Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Whooly

Jun 14, 2024  on Shopify

Zendrop is decent and they have good customer support but they need to add features where you can ask the supplier to lower the shipping and the cost of the product and ask for variants. the monthly subscription cost is way too high for beginners. sometimes the suppliers will ignore shipping your product and the delivery days will increase. If they want to become the best they need to lower the subscription cost and offer lower price for the products and shipping and also allow drop shippers to speak with suppliers in a monitored chat. the only good thing about Zendrop is the costumer support. this is my honest review.

Mini Munchkin

Jun 13, 2024  on Shopify

Zendrop offers excellent customer service with helpful agents who respond quickly. However, their prices change frequently, and shipping takes the full 3 days to dispatch. Additionally, it takes a long time for trendy items to appear on their platform, and importing items from AliExpress through Zendrop can be costly.

Hydrogen-Vitals

Jun 13, 2024  on Shopify

Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.

CycloneFrost™

Jun 13, 2024  on Shopify

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business. One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics. Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

EasyPour

Jun 13, 2024  on Shopify

Mariane from Zendrop is awesome. Their whole customer service team are quick, helpful, and reliable.

Pjw

Jun 13, 2024  on Shopify

Nekem kezdőként kicsit nehéz! De a segítség nyujtás tökéletes! És az oldalak is nagyon jók!

My Store

Jun 13, 2024  on Shopify

So far I'm satisfied with the approach, I'm currently creating a store and everything is simple, we'll see how it goes, I'll write in a month

Golden Gadgets

Jun 13, 2024  on Shopify

Really great response and all went well they were so there on time to answer my questions i highly recommend them for fast shipping and response

GyftPro

Jun 12, 2024  on Shopify

Zendrop is a great platform! Customer support is extremely friendly and they have a great catalog. Highly recommend!!

Funky Magical Solutions

Jun 12, 2024  on Shopify

Great range of products, effortless, prompt order fulfilment. Respectful effecient support. The "Zendrop Experience" is Awesome!

Luxe Beauty LV

Jun 12, 2024  on Shopify

I highly recommend this app excellent customer service support with hassle free shipping and delivery.

Luminousity

Jun 12, 2024  on Shopify

Zendrop is a great App, I am running a startup shop and Zendrop has been a great additional help with importing products and implementing them to shopify without an issue! The support is especially great aswell. The Agent Ellah answered my question with great detail and swift response.

Venci

Jun 11, 2024  on Shopify

I wanted to express my gratitude for having Kelley as part of your support team. She has been incredibly helpful and provided me with all the information I requested. Her assistance has made a significant difference in my experience.

My Store One

Jun 11, 2024  on Shopify

Simplemente porque el soporte recibido fue inmediato, resolutivo y excelente. Aun sin comenzar a usar la plataforma. Muchas, muchas, muchas gracias Nika.

Fabulous Faire

Jun 10, 2024  on Shopify

The message window covers the products that i was trying to look at. I coudnt figure out how to get rid of it. it blocks my complete view of products. Please change that! Jinky was helpful with a link to view in the future for me. It took a long time to get the messages...but it might be my old PC and lack of browser support. So thanks again Jinky for your help.

Alpha care

Jun 10, 2024  on Shopify

shopify really helping alot for beginners like to run the store i am very happy with Shopify service and thank you kelly

Skinobee

Jun 10, 2024  on Shopify

This is a great place to go and shop for items that you can directly turn around and sell for a good profit! Buy low and sell high! It is how businesses grow..

PepitoStore

Jun 10, 2024  on Shopify

Very helpful, chat support. needed to know where thy had shipping and they got back to me very fast.

belnetia

Jun 10, 2024  on Shopify

réactif aux question demander. mais ça serai bien une version francophone ( dit française) sur votre site merci

luluparadise

Jun 10, 2024  on Shopify

J'ai eu quelques soucis de configuration, le SAV à été top, rapide et à l'écoute. C'est excellent

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