular orders if they can't handle a simple sample correctly? Additionally, Zendrop lacks the necessary declarations of conformity and certificates for products that require them. This omission means you can't use their products on TikTok, eliminating a significant market opportunity. Overall, Zendrop has been a huge waste of time and money. I would not recommend their services.

Swift Cart Central

Jun 09, 2024  on Shopify

Jeffery was a great help in making sure my order was ship out and I really like the Zendrop platform as it makes my business flow smoothly.

TrendyCoolStuff

Jun 09, 2024  on Shopify

In watching the videos during set up, some of the options shown aren't available or lack functionality to properly operate the store and over two weeks later I still can't open my store. No live customer service only email which is a HUGE time delay is resolving issues. If there is live support, I wouldn't know where to find it so if it's there, they aren't' making it easy to use

WEB FUSION

Jun 08, 2024  on Shopify

Zendrop provides excellent service with reliable shipping, quality products, and responsive customer support, making dropshipping easy and efficient.

Kathu Kat

Jun 08, 2024  on Shopify

Best service ever! You can contact the support team at any time day or night and they will always do their very best to help and support you in your journey. I love these guys!

All4You-Business.com

Jun 08, 2024  on Shopify

Mi experiencia con el equipo Zendrop, ha sido realmente increíble, por cuanto siempre están disponible y atentos a la solución de los problemas con la mejor disposición y diligencia. Realmente estoy encantada con todo el servicio

LouPont

Jun 08, 2024  on Shopify

Zendrop is a great platform for new and experienced dropshippers. They have a very large amount of products to choose from and the platform is easy to use and it's easy to navigate and get your orders fulfilled.

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