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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,541)

Overall rating
4.6

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Jun 23, 2024  on Shopify

They are the best and also giving you so much listening ears, they are so proffossional and to they understand sellers make mistake sometimes and they have been helpful i will recomment them anytime

OnlyOrganized

Jun 23, 2024  on Shopify

Zendrop is an absolute game-changer for my e-commerce business! It’s hands down the best tool I’ve found for streamlining product sourcing and fulfillment. The interface is user-friendly and makes managing my store so much easier. One of the standout features is the ability to get free upgrades for additional accounts. This has been a huge help as I run multiple Shopify stores, and the process was seamless thanks to Zendrop’s amazing customer service team. They were quick to respond and very helpful in upgrading my accounts to match my primary plan. I highly recommend Zendrop to anyone in the e-commerce space. Their service is top-notch, and their tools are incredibly efficient. Thanks to Zendrop, my business operations have never been smoother!

Easy Deal Store

Jun 23, 2024  on Shopify

Ian really help me with all my question . its was a pleasure to have him . thnk yyou so much . Zendrop its the best

AFFORDABLE AVENUE

Jun 22, 2024  on Shopify

I'd totally recommend Zendrop to everyone who want to go for a dropshipping. Dropshipping would never be easy without Zendrop. If anyone have a doubt I might suggest them to give a try atleast once, I can assure them they gonna love it for sure.

Electrobuddy

Jun 22, 2024  on Shopify

Needed some help , IAN from Zendrop TEAM helped me quickly .even though I bombarded with tons of questions and confusion , he is was quick to solve them for me . Thank you

The Must Have Goods

Jun 22, 2024  on Shopify

Great service, at ease from finding products to adding to your store to managing sales. Always at had for issues and will resolve at the quickest possible moment. Would recommend use. Would also like them to add product videos.

Treasure Haven Shop

Jun 21, 2024  on Shopify

My experience with zendrop has been amazing. The support team is awesome, I was having issues with my store and reached out to the support team for help. I got a member of the team in less than a minute and she knew exactly what issue was to help me resolve it. I love it. Plus they have thousands of products at your fingertips. 10/10

My Store

Jun 21, 2024  on Shopify

The customer service is impeccable, I had a very specific and complicated problem dealing with a huge amount of product variants that I was unable to sort through, because I was given no product image and the SKU code did not match up with the product, but the team specifically Cyril helped me through the problem and now the path is clear.

My Store

Jun 21, 2024  on Shopify

At this point im neutral. This all has been confusing and chaotic from the start of Adrian building the free store. Ive missed every training that i paid for because before that training 99 emails concerning different training and or the same floods my email account so bad that ive ended up missing every single training because of the organized chaos. I dont know any more today than i did the day i signed up. This could be the most wonderful experience in the world. But its not. Trim off the fat and fluff until the store is understood then start trying to sell your apps add ons and extras. Its easy to see why many fail . Their set up to fail.

StoreBYN by Robyn Nemeth

Jun 21, 2024  on Shopify

Customer service was so helpful! I am very new to dropshipping and Cyril helped clear so much up for me!

Purmina

Jun 20, 2024  on Shopify

Merci pour l'assistance et l'écoute de la conseillére de Zendrop cela m'a donné l'envie d'aller plus loin et essayer Zendrop. je trouve que j'ai un bon choix car la qualité est au rendez-vous.

JaMaLutz

Jun 20, 2024  on Shopify

They are always there for you to help you with everything. They are so helpful and nice people . make your way to use and work your shop more easily. Thank you

FEElinG

Jun 20, 2024  on Shopify

Bonjour personne disponible et professionnel avec le soucis de repondre correctement a un enssemble de question precise. Cordialement Mathieu

Pure-Soleil

Jun 20, 2024  on Shopify

Great customer service, responding quickly and smoothly, no issues and Karrie is a pure problem solver and customer orientated!

GloLuxLove

Jun 20, 2024  on Shopify

This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)

Honuali

Jun 20, 2024  on Shopify

I just wanted to give a big shout-out to the amazing customer service at Zendrop! Nyka has been super helpful and has gone above and beyond for all of my concerns and questions. Nyka made sure all my issues were sorted out quickly and smoothly. It's not often you find such dedicated and professional support, and I really appreciate everything they've done for me. Thanks so much, Nyka, for your awesome help, and a huge thanks to the rest of the Zendrop team too. You've definitely made me a loyal customer!

Thee Essentials Store

Jun 20, 2024  on Shopify

I dare say this is one of the best customer service I have experienced. I am so glad I chose to do this with Zendrop.

ChicLounge Ensamble

Jun 19, 2024  on Shopify

We are just starting out, but so far this has been the easiest site to work with in our whole journey. There’s no hoops, jumps, guesses and then declines. And our experience with those who have assisted us, have been absolutely wonderful and gotten an answer to us immediately!!

VenomPerfume

Jun 19, 2024  on Shopify

I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.

Sentimental Goodies

Jun 19, 2024  on Shopify

Great support I actually got to speak with a live person…everyone with Zendrop is amazing and very helpful

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